Name: Avenida
Address: Benidorm, Costa Blanca, Spain
Rating: 4.1

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Avenida

24-hour reception

Air conditioning in public areas

Car park

Check-in hour

Check-out hour

Currency exchange facilities

Laundry service

Lift access

Room service

Sun terrace

Wi-fi

Hotel Facilities

Balcony

Bathroom

Bathtub

Central heating

Centrally regulated air conditioning

Cot on demand

Direct dial telephone

Disability-friendly bathroom

Hairdryer

Internet access

Living room

Minibar

Number of bedrooms

Room size (sqm)

Safe

Shower

Smoking rooms

Room Facilities

Entertainment programme for adults

Entertainment programme for children

Outdoor freshwater pool

Parasols

Sun loungers

Entertainment

Sauna

Wellness & Spa

No hen/stag or any other parties allowed

Things To Keep In Mind

Other Protocol

Healthy & Safety (COVID)

Staff 120%,,,could not fault the service. All were friendly, jovial  eager to please, and polite. Our stay was in November and all inclusive...there was so much lovely prepared food, and the drink measures were unreal. The lady doing the daily entertainment (except Sunday) was so friendly and enthusiastic, and knew how to work the elder crowd that seemed to be staying at the hotel. This hotel is not really for the young...id say 45+ is realistic...most here were retired at our stay time. The beach was less than 5 minutes away, the promenade  similar, and the old town with its shops and eateries was right at the door. Thoroughly recommend and will be back again for some winter sun. PS was 23° daytime and 15° nighttime in mid November, with a couple of light showers.

The room was clean and the hotel was in a very  convenient location.  The only  issues  were the key card deactivated twice so needed re setting  and the lifts are very  small  and it would have been nice to have a kettle in the room. Other than that all good

We had a week at the Avenida hotel in January, we have been to the hotel many times and we always have a great stay, all the staff are amazing, special shout out for Esperanza, Fran, Raul, Christian, Antonio and all the bar, restaurant, cleaning staff. They all work so hard, muchas gracias mis amigos 🇪🇸🍻❤️👍🏼

We had a horrible first day experience at Avenida, we were given room 510 an absolute disgrace resembled a jail cell, needs decorated, no balcony. We spoke to the assistant manager who was just rude. This was 1pm we were told to speak with manager at 5pm bearing in mind we wanted to freshen up and rest after travelling. We found the whole ordeal very stressful. The manager offered us an upgrade for €48, we later discovered a number of people had been in a similar position to us and now have concluded it a possible scam by hotel to get more money of their guests on arrival. You will find much better, less expensive hotels in the area with pleasant customer care, not laughing down the phone disgusting our issue thinking we didn’t know what he was saying. Not professional? Disappointed.

Loveing my four nights here. But wish i could rent scooter here. So i could go round propbley but no where to store or charge scooters.think u need to think more about your desabled visits or but i had great birthday in restrante xxx and think kettle wo

Meant to be a 4 star hotel , but more like a 2 star hotel , with 4 star food , and 5 star staff . Bar staff are brilliant .  Thank you to Fran , Antonio, and Carlos for making us welcome . You need a pay rise . Ok Hotel , in dire need of an influx of money to re vamp this obvious tired hotel . See photos !!! .
They put us in a darkened room with one small window . When we complained , they moved us to a room with a balcony, BUT ,charged us an extra 90 euros to upgrade . Lots we talked to had the same issue . Rooms are tired .
7pm evening meal is served, then the bar area fills up to capacity,  but from 7pm till 9pm , there is NO entertainment or music till 9pm . Deathly quiet in the bar area. Why there isn't background music on there , I will never know , then turn volume up when the entertainment starts .
The lifts are old and dated.  A max of 3 people allowed per lift at a time .
If you have a wheelchair,  forget it .. you would not get in the lifts .
This hotel is meant to be catered for old aged pensioners and the disabled , but fails terribly in most areas .
Food is adequate and with a good choice . Staff in the restaurant are good and helpful , and eager to clear plates and serve you drinks .
BAR .. way too small but its redeeming feature is , it has excellent staff , fran , Antonio,  and Carlos, are the lifeline of this hotel,  however,  the hotel should employ a member of staff who's sole job is to collect glasses , wash glasses , and stack them once dry .
Finally Dani , what in gods name is her job title ?
She wears cleaners outfits , yet I've NEVER seen her cleaning . Most of time she's in the bar storage area drinking free drinks .
My advice if you're going to book at this hotel is , read the small print .
Look at photos

Great location in Benidorm centre, close to the beach front, rooms are small and basic, but everything you need and clean, we had clean bedding and towels daily, we had a room with a balcony over looking the main street, but was surprisingly very quiet, we slept very well.
we found breakfast amazing, staff were friendly and approachable, great roof sun terrace with sun loungers,small pool and jacuzzi.
check out time is 12pm, but there is a luggage room if your on a later flight home with your own key card for access.
drinks are reasonably priced at hotel bar as we only stayed b&b,there is an all inclusive option, free WiFi across the hotel which worked fine for us throughout.
my only negative is the lifts, as only 2 and only carry 3 people at a time covering 6 floors, so there can be a wait, we would definitely recommend  this hotel and we will be back  thank you for a great stay.

We stayed for 10 days. Hotel was nice and clean, food was great. Room was small for a family of four but it was a last minute getaway. Staff nice and friendly. Waiters in the dining room work extremely hard. Location was excellent for us as we didn’t like it to rowdy because we have children with us. Near to the beach and shops. Very busy so if you want peace don’t go to Benidorm in August. Roof top pool was quite small but good enough for us. I would highly recommend a stay in this Hotel. I’ve never been to Benidorm before and was pleasantly surprised.

This luxurious hotel boasts a privileged position just 75 metres from Levante Beach and 1 kilometre from the central bus station area in Benidorm. The airport is located some 62 kilometres from the establishment. The onsite facilities include a terrace, where guests may have a moment of calm and enjoy the panoramic views from the pool. It offers the best accommodation for families and couples  in one of the best areas of Benidorm, featuring a friendly atmosphere and attention to detail. The spacious rooms have been tastefully decorated and feature modern facilities and as well as a private bathroom. The property offers an onsite restaurant serving delicious specialities that will satisfy even the most discerning travellers.

Air conditioning in Restaurant

Airport

Beach

Breakfast buffet

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WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

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WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

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Avenida

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