Name: Sunland Resort Beldibi Ex Imperial Sunland Family
Address: Kemer, Antalya, Turkey
Rating: 4.1

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Sunland Resort Beldibi Ex Imperial Sunland Family

220V power supply

Balcony

Bathroom

Bathtub

Cable TV

Carpeted floors

Centrally regulated air conditioning

Direct dial telephone

Disability-friendly bathroom

Hairdryer

Housekeeping

Internet access

Minibar

Radio

Room size (sqm)

Safe

Satellite TV

Smoke detector

Smoking rooms

Wi-fi

Room Facilities

24-hour reception

Air conditioning in public areas

Car hire

Car park

Check-in hour

Check-out hour

Currency exchange facilities

Garden

Hotel safe

Laundry service

Lift access

Multilingual staff

Newspaper stand

Room service

Shop

Sun terrace

Hotel Facilities

Aerobics

Aqua fit

Banana boating

Billiards

Darts

Jet ski

Table tennis

Sports

Entertainment programme for adults

Game room

Nightclub

Parasols

Sun loungers

Theatre / auditorium

WaterSlides

Entertainment

Hairdressing salon

Massage

Sauna

Spa centre

Spa treatments

Turkish bath (hamam)

Wellness & Spa

Meeting room

Projector

Business

The hotel its self was beautiful. I was happy with my room although the bath could do with bleaching round the seal. A lot of people we spoke to said their rooms were a let down but I was happy. Only thing I thought let the rooms down were the cleaners! Been going turkey for 30 years and can honestly say always had spotless rooms but the cleaners here was the worse ever. Was there 10 night and the floor was never cleaned. Had to go round with floor towel and clean myself. Also not once did the cleaner leave water or tea coffee suppplies. Felt cheated as AI? The food in restaurant was vast amount and did find something but must say they need better coffee and tea facilities. Uk folk love their morning brew/tea-coffee. In a big mug not the scratty cups provided. Get mugs and better coffee tea and prob a lot happier. As for breakfast sprouts/sweetcorn?? I mean which country eats that?? It seemed uk folk new to hotel as didn’t cater for us at all and believe me I eat anything n hate to Moan.
The staff at the bar 🤦‍♀️ now I get they’re tired but jeez crack a smile. Very rude and seemed like they hated us.
My experience always been Turkish people lovely friendly people but not here. Only pleasant ones were the manager. He was lovely and got things done. Also reception guys were great but any others? Nope! Very rude. Apart from lovely service girl on outdoor dining area.
All in all such a shame as hotel beautiful. Pool area beautiful. Food like I say was something but not really for British. Need to shake staff up and maybe pay them more to be friendly and smile as I live to tip where due but tipped nobody here as nobody deserved it.
Enjoyed my stay but wouldn’t return just because of staff!!

BRITS READ THIS

We are currently staying here (October), it was pleasant enough but we won't be going back. The hotel itself is rated as a 5 star, but it is very much a 3 star AT A PUSH. The staff know very little English, some are helpful, most aren't, and pretty much all of them show a great lack of pride or care for both the clientelle and their jobs.

FACTS:
- Kemer appears to attract about 90% Russian / 10% English tourists
- Very few staff speak even basic English so you will need to know basic Russian or Turkish
- The beach is packed
- Pool is not heated
- The sea is warmer than the pool
- Sun disappears behind the hill about 16.30

POSITIVES:
- Beautiful building from the outside and a good layout
- Nice beach / pier with sunbeds
- Good wifi coverage around the hotel
- Gay friendly (I think)
- No need to reserve sunbeds, there's always some free
- Nice lobby and inside bar area
- The beach bar lunch was ok
- A FEW shops within walking distance

NEGATIVES:
- The majority of staff lack basic English
- The bathrooms contain black mould
- No holiday reps
- Paid ironing service only, at roughly €3 per item
- No English entertainment
- The food is pretty bland or VERY salty, but there's the occasional nice thing
- The soft drinks all seem to taste of salt
- The bar staff don't have basic bar knowledge, they will add surprise ingredients to your standard cocktails and it's a gamble at whether you get a plastic, glass or paper cup and what size it will be; that's after you've waited at the bar for 5 minutes because only 1 very confused bar tender will be serving whilst the rest stare at you.
- The alcohol won't even get you tipsy, believe me I tried!
- Broken amenities. Ie. Our balcony was damaged and the railing was loose (family room), the flush on the toilet was broken but did work, there are tiles missing all over the place
- Hygiene standards would have the place shut down in the UK, Spain or France. Ie. When we got into the room the bins weren't empty, there was a yoghurt lid on the balcony. Some glasses are dirty. The pool is salty...but its not salt water
- 2 of the 3 a la cartés were closed for our stay
- The ice cream is not ice cream and I don't even know how to begin to describe the flavours
- The managers are nearon verbally abusive to the staff
- You are a captive audience, there is very little escape
- The excursions are overpriced (you can haggle), miss-sold and underdeliver
- I know you can't drink the tap water, but I'm pretty sure its not meant to be salty (which is another indicator they are watering down drinks)
- The room alway smelt of cigarette smoke after it had been turned down!

Hope this helps in your decision making. Personally, I probably won't go back to Kemer.

Advice to management:
- Implement basic bar management and training
- Employ employees with basic English, they are 10% of your clientelle, that's a large chunk in investment terms!
- Adopt a help and encourge one another approach to service
- Stop watering down drinks
- Improve your hygiene standards

This is not a 5 star hotel. The room was ok except the bathroom which had not been cleaned. Black mold in shower, rotten door where water had leaked down side of bath. Black mold under sink rim and extractor fan not working. No kettle in room on arrival and no milk to make tea or coffee. Mini bar a joke with one bottle of water per day. The hotel did do a deep clean in the bathroom which improved it enough for us to use, however we did not exspect to have to point out general cleanliness to a so called 5 star hotel. Pool and outside area was good except sun bed covers , which were dirty. Drinks are a joke, wine was ok but cocktails made with cheap ingredients. No waitress service around pool and being asked to use flimsey paper cups was unaceptable. Food ok but breakfast included chips, mashed potato and cauliflour. This hotel does not really cater for British people, and is maily frequented by Russians. The massage I recieved was top class however, the spa facilities were dated and the toilets and changing rooms dirty. All in all not a great experiance for an all inclusive hotel.

Hello to whoever is reading this message, I strongly suggest you think twice before booking this hotel. Out of the 5 stars it claims to have, it might deserve 2 at best. I have many complaints, but I will just mention the main ones:
1.	The bathroom is a disaster – the cleanliness is non-existent. The water isn’t even suitable for brushing your teeth; it has a terrible smell that I can’t even describe. Taking a shower with this water feels unsafe, I was honestly afraid of getting an infection.
2.	The room cleanliness is also zero. The cleaning staff only changes the towels and does nothing else. I once left a t-shirt on the bed, and when I came back, it was on the floor – unbelievable! The fridge in my room didn’t work during my entire stay. I reported it to the staff, they promised to fix it, but nothing was ever done. The cleaner only changes the towels and does nothing else .
3.	The “All Inclusive” is a joke. Yes, drinks are unlimited, but only beer, a few basic cocktails, orange juice, cherry juice, Pepsi, water, and coffee from a machine (espresso or macchiato). And you have to go to the bar yourself to get everything.
4.	The food is very average. If I had to rate it from 1–10, I’d give it maybe a 6. It’s repetitive and boring – almost the same every day with little variation.
5.	The pool is not clean at all. It seems like there’s no filtration system, and there’s not even the usual smell of chlorine.

There are many more things I could mention, but these are the main issues. If you are reading this, my honest advice is: go somewhere else. Better to pay a little more and have proper conditions than waste your money here.

I came to this horror hotel with my wife and two small children, having previously paid for 12 nights, because it was presented to us as a 5-star hotel that had been renovated last year and from which guests supposedly returned more than satisfied. What we experienced was the following:

1. The air conditioner in the room didn’t work for all 7 days of our stay, it kept turning off by itself, while the outside temperature was between 35–40 degrees.

2. The room was cleaned for the first time only after 4 days of our stay, we were given towels that smelled of damp, and we didn’t get any liquid soap until the seventh day.

3. The entire room was in catastrophic condition: the safe wasn’t fixed to the wall, the bathtub retained water, the handrail inside the tub was loose and about to fall off, the kettle was moldy, and there wasn’t even a glass for toothbrushes.

4. The food in the hotel was almost disastrous, and there’s no need to waste words on the so-called juices from the dispenser or, finally, the coffee that was simply undrinkable. If you have small children like we do, don’t expect anything simple like boiled rice — even the rice was cooked with lamb fat.

5. With around 600 guests (as the hotel director himself said), there are only 2 elevators, so don’t be surprised if you end up waiting 5–7 minutes for one.

In short, on the sixth day of our stay, due to the overall lack of hygiene and poor conditions, my wife and I got sick with high fevers and diarrhea, and then our two children as well.

Even though we had paid for 12 days, we left the hotel on the 7th day. Now comes a lawsuit against the agency through a lawyer, along with advice to everyone considering this hotel — save yourselves and avoid this horror.

The food was monotonous, and the animator, Deniz, favors Russians. Everyone takes your phone and wants to write their own reviews, some even getting offended that you want to take a drink. The rooms are a disaster, along with the bathrooms. The slides were supposed to be open from 10 a.m. to 12 noon and from 2 p.m. to 4 p.m., but they were always delayed, and they were turned on very late, but turned off several minutes before the scheduled time. Everything was broken: the pool tiles, the ladders, mold everywhere, and everything was rusty. It doesn't deserve 5 stars. The beach was very dirty. The cleaning staff and some of the bartenders were very positive.

<h2>Discover Sunland Resort Beldibi</h2>
Nestled between the Taurus Mountains and the Mediterranean Sea, Sunland Resort Beldibi offers a serene retreat just 20 metres from a private beach accessible via an underpass.<br>

<h2>Comfortable Guestrooms</h2>
Guestrooms at Sunland Resort Beldibi feature furnished balconies with views of landscaped gardens. Each room is adorned with modern wooden furnishings and offers amenities such as free Wi-Fi, satellite TV, and a minibar.<br>

<h2>Dining and Refreshments</h2>
Start your day with a buffet breakfast served at the resort. Enjoy casual dining options at the English pub or grab a quick bite at the snack bar, offering fresh fruit, spaghetti, and pizza.<br>

<h2>Relaxation and Entertainment</h2>
Guests can unwind with a movie at the mini theatre or indulge in a rejuvenating body treatment at the wellness centre. The resort also boasts a seasonal pool equipped with thrilling waterslides for added excitement.<br>


All inclusive with alcoholic drinks own brands

Air conditioning in Restaurant

Banquet hall

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About this hotel

Discover Sunland Resort Beldibi

Comfortable Guestrooms

Dining and Refreshments

Relaxation and Entertainment

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