Side Moon Palace Hotel

The hotel was excellant and our room over looking the swimming pool was large, clean, and had most things you need and regulary serviced with air conditioning. Staff were all friendly and the service was very good. The swimming pool had great slides and my son and his friends were in the pool every day even after being away for the day. The only thing that let it down was the food which often was luke warm although the choice was good. The small cakes were good although they were not labelled with what they were or the ingredients so my wife who has a nut allergy didn't eat them. Also, slightly confusing in who was actually serving the alcoholic drinks. Spar looked very good and the hotels shops had decent shoes, clothing etc. When our safe wasn't working a member of staff had sorted ir our within minutes. Plenty entertainent. Would go again and the only reason I haven't given the hotel 5 stars was because of the food.

The hotel was quite good. We bought a room with a Jacuzzi, but it was unfortunately broken; however, they quickly moved us to another room with a different Jacuzzi that worked. The drains in the new room smelled like sewage, but they fixed it quite swiftly. There was plenty of food to choose from, and the plates, cutlery, and glasses were clean, with only a few dried stains from the dishwasher. I recommend avoiding the photographer, as he’s quite persistent and makes you feel obliged to spend a lot of money. He quoted us €180 for 9 photos, including 1 free photo, but he kept lowering the price and eventually sold us all the photos for €55. The jeweller was very friendly. I would 100% recommend checking out his shop. He cleaned my and my husband's wedding rings for free and appeared very passionate about his work. I would also advise researching independently where you want to go, as our hotel guide seemed very honest. However, we later found out he lied to us, trying to persuade us to take a boat trip that would later lead us to the big market. We told him we only wanted to visit the market, and he said the taxi would charge us way more than him. Yet, we paid €64 for both of us, and later we discovered a taxi back and forth would have cost around €25.