Name: RICH MELISSA HOTEL
Address: Kemer, Antalya, Turkey
Rating: 3.8

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RICH MELISSA HOTEL

24-hour reception

24-hour security

Car hire

Car park

Check-in hour

Check-out hour

Dining area

Garden

Hotel safe

Lift access

Luggage room

Medical service

Multilingual staff

Private beach area

Sun terrace

Terrace

Wi-fi

Hotel Facilities

Bathroom

Cot on demand

Direct dial telephone

Disability-friendly bathroom

Extra beds on demand

Hairdryer

Internet access

Living room

Number of bedrooms

Safe

Shower

Smoking rooms

Room Facilities

Beach volleyball

Fitness

Sports

Entertainment programme for adults

Parasols

Sun loungers

TV lounge

WaterSlides

Entertainment

Sauna

Spa centre

Spa treatments

Turkish bath (hamam)

Wellness & Spa

Thank you to each staff member of this hotel: the great bar man Firat, amazing waiters Burak and Serkan, all the receptionist where I forgot the name of, the great housekeepers Durdanne and last but not least Yasin.
Durdanne and Yasin cleaned our room each day with all precision, asking about our day and if we need anything!
They are the reason We felt at home during our holiday!
The location of this hotel is perfect, close to the beach and quiet area.
The food could have been much better!
Kind regards!

My stay at this hotel was absolutely wonderful! The rooms were spacious, modern, and perfectly clean – the staff cleaned them regularly and paid attention to every detail. The food was excellent, with a wide variety of dishes to choose from, so everyone could find something they liked. The staff was extremely kind, friendly, and always ready to help. The hotel itself is beautiful – modern, cozy, and perfectly maintained. Overall, it was an amazing experience that I would highly recommend to everyone!

A week-long holiday at this hotel was a major disappointment for me and my family.
From the very beginning, we experienced issues in almost every area. First, we were placed in a completely different room than the one we had booked. The next day, we were moved to another room, which had a broken power socket and was extremely cramped – barely enough space for four people. The rooms were dirty, there was mold in the bathroom, and a terrible smell from the drains hit us as soon as we entered.
As for the dirty pillows (see photo), I won't even comment.

The staff was extremely unprofessional and even laughed at us during the rest of our stay. The fitness center had only six machines, including two treadmills, which were unusable due to frequent power outages every 5–10 minutes. The remaining equipment was poorly maintained, making it very easy to get injured.

The towels provided for use at the pool were smelly and often damp.
Housekeeping staff did not speak any English, making it very difficult to communicate. If we weren’t in the room, they didn’t replace our towels (even if left on the bathroom floor, as is common in hotels around the world) or refill our water.

The food was far below average. The so-called “barbecue show” consisted of processed foods that were barely edible. Mayonnaise with chopped hot dogs is not something I would consider a meal, and fries for breakfast is not my idea of a proper dish either.

The pool bar didn’t offer any standard cocktails such as Mojito, Sex on the Beach, Piña Colada, Tequila Sunrise, Blue Lagoon, Caipirinha, or Cosmopolitan.
When I asked what alcoholic cocktails they had, I was told: vodka with Sprite, vodka with juice, rum with cola, wine, and beer.

The bar staff, however, were the complete opposite of the reception staff – friendly and willing to help. Despite the limited drink selection, they prepared a fun cocktail for us, so thumbs up to them!

After returning home, we submitted a complaint to the hotel, and their response was that we were lying. They claimed we did not allow housekeeping into our room for four days, which is completely untrue – we immediately requested cleaning and the replacement of two of the four dirty towels upon arrival.

I am disappointed with this approach and will never return to this hotel again.
This is not my first stay in a 4-star hotel, but this one definitely does not deserve such a rating.

Staying at this hotel was a wonderful experience.
The rooms were clean and comfortable, and the food was both diverse and delicious, offering a great mix of traditional and international dishes. The staff were amazing,  always smiling and ready to help.

I truly enjoyed my stay here and will definitely come back!

The room was okay, was staying at 110, I appreciated the daily cleaning of the room! I enjoyed the buffet style choice of eating, food was diverse, offering plenty of turkish dishes. Some of the foods are not for everyone, but there is enough for picky eaters too. Location was okay, I didn't mind the walk to the center and the beach!

Melissa Residence & Spa is a 4-star hotel located in the center of Kemer. This hotel is about 16 km away from Three Islands Diving Area. The venue is set within 2 km from Kemer city center. This property offers proximity to mountains and a green area. Room amenities at Melissa Residence & Spa Hotel include a mini bar, a safe, coffee/tea makers, a DVD player and IDD phone. Guests can enjoy a meal in Casa La Luna and Nasrettin Hocha, which are located in a green area, about 5 minutes' walk from Melissa Residence & Spa Hotel. Antalya airport lies within 50 minutes' drive away from Melissa Residence & Spa Hotel

WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

Top Amenities

WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

Top Amenities

RICH MELISSA HOTEL

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