Titanic Resort & Aqua Park

Stayed here over new years. First impressions- hotel looked very nice and was impressed with waterpark onsite. Rooms were nice and spacious although I feel could do with a deeper clean. There were dirty areas within the room from prior to our arrival. We notice the beds get made but the floors were not cleaned unless asked. The lifeguards and most of the restaurant staff were approachable and polite. The bar staff and some members of staff across the hotel came across ignorant and rude, unless money was being tipped. Ome of the managers ( didnt remember his name but he had light green eyes) was so helpful and polite. The water slides and kids pools are amazing! Something for ALL ages and never a queue! The choice of food I thought was good and we were a family of 2 adults 3 kids ages 13, 10 & 7. The entertainment team is feel could be a little bit more enthusiastic. Sometimes some of them looked like they didnt want to be there. But some of them was always full of energy. The entertainment as a whole I felt could improve hugely it wasnt great and didnt last long. The drinks are not great alcohol wise. But cokes, fanta and juices, coffes plus bottled water good. We really enjoyed the new years eve gala party! We did get ill but we couldn't say if that was from the hotel or the outside excursions we done. Its 50/50 its going to happen in egypt. I would recommend this hotel. The sister hotel across the road has access to the beach which you can get a free shuttle bus too amd do some snorkeling.

The hotel itself is beautiful and has great facilities, however the attitude of SOME staff has seriously let it down. I’ve already had two negative encounters. The first was in the dining hall while I was looking around. I moved past a few people, not realising a staff member was behind me. He made an irritated noise, muttered something under his breath, and then gave me a very unpleasant look when I turned around. The second incident happened when I went downstairs to ask for milk for my nieces and nephews (five children under the age of four). I was initially refused and told we had already been given some earlier. I wasn’t informed there was a limit, especially as there is no milk provided in the rooms for the tea and coffee. There are 16 of us staying, so it obviously doesn’t last long. Although the milk was eventually given, the staff member’s attitude was unnecessary and uncomfortable. It’s disappointing because the hotel itself is excellent, but the behaviour of some staff members has made me feel uncomfortable during my stay.

We have enjoyed our holiday here.Staff is very friendly,helpful,working hard,always welcome you with a smile. The workers keep the hotel and pool areas constantly clean and tidy. I would love to recommend a wee shop next to the pools called -"Black seed".There is a lovely man with nickname Dr. Bob Marley,he is very kind and if you have any health issues he can sell you very good natural organic herbs and a lot of cosmetic products.