Name: Gloria Palace Royal Hotel & Spa
Address: Amadores, Gran Canaria, Canary Islands
Rating: 4.6

Home

Canary Islands

Gran Canaria

Gloria Palace Royal Hotel & Spa

24-hour reception

Air conditioning in public areas

Babysitting service

Car park

Check-in hour

Check-out hour

Clothes dryer

Currency exchange facilities

Garden

Laundry service

Library

Lift access

Luggage room

Medical service

Multilingual staff

Newspapers

Newspaper stand

Room service

Shop

Sun terrace

Terrace

Wi-fi

Hotel Facilities

Beauty salon

Hairdressing salon

Hot tub

Massage

Sauna

Spa treatments

Steam bath

Turkish bath (hamam)

Wellness & Spa

Billiards

Diving

Fitness

Golf

Horse riding

Squash

Table tennis

Tennis

Windsurfing

Sports

Children playground

Entertainment programme for adults

Entertainment programme for children

Game room

Nightclub

Outdoor freshwater pool

Parasols

Sun loungers

TV lounge

Entertainment

Conference room

Meeting room

Business

Cot on demand

Disability-friendly bathroom

Extra beds on demand

Number of bedrooms

Room size (sqm)

Smoking rooms

Room Facilities

Identification card at arrival

Non-smoking establishment

Things To Keep In Mind

Spain - Safe Tourism Certified

Healthy & Safety (COVID)

We have just returned home after staying at your wonderful hotel for 10 nights.

We wanted to thank you so much for another excellent stay (our 3rd with you). From the moment we arrived Roberto & Bion gave us a warm, friendly welcome & we also requested a certain room aspect in advance of our arrival, that you were kindly able to organise for us.

All the staff were excellent & friendly (as usual). It was my wife’s birthday during our stay & Sheila (evenings in the restaurant), really looked after us & kindly reserved a special table for us & led the staff singing happy birthday, with a cake brought out at the same time - a lovely occasion!

Also, we’d like to give Jordi a special mention (the duty manager at breakfast), as he welcomed us back & really looked after us - extremely friendly, attentive & professional!

Also Mihaela (I think that’s how you spell it!), really looked after us during the lunchtimes, again, so attentive & professional.

So please pass on our heartfelt thanks to the people I’ve mentioned above, plus all your wonderful staff who always look after us so well.

Thank you

Paul & Amanda Dodson

Me and my partner stayed here over new year for 10 nights, half board.
We were overall very happy with our stay, the staff are brilliant and can’t help you enough, the evening food was fantastic and actually some of the best food I have received from a buffet style hotel. The location is great and only a 5 minute walk to beach with bus stops nearby taking you into Puerto Rico and Mogán.

The only snags I could recommend the hotel
improves on is the current standard of decoration in the rooms, the walls are in need of painting and overall starting to become a little tired.
The entertainment was ok.
Also please buy some new cues for the pool table! We had to use it all week without any ends on the cues, which made it very interesting!
We also found the towels being left on sun loungers very frustrating, people will go out at 7am reserve the best beds and use them for 1 hour of the day. I would recommend you inform people not to do this as it makes unfair for others.

With this being said, I honestly think with a small investment and a couple of new procedures this hotel could operate as 5 star.

We will definitely be returning! Thank you

The hotel is near the amadores beach and is definitely worth a stay. You have the most beautiful view across the inifinty pool. The rooms are specious and the food is quite diverse.

The only thing worthy of improvement is the sound system in the evening shows. It's just terrible for the ears!

Big thanks to Carla, Christobal and Emmanuel from the pool bar. You guys made the time worthwile. Give them a raise!

See you hopefully next year and keep the whisky and the pina colada cold ;-)

The experience with the front desk was extremely disappointing and degrading. From the very beginning, the staff seemed more focused on getting me to leave the hotel as quickly as possible than on actually helping me.

At no point was I rude, conflictive, or demanding. I did not cause a single problem. Despite this, I was treated in a cold, dismissive, and disrespectful manner, which made me feel very uncomfortable and undervalued as a guest.

Instead of offering solutions or showing empathy, the reception staff gave the impression that my presence was an inconvenience. This attitude is completely unacceptable, especially in a 4-star all-inclusive hotel, where guests expect professionalism, respect, and basic courtesy.

I came on vacation to relax and disconnect, but I left feeling upset, stressed, and humiliated. This kind of treatment should never happen to anyone, regardless of the situation.

We stayed at the Gloria Palace Royal Hotel & Spa in Amadores for ten nights as a couple. Overall, it was a pleasant stay, though there were some ups and downs.

Room:
Our room was large with plenty of storage space for clothes and belongings. The air conditioning worked well and could be controlled conveniently by the bedside. We were placed in block 4, second last room, which unfortunately meant the "sea view" we booked was very minimal. Cleanliness was generally fine, though we did notice hair in the bathtub (which we didn’t end up using). The hotel provided nice little perks like facial exfoliating pads and shower caps, though the toiletries were combined hair/body wash—worth bringing your own conditioner if you need it. The hairdryer wasn’t very powerful, and the TV wasn’t a smart TV, so options there were limited. One downside was that housekeeping entered daily even with the “Do Not Disturb” sign on, which wasn’t ideal.

Food & Dining:
The all-inclusive restaurant was lovely and welcoming. Food was clearly prepared to a high standard, with lots of variety each day. While much of it wasn’t really to our personal taste, we still found plenty to eat and never went hungry. Staff in the restaurant were friendly and attentive, which made meals a pleasant part of the stay.

Facilities:
The pools were lovely—refreshing against the hot weather. We especially enjoyed the rooftop pool as it had a more relaxed vibe. The on-site spa looked nice; we only used it on the last day to shower before leaving, though there were no private cubicles to change after showering which was a bit inconvenient. The gym looked well-equipped with both machines and kettlebells, and being partly outdoors gave it a good atmosphere.

Entertainment & Atmosphere:
We didn’t participate much in the entertainment but caught a glimpse of a music quiz. Unfortunately, one negative moment was when the entertainer played a controversial singer’s song and encouraged my husband to sing along. After he politely declined, the entertainer made a comment over the microphone suggesting if you didn’t like it you should “move upstairs,” which felt unprofessional and unnecessary.

Location:
The hotel is built into the mountainside, which makes for great views (depending on the room), but also means a bit of a trek to and from the beach. Thankfully, there’s a lift to the ground floor that makes the walk much easier.

Overall:
A good hotel with spacious rooms, great pools, quality food, and a decent location. The main drawbacks were the disappointing sea view, minor cleaning issues, intrusive housekeeping, and one poor interaction with entertainment staff. Still, it offers plenty of facilities and a relaxing atmosphere if you want to enjoy Amadores.

First of all be aware that the hotel will constantly try to get you to fill out reviews which we suspect is to stop poor reviews on social media. That said the hotel is in a great location, we found the staff generally ok, a couple of the chefs in the restaurant were rude though and threw the food onto your plate. The food is not of great quality and is basic catering standard for mass produced all inclusive hotels which seems to be it's main clients. Despite the restaurant serving dinner until 9.30pm, when we arrived at 8.45pm we felt unwelcome and rushed as the staff were closing up, no drinks were offered and they were trying to set our table up for breakfast. Outside there are far to many sunbeds around the main pool area, you are literally touch the guest next to you. There is a roof terrace pool area which is much more spacious and the hotel has a very good system were you cannot reserve sunbeds with towels. The room was kept very clean by the housekeeping staff. The air-conditioning in the room was not great, on lowest setting it was only slightly colder than outside. It is a lovely hotel, it's a shame a few things let it down.

Located 200 metres from Amadores Beach, on the Costa de Mogan, the Gloria Palace Royal features an infinity pool with sea views. Built from natural stone, the hotel offers spacious rooms with a private balcony and free Wi-Fi.You will be spoilt for choice in terms of dining at this hotel as there are 2 restaurants serving breakfast, lunch and dinner where you will find great menu choices and a nice spot to eat during the day. Please note that there is a dress code for dinner, and men must wear trousers. Wellness Spa Gloria Pal is the place to be for rest and relaxation, offering facials and body treatments, as well as a Turkish bath/hammam, a sauna and a spa tub. Relax in the indoor pool and outdoor pool during your stay. There are also 4 bars/lounges and a poolside bar so guests can sip a refreshing drink from a sunlounger or at the bar when staying here.In addition to the on-site spa, a health club, a spa tub and a sauna are among the leisure facilities on offer. Family-friendly amenities at this hotel include a children's pool, a children's club and babysitting. Free WiFi is available.

Air conditioning in Restaurant

Airport

All inclusive

American Express

Annexe (s)

Beach

Book a stay at the Gloria Palace Royal Hotel & Spa in Amadores. Explore the hotel location, key facilities, room types and more.

WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

Top Amenities

WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

Top Amenities

Gloria Palace Royal Hotel & Spa

Price Breakdown