Name: Zafiro Palace Palmanova
Address: Palma Nova, Majorca, Balearic Islands
Rating: 4.6

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Zafiro Palace Palmanova

24-hour reception

Air conditioning in public areas

Airport Shuttle

Babysitting service

Bellboy service

Bicycle hire service

Bicycle storage

Car hire

Car park

Check-in hour

Check-out hour

Clothes dryer

Concierge

Currency exchange facilities

Garden

Grill/BBQ

Hotel safe

Launderette

Laundry service

Lift access

Luggage room

Medical service

Multilingual staff

Newspapers

Newspaper stand

Room service

Sun terrace

Terrace

Towels and bed linen

Wi-fi

Hotel Facilities

Aerobics

Billiards

Darts

Table tennis

Sports

Beauty salon

Massage

Sauna

Spa centre

Spa treatments

Wellness & Spa

Children playground

Entertainment programme for adults

Entertainment programme for children

Indoor freshwater pool

Outdoor freshwater pool

Parasols

Sun loungers

Entertainment

Cot on demand

Extra beds on demand

Number of bedrooms

Room Facilities

Other Protocol

Healthy & Safety (COVID)

We had an amazing all-inclusive stay at this five-star hotel! The moment we arrived, the main lobby was impressive and elegant. The bellboys helped us with our luggage, and although check-in was officially at 3 p.m., we arrived at 1 p.m. and were able to check in smoothly — they even suggested going for lunch while our room was prepared, which worked out perfectly. Our swim-out room was incredible, and the private pool area was perfect for our family. The snack bar was also excellent.

All facilities were new and very clean. Once, housekeeping missed our room, but when we called reception, they addressed it immediately. The professionalism and responsiveness of the team really stood out.

A special thank you to the Kids’ Mini Club team, especially Julia, who did our kids’ Halloween face painting — my children loved spending time there and had so much fun. Antonio at the Mediterranean restaurant made our evening truly special, and during our anniversary dinner at the Japanese restaurant, he made us feel so valued and welcome. Alba greeted us warmly on our first day and served our first lunch with care and attention throughout our stay. Lastly, Manager Miguel helped us secure a table at the à la carte restaurant and handled everything professionally and kindly.

Even though not everything was perfect, the staff’s kindness and dedication made our stay unforgettable. The property is modern, well-maintained, and conveniently close to the beach. We would definitely return and highly recommend this hotel!

Just returned from our stay here and had a great week away. Would certainly recommend.

Pros

- Rooms have a great layout, super air con and blackout blinds.
- Plenty of room in the pools and generally clean.
- Bar staff of an evening are very attentive for an all inclusive.
- Kids quizzes are a great way to start the night and the adult quizzes were fun too.
- Entertainment otherwise was fairly good. Legends of dance were probably our favourite.
- Food was very good esp. for the booked meals.
- Great to have food truck by the kids pool.

Cons

- The path around the pools had worn away in areas and became a bit gritty for pool areas.
- Booking meals on app didn’t work and concierge only able to book 2 of the 4 due and this was just as we arrived. Needed the grill to be open more.
- Pools technically opening at 10 felt a bit late.

What can I say but this was such a relaxing holiday.
The setting was so peaceful for a couple even though there were families and children on site.
There is an adult pool and area called the oasis pool, which has sun beds.
There was plenty of beds available, we were getting a bed around 11 with no problem (so no getting up at silly hours)
The site was absolutely spotlessly clean and the staff worked tirelessly all day and night.
Onsite are numerous restaurants which serve amazing food for all, my wife is vegetarian.
Food is served daily at the pool bar area for takeaway and there is also a restaurant at another pool.
Drinks are served all day are excellent from cocktails to local beer and spirit mixers.
The gym is well stocked for a hotel which I used daily and managed normal workouts with a bit of thought.
If your are lucky to be club it is a cut above allowing for drinks and food to be ordered to your subbed for the ones who do not want to move, a member of staff is present all day.
The staff are so helpful and many thanks to Hanna as she made our night at the restaurant special.
We will be definitely be looking forward to our next visit.

We stayed here in June 2025 and we are a family of four with at the time of stay twin boys of nearly two years old.

We were a bit concerned upfront about the food options since we have quite some intolerances which can make it difficult in resorts. But the team did an amazing job to make the holiday wonderful. Food was separately prepared and the team was always doing their best to make it varied.

The wine options which were included in the AI package were very decent and there was much more choice if you wanted to pay extra.

We need to highlight the service of all the personnel. Everyone is extremely friendly and helpful. However a few names we remembered made our stay even more amazing. Anel and Xisca always went the extra mile to make our holiday one to remember. And definitely is Zafiro Palace Palmanova an option for a stay in the future. There were of course more great people but we don’t remember all the names.

If you want to visit Mallorca with a family and you want to combine luxury and family friendliness, don’t hesitate and book this resort!

Great room, great facilities, lovely grounds, and fantastic staff (we also stayed at another Zafiro where the staff were also wonderful). It's also very close to the beach and the bars, restaurants in Palmanova.

The food was not quite 5*, but everything else was. That would have dropped my rating slightly, but the price was very good so I'm giving them 5/5. (I think it's silly to expect perfection when you are paying 250 euros a night for 2 adults + 1 child half board.)

We will definitely go back to a Zafiro hotel again.

Perfect upmarket all inclusive resort for young families. Swim-up suites are worth the extra. Children's facilities excellent and also very close to the beach. Special shout out to Nereia at the kids pool and Nuria at guest services for being so friendly and helpful.

The hotel arranged bed guards and lent us a pram for our stay. My 3 year old had a great time and we felt safe and relaxed (even when she ran off and behaved like a toddler). Loved the child-friendly atmosphere.

October weather was also perfect :-)

This was our second time visiting, and once again it was excellent for us. The facilities and atmosphere make it a great choice for families.

That said, the evening entertainment for children under three is virtually non-existent, which is a shame. There’s a perfectly good stage that could easily be used for something simple like a mini disco around 7pm — it would make a big difference for families with younger children.

We stayed in a swim-up room, which was fantastic. The garden has a lockable door leading directly to the pool, so you can close it off and let your children play safely inside without worry.

The staff are, as always, fantastic — friendly, helpful, and welcoming. Booking restaurants is done through the app. It works, but as with most systems like this, it can feel like more hassle than it’s worth. A simple paper-and-pen booking option at reception would be a much easier alternative.

The location is also a big plus: it’s very close to the airport. If you grab a taxi instead of waiting for a transfer, you can get there quickly and avoid the crowds.

Overall, we highly recommend it and would definitely return.

Very nice hotel. Great service everywhere. Nice food. Good animation for kids. Try SPA the specialists are very professional. We stayed in October with 2 yo child  and were pleasantly impressed by the pools with warm salty water. Adults and the stay despite some rainy days. Thank you for a great service and quality 🙏🏽

Overall, a very pleasant hotel.
The charm of a five-star hotel is felt as soon as you walk into reception.
The reception is well separated from other residential buildings, which adds to the coziness. The grounds are beautiful, small, and well-kept, making walks with small children less tiring. All the main amenities are located in the center.
There are lots of pools; I've never seen crowds around the pool.
The food is varied and quite tasty.
The children's playground is very large and interesting. However, I noticed an underground technical facility nearby with a huge hole in the floor littered with leaves to cover this horror, which slightly contrasts with the hotel's status. And the proximity to the children's playground makes the whole thing unsafe.
The rooms are large, well-decorated, and bright. Two showers (wonderful). A separator for children in the room would also be nice, but there isn't one (a real shame). There is an exit to the main street for a walk to the sea (5 minutes' walk). A very large supermarket is also nearby.
I didn't notice any special service in the hotel. Cleaning is ok.

<h2>Luxurious Retreat in Palmanova</h2>
Located in Palmanova on the island of Majorca, Zafiro Palace Palmanova boasts 9 outdoor pools, including a dedicated children's swimming pool, perfect for families. Guests can relax at the on-site bar and enjoy the serene surroundings.<br>
Every room at Zafiro Palace Palmanova comes with a flat-screen TV with satellite channels and a private terrace or balcony. The rooms are designed for comfort with amenities like bathrobes, free toiletries, and a hairdryer. Free WiFi is available throughout the property.<br>

<h2>Exclusive Adult Areas</h2>
Zafiro Palace Palmanova offers adults-only areas such as the spa and a separate pool with a terrace, ensuring a tranquil experience for those seeking relaxation.<br>

<h2>Diverse Dining Options</h2>
Guests can indulge in a variety of culinary delights at any of the 5 restaurants, including the buffet restaurant The Market, which offers a wide selection of dishes to satisfy every palate.<br>

<h2>Convenient Services</h2>
For added convenience, the hotel provides bike and car hire services. Palma de Mallorca Airport is 17 km away, and private parking is available on site.<br>


Air conditioning in Restaurant

Airport

All inclusive

All inclusive with non-alcoholic drinks

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About this hotel

Luxurious Retreat in Palmanova

Exclusive Adult Areas

Diverse Dining Options

Convenient Services

Top Amenities