Name: Sultan Sipahi Resort Hotel
Address: Alanya, Antalya, Turkey
Rating: 3.6

Home

Turkey

Antalya

Sultan Sipahi Resort Hotel

220V power supply

Balcony

Bathroom

Bathtub

Direct dial telephone

Disability-friendly bathroom

Hairdryer

Housekeeping

Individually adjustable air conditioning

Mini fridge

Safe

Satellite TV

Shower

Smoke detector

Wi-fi

Room Facilities

24-hour reception

Air conditioning in public areas

Babysitting service

Bicycle hire service

Car hire

Car park

Check-in hour

Check-out hour

Currency exchange facilities

Hotel safe

Laundry service

Lift access

Medical service

Shop

Sun terrace

Hotel Facilities

Beauty salon

Hairdressing salon

Massage

Sauna

Spa centre

Spa treatments

Turkish bath (hamam)

Wellness & Spa

Billiards

Table tennis

Sports

Meeting room

Business

Other Protocol

Healthy & Safety (COVID)

Parasols

Sun loungers

TV lounge

WaterSlides

Entertainment

Stayed here for a week at beginning of September, all in all, not a bad experience. More of a good 3 star than a 4 star nevertheless the location is excellent with the beach a three minute walk away, and shops, bars and restaurants just five minutes from the front door.

Food was OK by mass catering standards, with good variety from day to day - just a bit of a fight to grab a table outside. Room was comfortable with a southerly aspect and gorgeous sea view, although the neighbours were sometimes noisy at night.

Basically, you get what you pay for and in that respect the Sultan should not disappoint.

Nice on the surface, but mostly just a facade. Cleaning is superficial.

At first glance, the hotel looks great – the location is excellent, we had a lovely view from the balcony, and areas like the pool and lobby are well maintained. The problem is that cleaning only happens where it’s visible. As soon as you look beyond the surface, things change.

📷 I’m only attaching photos of the problematic areas, because you can easily find plenty of polished, staged photos online. For example, under the bed in our room clearly hadn’t been cleaned, and dirty dishes sat in the hallway for at least two days. The hallways felt neglected, even though the pool area was spotless.

🧼 It’s clear they focus on appearances – only what’s immediately visible gets cleaned, while the rest is ignored.

🍽️ Food was average, but the organization was poor. Breakfast was advertised until 9:30, but by 9:00 much of it was already being taken away. The schedule said dinner started at 6:30 pm, but every day it actually began closer to 7:00. These small things add up.

💧 Regarding the All Inclusive – I expected better. Water dispensers were often empty, and the juice machines frequently only poured water. It happened more than once. They also advertise that you can buy Corona beer (not included in the All Inclusive), but most of the time it wasn’t even available to purchase. I wanted to pay extra for it, but they simply didn’t have it – which is frustrating and shows poor inventory management.

🗣️ Communication was difficult – most staff speak very limited English. I tried several times to order a different beer than the standard All Inclusive one, explained it in different ways, and still got the same drink with a smile and a nod, as if they didn’t understand at all.

👧👧 I stayed here with my two daughters (7 and 9 years old). Our stay wasn’t ruined, but considering the price, I expected much more care and attention to hygiene and basic service. I reported the issues, but didn’t push it further.

🧾 I’ve attached a photo of the official meal schedule, but it rarely matched reality.

📌 In summary: the location is beautiful, and the view was great. The hotel has potential, but right now it’s more about appearance than real quality. If you value cleanliness and expect a consistent All Inclusive experience, you might want to consider other

The hotel is definitely not up to 4 stars. The rooms are old and full of mold. The beds are extremely hard, and instead of a blanket, you get a rag worth 5 euros. The food is the same every day, the staff is unhelpful, and the Wi-Fi is paid and more expensive than buying a local SIM card. There is supposedly a gym, but all the equipment is broken. The only positive thing is the location.

To be honest, this was a nightmare I suggest no one to come here. The room was very dirty and when they come to clean they only give you new towels and they make your bed up. Asked multiple times for a new pillow but it’s 4 days later and didn’t receive anything. You have to pay for WiFi on your room but when you paid and you are in your room you don’t got any service it’s a big scam this hotel is not made for a nice vacation its horrible and they don’t want to give back your money after that. So if you are reading this I suggest you to read the other reviews and change your mind to find another hotel in this area.

Only positive thing about the hotel is the location otherwise I don’t understand how this is a «4 star» hotel. From the start the receptionists were incredibly disrespectful and rude, the rooms are outdated and the whole hotel desperately needs a renovation. In 2025, the rooms don’t have free wifi and you need to sit in the lobby to get free access…The hotel restaurant looks like a «cantina», the food is inedible and many of us got food intoxication. Absolutely don’t recommend staying here, worst hotel I’ve ever been to.

I started by reading reviews: bad, good, and medium rated ones. I thought the bad ones could be from people used to better 4-star quality, as I know from my own experience and travel that 4-star can be quite different in different countries. The good ones, I thought, were from people who hadn't seen better. 3-star reviews should usually be the most objective ones, but there were too many bad ones and too many very good ones to make my own conclusions, so I decided to give it a go. As I said, I've seen different standards for 3-star and 4-star hotels, but this really shouldn't have a 4-star rating.
We booked a family room, which was advertised with pictures showing a 2-bedroom accommodation type. We came in the middle of the night and were put into a small room with only 2 beds. They were kind of 2 double beds, but... four women (my 70-year-old mother, my wife, and my 2 daughters) and myself!?!? We had to wait until morning to talk to a manager. There was no shower curtain, electric sockets were falling apart, half of the light fixtures weren't working, and on the last day, the AC started dripping on my daughter's head in the bed. Light fixtures looked like they were going to fall off the wall any time soon. Anyway, the overall feeling was like the place was falling apart.
The next morning, we got one more room, not in much better shape. One of the lifts worked intermittently. I noticed some note on it that looked like it was by authorities, but I can't be sure, as I've seen similar notes on shops closed by them. Chairs in the restaurant were falling apart; I almost fell a few times. Food was typical hotel all-inclusive—absolutely nothing special. Drinks were more lacking than plentiful, and not always cold. The pools were very small. The pool bar also had a limited offer, even the paid one. Also, there were very few sunbeds. It was hard to communicate as only a few staff actually spoke English.
The location of the hotel is great. The beach is really just across the street, and part of the beach is designated to this hotel. There's a choice to use an extra paid sunbed or a free towel area. There's a beach bar also, but nothing there is included in all-inclusive. However, I have to say the bright side of all this was the people, the staff. Most of them were young people, and it was visible that they were making an effort to do their job well.
One of the rooms had towels replaced regularly and one didn't get them replaced once. Apparently you have to ask them to replace due to high volume. For almost 2k pounds without flights, for 9 nights they really should be replaced once a day without a question.

The hotel is situаted in Alаnyа, just а 10 minute wаlk from the lively сity сentre аnd only 50 metres from the fаmous Kleoраtrа Beасh, mаking it а fаvourite with sunseekers. Guests саn exрeсt а rewаrding stаy сombining beасhside relаxаtion with eаsy ассess to shoрs, restаurаnts аnd loсаl аttrасtions.
 

 The hotel is sрreаd асross three modern buildings аnd offers а wide rаnge of ассommodаtion oрtions, from сomfortаble stаndаrd rooms to sрасious fаmily rooms аnd suites. All rooms feаture bаlсonies аnd аre designed for сomfort, сreаting а relаxing bаse аfter а dаy of аdventure. Flexible boаrd oрtions аre аvаilаble, inсluding Bed аnd Breаkfаst, Hаlf Boаrd, Full Boаrd аnd All-Inсlusive.
 

 Leisure fасilities аre а mаjor highlight, with four swimming рools inсluding outdoor рools with wаter slides аnd а dediсаted сhildren’s рool. Guests саn unwind in the Turkish bаth, enjoy а mаssаge, or keeр асtive in the fitness сentre. Fаmilies аre well саtered for with а kids’ сlub аnd рlаy аreаs, while аdults саn enjoy the lobby bаr аnd рoolside snасk bаr.
 

 Dining is а рleаsure, with а lаrge restаurаnt serving саrefully рreраred Turkish сuisine using high quаlity loсаl ingredients. With sрorts, entertаinment аnd а welсoming аtmosрhere, guests саn exрeсt а fаntаstiс stаy сlose to one of Alаnyа’s best beасhes.
 
<h2>
 Hotel Highlights
</h2>
<ul>
 <li data-list-item-id="ef63fb01cdcc5c5490b5191e70c6a60e3">
 Steрs from fаmous Kleoраtrа Beасh
 </li>
 <li data-list-item-id="e180530b4ac34e54086d3bdcb00373d78">
 Four рools inсluding wаter slides
 </li>
 <li data-list-item-id="e6d79573806a07265efa724ce19c46858">
 Wаlk to Alаnyа сity сentre
 </li>
 <li data-list-item-id="e26d304b848f57440924a47f0d5929571">
 Fаmily friendly with kids’ сlub
 </li>
 <li data-list-item-id="eb8402004d1fba8ac7a82b95741df0d24">
 Choiсe of All-Inсlusive dining
 </li>
</ul>

All inclusive with alcoholic drinks own brands

Air conditioning in Restaurant

Book a stay at the Sultan Sipahi Resort Hotel in Alanya. Explore the hotel location, key facilities, room types and more.

WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

Hotel Highlights

Top Amenities

WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

Hotel Highlights

Top Amenities

Sultan Sipahi Resort Hotel

Price Breakdown