Name: Senator Banus Spa
Address: Estepona, Costa Del Sol, Spain
Price range: from £279 per person – Price Match Promise!
Rating: 4.3

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Senator Banus Spa

Wi-fi

Sun loungers

Clothes dryer

Toiletries

Room service

A disappointing hotel, to put it mildly. It claims to be a non-smoking hotel, yet guests smoke at the pool and in the surrounding areas; there are even ashtrays on the tables. The room towels are old and torn, with holes. The coffee maker, cups, and tray in the room were full of ants. The room curtains don’t close properly, letting light in from early morning. The artwork in the room is old and, in some cases, looks moldy—completely unacceptable for a hotel of this level.
The orange juice at breakfast is awful and acidic; it’s unbelievable that a supermarket like Mercadona offers better fresh juice than a supposed five-star hotel.
I ordered a juice at the pool; they told me they didn’t have any and instead brought me a much more expensive one without warning me. It accidentally fell, and their “solution” was to offer me a glass of water… Incredible customer service for a five-star hotel.
To top it off, the apparent hotel manager reprimanded me for carrying a simple banana as I left the breakfast area. A banana that costs two euros per kilo! Give me a break… You just don’t treat a guest like that in a five-star hotel.
The spa water is lukewarm and not appealing at all. The hotel is very far from the beach, and the closest one is rocky, making it impossible to swim safely.
All in all, a disaster. The only redeeming qualities are the peaceful atmosphere and the kindness of some of the waiters.

This was a good hotel. It was clean and thr breakfast was good. Rooms were big but a bit dated

Location is difficult - taxi needed everywhere

Staff weren't friendly at all! So disappointing. Never experienced this before .... rude at times

Pool is tiny, not enough beds

They run out of everything on the bar .... no cava in a Spanish hotel .... hard to believe ....

We wouldn't visit again, which is a shame

It's a good 3star not a 5 in any way

Shame about the staff, more training needed

Stayed for 1 week in September. The hotel is located at the side of a busy road which isn’t really an issue as all the rooms are located at the rear. The area in general wouldn’t be the cleanest and seems like it’s a place that tried to be a bit of a resort in the early 00s but failed. Beware of the 5* claim. It is definitely not. 3.5* at best. I did enjoy my stay and it was quiet the rooms are comfortable as are the beds. However, the walls are paper thin. I was disturbed on 3 of my 7 nights by loud groups and neighbouring rooms early departures. I had a massage in the Spa which was excellent. I found the staff at the hotel to be quite standoffish, apart from a few. A special mention to Rachida, Jesus and the massage therapist in the Spa. Rachida was the only waitress who actually seemed to enjoy her job, even having a few jokes with me. Jesus really looked after the pool area on the days he was working - his days off were not as good. The lady in the spa was so friendly and really made me feel at ease. The hotel really could do with a decor update. The room was serviced every day and was clean, however the balcony and corridors could have done with a little more attention. I had breakfast twice in the hotel and wasn’t impressed, the second time was laziness really. There are a number of restaurants across the road which are far superior and much cheaper. On the topic of prices-drinks in the hotel are extortionate. Vodka and Fanta lemon over €12. Small 330ml magners €6. They also don’t provide a drinks menu so it’s a bit of a guessing game. The air con in the room is good, but the minibar fridge kicking in every now and again is quite annoying. Overall I did enjoy my time there but I don’t think I would book it again. It’s not as bad as some reviews would have you believe, but if you’re expecting four seasons or the ritz be prepared to be disappointed. There isn’t an awful lot to do nearby but Marbella, estepona and puerto banus are only a short bus ride away and the bus is only €2.50, with a bus stop a 5 minute walk from the hotel. There’s no needs to fight over sunbeds as they are well policed, but the grass area turned into a bit of a muddy puddle on the days they power washed the pool area.

Nice hotel. Gave it 3 stars for location as its a bit out of the way of things. Major road in between hotel and all local shops and restaurants. You have a 15 minute walk to cross over the road across high foot bridge. The pool is excellent. Never that busy and no kids. Rooms cleaned everyday by helpful staff. Hotel described as 5 star but I'd give it 4 at a push. Just because you have a bloke at the front opening doors for you and charge through the roof for a pint of beer, doesn't make you 5 star. Overall I would recommend for a nice quiet getaway.

We booked for a single bedroom!
The hotel gave us a penthouse because of a problem with overbooking! The employees were very nice and respectful and the breakfast was amazing too!
Thanks for the hospitality
You gain a new client for sure!

Indulge in luxury at Senator Banus Spa Hotel, just 500 metres from the sun-kissed Costa del Sol beach. This adults-recommended haven boasts elegant rooms, each featuring a terrace with serene garden views.

Modern Comfort

The light-filled rooms are tastefully adorned in a modern style, offering seasonal air conditioning, heating, and double sinks in the bathrooms. Enjoy complimentary Wi-Fi and the thoughtful touch of two free bottles of water.

Pampering Spa Experience

For an extra treat, explore the spa's offerings, featuring indoor and outdoor pools, a cold water contrast pool, steam bath, hot tub, foot bath, and aromatherapy showers. The expansive gardens provide a tranquil backdrop.

Gastronomic Delights

Dine in style at the hotel's restaurant, serving a delightful mix of international and Mediterranean dishes. Seasonal delights are also on the menu at the piano bar and pool bar. Room service is available round the clock for those seeking an extra touch of convenience.

Exploration and Relaxation

Discover three nearby golf courses within 2 km or venture to the vibrant Marbella, just 12 km away, and Puerto Banus, about 8 km away. Conveniently located, Málaga Airport is approximately 75 km away, while Gibraltar is 55 km away. On-site parking is available for an additional cost.

Note: Spa access is available for an extra charge.

24-hour reception

Air conditioning in public areas

Air conditioning in Restaurant

Airport

Bathrobes

Beach

Bellboy service

Bicycle storage

Breakfast

Book a stay at the Senator Banus Spa in Estepona. Explore the hotel location, key facilities, room types and more.

Senator Banus Spa

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