Name: Sevilla
Address: Ronda, Costa Del Sol, Spain
Price range: from £291 per person – Price Match Promise!
Rating: 3.7

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Sevilla

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The negative reviews are true but the price is almost the lowest in Ronda. I had only 1 night. The hotel itself is not that bad per se. It's old but all the basic amenities are working. However it clearly lacks any attention and care. It's usually the minor details, the little things that distinguish a good hotel from a bad one. First of all, unfriendly and disinterested staff, no smile, no proactivity. Second, the rooms are very basic and comfortless, the mattress quite old, terrible low pillows. There's a phone but no information how to reach the reception - so, useless. Third, when I see that the check-in time is from 15:00 and the check-out is earlier than 12 (11:00 in that case) - I just instantly hate it. The international standard for hotels around the world is 14:00/12:00. It's just recently they started to push it - an hour later here, an hour earlier there, all because they are unwilling to hire enough staff and their housekeeping can't clean the rooms in 2 hours. But why is it my problem? Actually, the only time I saw someone from the staff being proactive, is exactly at 11:00 when the woman knocked at my room and quite rudely suggested that I'm already 5 minutes late. But the funny thing is that the hotel was half-empty. Not only did I see no other people during my stay, but they were even selling the rooms at a lower price than when I booked it. Noone was waiting to check-in, so I didn't really understand the rush. After Ronda, I stayed at a 2* hotel in Sevilla which had far better hospitality and atmosphere.

Rooms are partly nice, some rooms are very small and dark. The Breakfast is ok, fresh Orange juice and good coffee. Some more fruits would be nice. Laundry service and international TV is missing. Parking is possible in a parking garage beneath the Hotel for ~9€ per day. Center is just 5 minutes to walk. In total, nice Hotel to stay for a few days.

My wife cancelled a reservation becasue the pet friendly policy was 10kg dog after the booking. She called the hotel to cancel within 30 minutes of the reservations and the staff ran through not 1 room bu 2 rooms and refused a refund. Complete scammers. Avoid this Hotel.

We checked in on August 10th. The lady working at the reception was very indifferent. Even though she saw us, she continued to talk to her colleague. Instead of informing us, she preferred us to ask her. I still can't believe that the hotel is 4 stars. It is a hotel with no special features. It is only worth two stars.

Very friendly front desk staff, clean and fairly new rooms.  Free street if you get lucky.  Noise from hallway heard easily in room( doors slamming, people talking). Wifi is very fast! Had a real double bed, not two singles pushed together.  Rooms are spacious, would highly recommend and would stay here again.

Newly built hotel located just steps from the Royal Cavalry of Ronda and the train station. This hotel offers calm the customer needs within its spacious rooms, lounges, cafeteria and restaurant, all with exquisite service and a multitude of details. In the restaurant you can taste the typical Andalusian cuisine with a contemporary edge, or if you prefer, relax in the lobby bar with a drink. The hotel also offers valet parking and options for half board and full board. Pets are not allowed

Sevilla

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