The hotel is located near Bintang Walk, Kuala Lumpur's upscale business and entertainment hub, and approximately 37 miles from Kuala Lumpur International Airport. Guests arriving by car from Kuala Lumpur International Airport should drive north, taking the Kuala Lumpur - Serembern motorway and then should turn onto Jln Sg. Besi, then onto Jln Bukit Bintang, and finally into Jalan Imbi.
It is Malaysia's first luxury boutique hotel with butler service for all rooms. Guests experience a relaxed and refined ambience with the distinctive sense of the unmatched service one has come to expect from this hotel group. The hotel won the the ?Best Business Hotel in Malaysia 2005' award for the 6th time from Asia Magazine and CNBC Asia. The 248-room hotel has 219 guest rooms and 29 suites, including The Ritz-Carlton Suite. It is fully air-conditioned, with a 24-hour reception, hotel safe, currency exchange, lift and dining facilities. Room and laundry services are also available.