Name: Silva Beach Hotel
Address: Hersonissos, Crete, Greece
Rating: 4.3

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Silva Beach Hotel

24-hour reception

Air conditioning in public areas

Babysitting service

Bellboy service

Bicycle storage

Car hire

Car park

Check-in hour

Check-out hour

Clothes dryer

Currency exchange facilities

Dining area

Electric kettle

Garden

Late Check-out

Laundry service

Lift access

Local and international calls

Luggage room

Medical service

Mobile phone coverage

Multilingual staff

Room service

Smoke detector

Sun terrace

Terrace

Wi-fi

Hotel Facilities

Aerobics

Aqua fit

Beach volleyball

Billiards

Bocce

Darts

Fitness

Paddle tennis

Table tennis

Tennis

Sports

Beauty salon

Massage

Sauna

Spa centre

Spa treatments

Turkish bath (hamam)

Wellness & Spa

Children playground

Entertainment programme for adults

Entertainment programme for children

Game room

Outdoor freshwater pool

Outdoor saltwater pool

Parasols

Sun loungers

Theatre / auditorium

TV lounge

Entertainment

Conference room

Meeting room

Photocopier

Printer

Business

Greece - Health First

Healthy & Safety (COVID)

Beautiful hotel with accommodating staff, pools are excellent and food is good with lots of choices. It’s very typically what you would expect from an all inclusive. It was situated in lovely location, loads of shops . I had a lovely stay .

It is the people that make the place lovely. Although the rooms could use some maintenance, the employees are very friendly and open to the guests so you feel very welcome.

The food is good and we didn't need to reservate the Italian and Burger Restaurant long before. In the Minoan Restaurant all the meals are buffet.

The only anoying thing is made by the guests by the usual towel blocking from chairs at the pool. We still could come at 10am and had a choice where to lay down. It totally didn't make any sense.

Although the entrance in the sea is small and steep, the seawater was very clear and a little bit out, there is the home of a big turtle that lives there.

This hotel is at least in Cretean Style instead of concrete modern style.

Don’t bother upgrading your room to the most expensive spec. Payed an extra £360 and wasn’t even better than a standard room which other family members were staying in. We did ask at reception but they told us we can’t move rooms as hotel was full. I would also would like to say how miserable the older chap at the beach bar was and this was mentioned by everyone we spoke to on holiday. We have payed for all inclusive and at times would only let you take1 drink max. I was asking for 2 orange juice one for my partner and one for me and was told I was only allowed one but served the person after me 2 drinks. Hotel location was good and had everything you needed near by. Overall with the rooms, food and some staff I won’t be coming back to the hotel as I had a poor overall experience.

Review for Silva Beach Hotel, Crete (7 nights stay in August 2025):

The hotel could easily have received 5 stars from me, but there were a few details that held it back.

Location & Facilities:
The hotel is very well located, right in the middle of the shops and markets, with many cafés and car rental offices just across the street. The building itself is old, and so are the rooms, bathrooms, pools, and the sunbeds/chairs. Everything feels dated, but still clean and functional, so it doesn’t really affect the overall experience.

Cleanliness & Housekeeping:
In general, the hotel is clean and the housekeeping service is good. However, I had to ask personally for fresh towels, which wasn’t a big issue.

Restaurant & Food:
The restaurant offers a wide variety of dishes, mostly European cuisine, which should satisfy most guests. Sometimes you need to wait around 5 minutes to get a table, but this is actually well-organized since tables are assigned according to the number of guests—unlike other hotels where two people might occupy a table for six. Drinks are fine, but not everything is included in the “all-inclusive” package. For example, iced coffee and mojitos are extra. There is a clear list of what is included and what comes at an additional cost. Drinks are available until 23:00; after that, even soft drinks like cola must be paid for.

Room & Comfort:
The room had air conditioning, which worked well. The TV didn’t work, but honestly, who cares about TV when you’re on holiday?
The safe in the room has to be rented by the day. I think it's 3 or 4 euros per day.

Staff & Service:
This is the main reason I would return to Silva Beach Hotel. The staff are very friendly and go out of their way to make guests feel welcome. However, there was one negative exception: an older man working at the second pool bar (near the beach) on Sunday, August 24, 2025. He was extremely rude. When I reached for sugar placed above the coffee machine, he shouted at me and made me wait 10 minutes in line just to get sugar—something freely available everywhere else in the hotel. The same man was also impolite to four other families that day, even refusing to serve drinks without reason. Honestly, this person is a disgrace compared to the rest of the hardworking and polite staff. He should be placed in a role without direct contact with guests.

Overall:
Despite this one unpleasant experience, I had a good stay. The hotel is clean, well-located, with good food, and staff that (with one exception) are excellent. Without that negative encounter, this hotel could have easily earned 5 stars.

2nd time at Silva Beach.
Lovely room at the facing the sea, clean and airy
The staff are absolutely brilliant and nothing is too much trouble.
This time we went in October so no sunbed wars,always plenty to be found

Unfortunately, this experience was not a very good one.

Immediately upon checking in we were asked to give €100 per person deposit due to recent “destructive behaviour” caused by other young guests. This was not stated upon booking and a very rude way of being welcomed at 1am.

The hotel itself is in a lovely location next to a stunning beach and not far at all from other shops and restaurants, which was a lucky bonus.

There are three pools, one saltwater pool next to the romantic bar. One normal pool further down near the beach and next to the pool bar. And then down on the beach there was an ocean pool surrounded by rocks, but still with access to the ocean. These pools were all lovely, however it was very very difficult to get sun loungers as people would leave towels on them all day, and a fair few wouldn’t even show up but we were too nice to move them ourselves.

The food was shocking most days which we were very disappointed about. There was mostly no variety and the quality of the food was mostly poor, forcing us to eat out most nights, which when you’ve already spent so much on the holiday it’s not ideal to have to eat out every night.

The drinks were good and they had a decent selection of cocktails and were not made weak. However, the beer was not very good.

The rooms were just about adequate, however the bathroom is tiny and barely any room in the shower, which caused me to have a few bumps on the shower handle as there really was no space.

The staff were mostly nice and welcoming, and engaged in conversation often. There were only a small variety of staff who were a little bit ignorant and rude, however this was not too big of a deal.

The entertainment at this hotel was poor, which made the evenings drag a little bit and resulted in a fair few of early nights. And there was very limited seating which was not ideal.

Despite the hotel itself being disappointing, we still had a lovely holiday as we made the most out of it that we could. As I said before, there are loads of bars, shops and restaurants within a 20 minute walking distance both directions from the hotel which were all lovely.

This hotel is ideal if you are planning on being out and about most days, but I definitely would not recommend if you are looking for a hotel-based holiday as it just does not seem worth it.

<h2>Silva Beach Hotel</h2>
Just a short drive from Heraklion International Airport, Silva Beach Hotel offers a relaxing beachfront experience with two outdoor pools and free sun loungers on a sandy/rocky beach. The hotel is designed in the style of a traditional Cretan village, featuring beautifully landscaped gardens and charming small squares.<br>

<h2>Comfortable Rooms with Views</h2>
The modernly decorated rooms at Silva Beach Hotel feature furnished balconies overlooking the gardens, small squares, swimming pools, or offering side sea views. Each room includes amenities like a mini fridge, flat-screen TV with satellite channels, and a DVD player. Guests can enjoy complimentary WiFi throughout the property.<br>

<h2>Leisure and Activities</h2>
Silva Beach Hotel provides a range of activities including fitness equipment, beach volleyball, and an animation programme. Water sports can be enjoyed just 400 metres from the beach, and there are facilities for tennis and table tennis on site.<br>

<h2>Dining Options</h2>
The main restaurant, Minoan, serves Greek, Italian, and international dishes in buffet style, while the Olive Tree restaurant offers a la carte Mediterranean cuisine. Refreshing drinks and delightful ice creams are available at the beach and poolside bar.<br>

<h2>Convenient Location</h2>
Situated 700 metres from the centre of Limenas Hersonissou, Silva Beach Hotel is also within easy reach of Heraklion City, located 30 km away. The seaside town of Stalida is just 5 km from the hotel, providing guests with various exploration options.<br>


All inclusive with alcoholic drinks own brands

Air conditioning in Restaurant

All inclusive

American Express

Annexe (s)

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