Beautifully located on a cliff top overlooking the brilliant blue ocean, the 5-star hotel The Cliff Bay hotel is a peaceful haven of comfort and luxury. In a spacious, sumptuous setting within lush sub-tropical gardens, your every whim is satsfied by caring, courteous staff. This is Madeira at its best.
The city centre of Funchal is a mere 20 minute stroll away. From the charming cobblestone streets you can enjoy the varied shopping facilities, cultural discoveries and true Madeiran hospitality.
Wherever you look, there is a colourful display of flowers in public and private gardens. The dramatic landscape of the city, scattered all over the mountain range, turns into a kaleidoscope when the sun sets giving you a sense of pure tranquility.
FacilitiesFacilities include at the Cliff Bay hotel : Indoor freshwater heated pool with outdoor section, outdoor seawater pool at sea level with children’s section, private sea access, kayaks for rental, diving school, tennis court, children´s playroom, fitness room, spa at The Cliff Bay with 6 treatment rooms, hairdresser, relaxation areas, library and games room, 24 hours room service, choice of restaurants and bars, baby-sitting service (extra) and free internet access at reception. There is a complimentary minibus service to city centre several times a day.
The regular Twin rooms at the Cliff Bay hotel are equipped with individually controlled air conditioning and heating, cable TV, minibar, direct dial telephone, tea & coffee making facilities and in room safe. Bedroom with double queen size beds, seating area with sofa and arm chairs. Large private balcony with furniture. View over the entrance gardens of the hotel and mountains or sea view.
The Junior Suites are equipped with individually controlled air conditioning and heating, two cable TV’s, minibar, direct dial telephone, tea & coffee making facilities and in room safe. Large entrance hall. Spacious marble bathroom with twin washbasins, separate bath and shower, scale, hairdryer and make-up mirror. Bedroom with double queen size beds, separate seating area with sofa and arm chairs (within the bedroom). Large private balcony with furniture. Views over the Atlantic Ocean, Funchal bay and gardens of the hotel.
The Executive Suites are equipped with individually controlled air conditioning and heating, cable TV, minibar, direct dial telephone, tea & coffee making facilities and in room safe. Spacious marble cloakroom with twin washbasins, separate bath and shower, scale, hairdryer and make-up mirror and whirlpool. Additional bathroom for guests. Bedroom with double queen size beds. Separated lounge with sofa and arm chairs. Large private balcony with furniture. View over the Atlantic Ocean and gardens of the hotel.
From the 2nd of October 2017 forth, there will be construction works by the Cliff Bay Hotel, where the future Les Suites at The Cliff Bay will be implemented.
These construction works imply the restauration of the colonial houses placed north of Cliff Bay, by the Estrada Monumental.
Despite the fact that most bigger and noisy works have already been completed by the end of 2016, the hotel is conscious that from the above mentioned date of 02/10/2017, works happening between 09:30 and 18:30 can affect what was supposed to be a Cliff Bay normal stay. We can assure you we have taken extra precautions to reduce the noise impact, through the placement of panels and acoustic barriers up north. Visual interference will be minimum.
Given these facts, The Cliff bay proposes to guests;
a) A 10 euros per person and per day credit (example; 1 week, 1 double room = 140 euros); to be used by guests during their stay. This will be credited upon chec-out and deducted from the extras guest account. It can be uses in restaurants, bars, SPA treatments, buying SPA products, communications, laundry and PortoBay merchandising;
b) This credit can be used in any of the restaurants and bars from any PortoBay unit i n Madeira (Porto Santa Maria, Porto Mare & PortoBay Serra Golf). In order to do this, guests must identify themselves with the wallet and keychain from their rooms and The Cliff Bay;
c) This credit cannot be used to reduce the room cost and it is not valid for tips.
This credit is, in a way, a form of compensation for any inconvenience works might cause therefore, no future complaints due to the construction works will be considered.
Since these works will be carried out on the northeast side of Cliff Bay, apart from the mentioned above credit, the hotel has decided not to charge the Funchal View supplement between 02/10/2017 and 20/12/2017. This is important info and the hotel asks your cooperation in not charging this to mutual clients.
For the time being, the credit will be in place between 02/10/2017 and 20/12/2017 and please note that children (from 2 to 12 years old), will have a 5 euros credit.
Please collect your keys from reception.
There will be no works between the 23rd December 2017 and the 1st January 2018. Works will restart on Tuesday, 2nd of January 2018. As the works on that period will have lower noise levels, we have adjusted our compensation system as follows:
A credit of €10 per person/day * (e.g.: 1 week, 1 double room = €140), for guests of The Cliff Bay which reserved/ are allocated on the below listed room categories, between the 2nd January 2018 and the 31st March 2018, to be used at the hotel during the stay. The total amount will be credited when you check out and deducted from the extras account.
It can be used on restaurants, bars, spa treatments, purchase of ESPA products and PortoBay merchandising, communications and laundry;
The Room categories that will receive the credit indicated in point 1 are Twin standard land view, Twin Sea View Funchal View, Twin Superior/ Upper Floor Funchal View and Junior Suites.
This credit can also be used in the restaurants and bars of any other PortoBay hotel in Madeira (Porto Santa Maria, resort Vila Porto Mare and PortoBay Serra Golf). To take advantage of this credit at other PortoBay hotels you must present your The Cliff Bay room key holder for identification purposes;
This credit cannot be used for a reduction on the room rate or to offer tips.
We believe this credit may compensate the guests for any possible inconvenience caused. By accepting this offer, future complaints about these works will not be considered.
At the moment, it has been defined that the credit above indicated will be given between the 2nd January 2018 and the 31st March 2018. Kindly note that for children (ages 2 to 12) the credit will be of €5 per day.
We would like to inform you that the works in “Les Suites at The Cliff Bay” are taking place as scheduled. By the end of March 2018 structural and noisy works will be completed. From April it will go through finishing works and during this stage they don´t anticipate disturbances and / or noise that interferes with the daily life of The Cliff Bay hotel.
Visual interference is almost none at the moment and the acoustic panels and barriers that have been placed to minimize any noise have been effective.
Work will continue from Monday to Saturday, between 9am and 7pm. The hotel facilities are all available, most of which are located in the area opposite the new project.
We would also like to inform you that from 01st April 2018 will not be granted credit to customers staying at The Cliff Bay, regardless of the reserved room type.
This contract is valid All Markets except Scandinavian and Belgian
Halfboard supplement ( Buffet Breakfast, buffet dinner - No drink included)
Special Dinners with drinks included ( house wine, soft drinks and water )
Top Floor Benefits ( valid for Superior rooms and suites) : Fresh Flowers, fruit and wine on arrival, breakfast in gourmet restaurant Il Gallo D'Oro, free water and juices from the mini Bar ( refilled once a day), Pillow's Menu.