The hotel is a 15-minute drive from Penang International Airport. The island itself is 70 km all the way around, but only the north coast road runs right on the coast next to the beach.
This city hotel comprises a total of 443 rooms. Apart from being Penang's premier business hotel, this establishment is also the main convention centre in Georgetown. Its rooms and suites offer the complete range of amenities one would expect from a modern hotel. The services and facilities available at this air-conditioned establishment include a 24-hour reception desk, a hotel safe, a currency exchange facility, lift access, a hairdresser, a restaurant, conference facilities, WLAN Internet access point and a car park. Guests may also take advantage of the room and laundry services.