Name: Sbh Costa Calma Palace
Address: Costa Calma, Fuerteventura, Canary Islands
Price range: Check our website. Price Match Promise!
Rating: 4.2

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Sbh Costa Calma Palace

24-hour reception

Air conditioning in public areas

Bicycle hire service

Car park

Check-in hour

Check-out hour

Clothes dryer

Garden

Laundry service

Lift access

Luggage room

Multilingual staff

Shop

Sun terrace

Wi-fi

Hotel Facilities

Aqua fit

Basketball

Beach volleyball

Billiards

Darts

Fitness

Putting green

Surfing

Tennis

Windsurfing

Sports

Extra beds on demand

Smoking rooms

Room Facilities

Indoor freshwater pool

Outdoor freshwater pool

Parasols

Sun loungers

Entertainment

Meeting room

Business

Non-smoking establishment

Things To Keep In Mind

Other Protocol

Healthy & Safety (COVID)

Sauna

Spa treatments

Steam bath

Wellness & Spa

The reception staff need to learn to smile. The hotel is FULL of Germans. There is a lady who greeted us at dinner with blonde hair, she is the only nice person that works in this hotel. The rooms are massive and incredibly clean & we had a sea view which was beautiful!! It is super quiet so if you’re looking for lots to do, this place is not for you. Everything advertised they don’t have, no aqua fit, no bike hire. Don’t waste your time. The only good thing was the food.

The worst possible food at this hotel is found. We stayed with breakfast and dinner. Breakfast was the same every day (few varieties for 4 stars) or on other mornings even the 2 good Spanish cheeses we were used to were not available (only 2 types of cheese). At dinner the same, repetitive dishes, if meat varieties were served on their specific board, they were only made on one side (i.e. uncooked) to be food taken out for people to serve themselves, many varieties of food were almost uncooked, the food had no taste, everything was made simply and quickly, very few varieties of vegetables to make a tasty salad. Even though I read all the possible comments before choosing this hotel through the agency, I did not find any other minuses besides the food.  And so it is... food of grade 1, and the rest of the aspects of grades 9 and 10. We initially said that what could be so bad about the food, from all the dishes we could find something to eat, well, after 3 days we were already disgusted by the buffet of dishes... not to mention the fact that if we didn't manage to eat in the first 10 minutes, being a lot of people, few assortments and little food, the trays and plates with exposed food were immediately emptied, then there were queues for food because there were few staff to prepare the food, and there were many customers... in the last few days we went to eat after 30 minutes after the opening of the food program, and many were empty, we didn't even know what food was being served... there were always no plates to put our food on and we had to wait until they brought out washed plates... the dishes didn't have labels with the name, what they contained, we didn't even know what we were eating... the glasses and  the cups were not washed properly... total chaos in terms of food. We who are fans of sweets ate nuts with honey, pancakes and ice cream, the rest was full of sugar and totally unhealthy. And we bought from the surrounding area. If there are people who appreciate and care a lot about food, I do not recommend this hotel to them, it is a total disaster. Cleanliness-8, view-10, beach next to the hotel-10, swimming pools-10, hotel staff-9. If we were to go again, we would choose everything this hotel has, but without food, we paid for the food in vain because we only ate simple, tasteless food which is actually the cheapest.

I recently stayed in your Costa Calma Palace Hotel from September 11th to September 18th. On Day 5 of my stay I found bed bugs in my room and requested to change rooms. I showed the hotel general manager, Priscilla Ter Haar, a bed bug I put in my tissue and photos of my bed linen, which had stains of bed bug faeces and bed bugs running on it. She may have moved me to another room but did not help me move my things when I was in deep distress , did not apologise once and provided no help with cleaning my possibly infected clothes after I had asked. I had to go to a laundrette away from the hotel to clean my clothes in case the bed bugs had infected them.

Upon arrival we were waiting in line for check in, seen a blonde woman on reception explaining things to other guests on german, when we approached her talked on english she immediately changed her attidue in a very negative way. Suddenly she wasn't friendly at all and just went trough all the infos quick. Went into room was no WiFi, went back to reception asked the same woman what can we do, she just sad 'nothing you can do'. A person like this shouldn't even get near to a hotel not to work in it. Was discrimination and this is HIGLY UNPROFESSIONAL! As a manager in another hotel i would recommend managment to re-validte her completely.
Rest of the staff were just simply amazing from the cleaning ladies to the servers down stairs, specially Mara in the piano bar and Pouqi during breakfast and dinner :) The general manager as i noticed a blonde dutch lady was always smiling interracting with guests, right on touch ;)
Room walls were thin, sound proofing is very weak and missing some amanities from rooms, otherwise quite comfortable.

Air condition wasn't working, but at night cools down to 72 in the summer. Don't forget your own shampoo because there they only have small packs to use, duschgel auf deutsch.  Oh wifi isn't good there too, signal to weak , it's everywhere in the hotel , if possible use cell carrier.

<p>
    SBH Costa Calma Palace is a 4-star hotel in Costa Calma. It has nice sea views and direct access to the beach.
</p><br>
<p>
    Guests can relax by the outdoor swimming pool or walk to the beach to enjoy the sea breeze 🏊. The hotel also has a spa for massages and wellness treatments 💆. There is a gym and sports facilities for guests who want to stay active.
</p><br>
<p>
    The hotel serves international and local dishes 🍽️. Guests can enjoy buffet meals, snacks and drinks with sea views. With comfortable facilities and a calm atmosphere, the hotel is good for couples and families.
</p><br>
<h2>
    Hotel highlights
</h2>
<ul>
    <li data-list-item-id="e72933285a06eaddb37b81cb20362b9d1">
        Beachfront location
    </li>
    <li data-list-item-id="ef5740b08ba39a361471411c095b6a158">
        Outdoor pool
    </li>
    <li data-list-item-id="ea33a0f4b8f3acb74abe0d45ffea71c1c">
        Spa centre
    </li>
    <li data-list-item-id="e4a93d61b2a0af6a161fa36f648c80e87">
        Family-friendly
    </li>
    <li data-list-item-id="ee2375ed535e2a02a6359cc1d21d83959">
        Sea views
    </li>
</ul><br>
<h2>
    Location
</h2>
<p>
    The hotel is located in Costa Calma on the southern coast of the island. Shops and local spots are within walking distance.
</p><br>
<h2>
    How far is the nearest beach?
</h2>
<ul>
    <li data-list-item-id="ee579a02f2b96f81af79c7176a614389e">
        Playa de Costa Calma is the nearest beach 🏖️
    </li>
    <li data-list-item-id="ecbebc9e2e25cfcf28e9536e9e8e9cd3c">
        The sandy shore is just a short walk from the hotel 🌊
    </li>
</ul><br>
<h2>
    Distance from airport
</h2>
<ul style="list-style-type:disc;">
    <li data-list-item-id="e5ced5f2a648bd9f38c282e1309a94522">
        Fuerteventura Airport is the closest airport ✈️
    </li>
    <li data-list-item-id="e5a07f90a1aced9e408f31b255cae5a8d">
        The hotel can be reached by taxi 🚕
    </li>
</ul><br>
<h2>
    Room Types
</h2>
<p>
    The hotel has bright and comfortable rooms for a relaxing stay 🛏️. Room types include double side sea view, double sea view, superior double sea view, junior suite, sea view suite and master suite sea view. All rooms have a balcony or terrace and modern facilities. WiFi is available 🛜.
</p>

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Distance from airport

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