Name: Tropical Deluxe Hotel
Address: Hisaronu, Dalaman, Turkey
Price range: Price range: from £301 per person – Price Match Promise!
Rating: 3.9

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Tropical Deluxe Hotel

Wi-fi

Sun loungers

Dining area

Sun terrace

Room service

24-hour reception

Utter filthy hotel, there for 10 days had room service twice.  I had to rehang the curtains on arrival and defrost the fridge, the safe was not working, and the staff couldn't care less about our concerns. Had to empty our bins twice our selves. We're We're on day 6 before we had hot water to our rooms, had to shower  in cold water, in the end went to the Ramada hotel next door aloud us to shower there , and where very polite and friendly, unlike the staff at Sertil Delux hotel, who certainly where not friendly. Does not look like the restaurant windows have being cleaned in months. Altogether a total SHIT hotel.

Terrible hotel! We were booked in for a week but stayed 2 nights. The first day:- no hot water, 2nd day "- no water at all and no electricity!
Breakfast,  toaster not working at all, no milk for cereal, not much choice, other than salad and cheese.
There was no free shuttle bus either.
The curtains in our room were too short for the windows, no coffee, milk etc( after asking reception 3 times!)
The hotel is not in a great location if you don't have a car. There are also lots of steps and no working lift!
This is the first time we have checked out of a hotel early after many, many years of holidaying.
DO NOT BOOK HERE!!!

**DO NOT BOOK THIS HOTEL**THIS is by far the dirtiest, most unsafe and unhygienic  hotel I have ever visited. It is also not as advertised which states it has 2 pools (one is dirty and closed), has a pool bar (absolutely no drinks behind the bar alcoholic or non alcoholic) snack bar (doesn't exist). The door locks do not work, there was food on the restaurant floor that was not cleaned up in a week, bags of rubbish are just left for days in public area, the steps are filthy and dangerous. No lights on in pathways at night, reception states open 24 hours which is a lie, so be warned if you arrive early hours you will have a long wait. Toilets for pool and restaurant look like they haven't been cleaned EVER.! The rooms weren't cleaned in a week and the same dead insects where never removed from public areas.  This place should be closed and knocked down. There is definitely nothing deluxe about this hotel. Appears Jet2 have pulled out but the likes of Love Holidays and On The Beach are still putting people at risk, even though they know what is happening there, by contracting this dump.

Awful Experience – Avoid This Hotel

We stayed at Sertil Hotel Tropical in Ölüdeniz and it was terrible. The rooms were very filthy — stained sheets, dirty floors, and not cleaned properly at all.

There was no running water for the last two days, so no showers or flushing toilets. Completely unacceptable.

The elevator was a nightmare. It shook like you were shaking a drink before opening it, and when it arrived, it slammed hard.

The whole place is poorly maintained and nothing like the photos online. Warning: This hotel is completely different and way worse than the Ramada Hotel nearby.
Definitely not worth the money. Avoid this hotel — there are much better options nearby.

We had to leave after a very late check in the night before. Full ashtray of cigarettes, used plates and cutlery in the room, no curtains on the windows, leaking tap.

Have been fighting for compensation through love holidays but they are not budging despite having to pay an additional £300 to stay at the Ramada because the room was so dirty.

Phone not plugged in, fridge not working. Unbelievable stay. Would not recommend.

<p>Official Rating - 4* - Bed &amp; Breakfast<br/>

Air conditioning in public areas

Air conditioning in Restaurant

Airport

All inclusive

All inclusive with alcoholic drinks own brands

All inclusive with non-alcoholic drinks

Beach

Breakfast

Book a stay at the Sertil Deluxe Tropical Suites in Hisaronu. Explore the hotel location, key facilities, room types and more.

Double Standard Promotion Room with Balcony

Double Room Park Building Garden View Balcony

Double Standard Room Garden View with Balcony or Terrace

Tropical Deluxe Hotel

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