Name: MLL Palma Bay Club Resort
Address: El Arenal, Majorca, Balearic Islands
Rating: 3.1

24-hour reception

24-hour security

Air conditioning in public areas

Bicycle hire service

Car hire

Car park

Check-in hour

Check-out hour

Concierge

Currency exchange facilities

Garden

Grill/BBQ

Hotel safe

Lift access

Luggage room

Medical service

Mobile phone coverage

Shop

Smoke detector

Sun terrace

Supermarket

Terrace

Wi-fi

Wired Internet

Hotel Facilities

Archery

Bocce

Darts

Fitness

Mini golf

Paddle tennis

Table tennis

Tennis

Volleyball

Sports

Audio-visual equipment rental

Projector

Business

Children playground

Entertainment programme for adults

Entertainment programme for children

Outdoor freshwater pool

Sun loungers

TV lounge

Entertainment

Wellness & Spa

Identification card at arrival

Non-smoking establishment

Things To Keep In Mind

Spain - Safe Tourism Certified

Healthy & Safety (COVID)

Review of Hotel MLL Palma Bay Resort, Mallorca, Spain

Unfortunately, what completely ruined our stay was a serious incident involving hotel security. A complaint was made by another guest two rooms down from us. Instead of properly checking details, the security guard — without any advance notice — came to our room at night and even brought two police officers with him. This was extremely intimidating. We were given a caution and a warning without anyone listening to our side of the story. Later, even the original complainant explained to the reception and the management that it was a misunderstanding. Yet, no one from the hotel ever came to apologize or clarify.

This incident turned our holiday into a nightmare. We felt so uncomfortable and intimidated that we decided to leave the hotel early, cutting our stay by two entire days and nights. The behavior of the security guard was unprofessional and felt more like showing off power rather than resolving an issue. While the reception staff listened to our concerns, the lack of any follow-up or apology from management was very disappointing.

We had originally booked 6 days and 6 nights at the MLL Palma Bay Resort. In general, the place is not bad — the facilities are decent, and it has potential for a good stay. However, there are also some shortcomings and small issues that turn into major headaches for guests.

One of the biggest disappointments is that none of the hotel rooms have a fridge. This may seem like a small thing, but it makes a big difference: you can never keep a drink cold, store water, or preserve anything in the room. For a resort in Mallorca, where it gets very hot, this is a basic amenity that should be standard.

In summary:
•	The hotel itself is not bad in terms of facilities and location.
•	However, the lack of fridges in all rooms is a big problem.
•	Worst of all, the mishandled security incident and police involvement completely ruined our stay.

We truly hope the hotel management takes these issues seriously, because this could be a much better place if handled properly

The hotel is clean & tidy. Rooms cleaned daily with fresh towels. Food was well presented but very poor, . Overall I'd say cheap and cheerful but wouldn't return to the area due to the place being absolutely over run by Germans. DO NOT book all inclusive, it's not worth it. Better off going to the onsite supernarket or the one just outside the hotel for drinks & snacks. We were told the snack bar had a variety of choices like pizza chips etc but there was cold meats and fruit that's it.

I loved the location, just steps from the beach. I had a spacious room in the Copacabana building with a massive terrace and beautiful sea view. Breakfast was excellent, the rest of the food was okay and overall I was satisfied. I stayed for one week in September, and the place was very quiet and relaxing. Great value for money, I highly recommend this place!

Stayed here for 5 days from Sunday to Thursday.

When I arrived the room wasn't ready, but I expected this as it was quite early, so that's fine. I was given a key to the luggage room, but every time I walked past this room, the door was wide open, so not very secure.

The room was clean when I arrived and the air conditioning worked, which was a blessing as it was very hot. The door to the balcony was very stiff and needed two hands to open, but I had a corner balcony so plenty of room. The decor was a bit dated, but that was fine, as it was still perfectly servicable.

The housekeeping staff were very polite and always greeted me as I walked past them, but I'm not convinced by the quality of their work. Beds were made and the bin was emptied, but as far as I can see, that was the extent of it. There was a hair in the basin (one of mine, I admit), which remained in place the whole time I was there, so they clearly weren't cleaning the bathroom.

The pool facilities can't be faulted, plenty of sunbeds and areas both in the shade and out of it, which was very much enjoyed. Plus, there are several pool areas, so there's always somewhere to sunbathe.

The bar staff are very friendly and even helped with my Spanish pronunciation, so that was nice. I don't know why they have the €1 cup deposit though, do they think people will steal the cups?! Plus, the deposit is cash only, which is inconvenient and necitated a trip back to the room on a couple of occasions. Local restrictions on alcohol on all inclusive guests apply, however this is easily userped by a trip to the spar over the road.

Main reason for the 3 star review is the food, which is pretty awful. Breakfast is the same every day, but offers the basics to a decent quality. The issue is the other two meals; especially the evening meal. It's very basic and poor quality. I found the chicken dishes to either be like eating rubber, or the thing was still clucking.

Id recommend going half board at the most, as there are plenty of places nearby that do a lovely meal for a very good price (the T bone at steakhouse tango is fantastic!)

The evening entertainment is in the Habana building over the road, which I can't understand as they have a lively bar area in the main complex with a big stage. The entertainment staff are fantastic friendly so I can't fault that at all!

However, as someone who regularly enjoys karaoke; using YouTube is fine (after all, there's all the songs you can think of) but for god sake buy a YouTube membership so you don't have adverts, it looks really ameturish and makes me wonder where the money is being spent.

I would stay here again, however there is room for improvement and I certainly wouldnt stay full board or all inclusive.

We recently stayed at MLL Palma Bay and had a mixed experience. From the pictures, we expected a resort with a few pools, but it’s actually a bigger complex made up of several buildings. We were placed in the Havana building, which unfortunately had the smallest pool, no drink or snack bar but the most available sun loungers.

If you want to use other pools, you have to go to the different buildings, which is tricky because the key card rarely works at those entrances. Most of the time, we had to rely on someone else letting us in – quite inconvenient. As expected in resorts like this, loungers are often reserved early with towels.

There are several bars on site, but at least one bar per day didn’t have proper drinks available due to machine issues. On top of that, you’re required to pay a deposit (in cash) for a reusable cup, which they do not mention at check-in. So if you turn up without cash, you’ll have to trek back to your room – frustrating, especially in the heat.

The food was okay – nothing memorable, and the variety was quite limited. Alcohol is restricted to lunch and dinner in the restaurant only, which is understandable under local laws, but it does mean you cannot enjoy a cold drink while relaxing by the pool unless you’re willing to pay extra, making the ‘all-inclusive’ feel a bit pointless.

Room cleanliness was hit and miss. We found a black hair in the bathroom, a stain on the pillow, and the hand soap dispenser didn’t work.

Overall, it’s very much a 3-star hotel – and it shows. It’s quite noisy as there’s so many people. If you’re looking for a basic place to stay and do not mind a few inconveniences, it may be fine. Just manage your expectations.

Just returned from this hotel. For what you pay for it is OK value for money. The entertainment staff work hard and are friendly. If want a drink or biscuit from the bar don't expect all the staff to crack a smile as some are a little rude and you wonder why they are in that job. The 3 drinks rule with lunch and dinner is an issue and I feel one that needs to be worked on not everyone likes wine or beer and of you don't drink 3 drinks with you meal don't expect to get one of these outside as its not on offer. I go to All inclusive holidays expecting to order local spirits of my choice even the odd cocktail or two, you can have any of these if you pay for them. To me that doesn't cover my idea of all inclusive, you could just do what everyone else seems to do and by them cheap at the local spar, no one seems to monitor of be bothered if you brought in your own alcoholic drinks. I booked this hotel as a all inclusive holiday but feel the service resembles full board. You can have unlimited soft drinks in very small plastic cups. Plus side hotel room was clean and towels changed and beds made daily. Enterment in the evening is questionable, depending on your taste. Food I found to be good be quite a lot of the same sort of thing. Like I said for what we payed it was good value. Not to busy, always sunbeds. Close to the beach.

This popular holiday hotel is situated in a quiet part of El Arenal in the island of Majorca, Spain. The airport is conveniently close since it is just about 15 minutes away by car. Guests will be happy to know that the nearest beach is at a walking distance from the complex. The famous bars, nightclubs, restaurants and shops of the area are just a short stroll away, the city of Palma with its restaurants, elegant shops and museums is within easy reach. Travellers will love to spend the day in the outdoor pool area sunbathing on the edge of the pool, resting under the shadow of an umbrella or having a refreshing swim. The restaurant offers delicious food options to please all types of tastes. For visitors comfort and relaxation, the rooms are equipped with cosy beds and all the essential amenities needed to have the best experience in town.

Air conditioning in Restaurant

Airport

Beach

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MLL Palma Bay Club Resort

WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

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WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

Top Amenities

MLL Palma Bay Club Resort

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