Name: Paradiso Garden
Address: Playa de Palma, Majorca, Balearic Islands
Price range: from £493 per person – Price Match Promise!
Rating: 4.7

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Paradiso Garden

Wi-fi

Private pool

Nightclub

Sun loungers

Clothes dryer

We stayed in August with my family. Rooms were spotless but small.  Didn't feel it was value for the money we paid. Staff were very friendly. But for me it was not a family hotel. Large groups of German guests mainly lads took over the hotel. Which is fine but didn't suit our needs we wanted a relaxing break instead were woken most nights with guests returning to their rooms at all hours. Breakfast was good. Very little evening entertainment in the hotel good location close to the beach.

Our stay at Paradiso Garden Hotel was absolutely amazing. From the moment we checked in, the staff made us feel very welcome – always friendly, attentive, and helpful.

The rooms are modern, spotless, and beautifully designed. We especially loved the balcony overlooking the pool area.

Breakfast was excellent – fresh, varied, and the perfect start to the day.

The pool area is fantastic, well-maintained, with plenty of loungers to relax. The location is also ideal: just a short walk to the beach, yet quiet enough to really unwind.

We felt completely comfortable and would definitely return.
Highly recommended for anyone looking for a stylish and relaxing hotel in Mallorca!

We had a wonderful stay overall. The hotel itself is beautiful, and the front desk staff were excellent—very friendly and helpful throughout our visit.
That said, I do have a couple of concerns. The first was our initial room, which had a strong cigarette smell as soon as we walked in. This may have been due to guests smoking on the balcony. Fortunately, the staff was quick to assist us and moved us to another room that night, and then again to a different room for the remainder of our stay. While the multiple moves weren’t ideal, I appreciated the team doing their best with the availability they had.
My second concern is about breakfast service. One morning, I kindly asked the lady preparing the eggs if pancakes would be served, since I have dietary restrictions. Instead of a polite response, she rolled her eyes at me and then brought out a fresh tray of pancakes—which, from what I could tell, were already prepared and simply needed to be set out. Her attitude felt unnecessary and left me with a poor impression.
We’ve been traveling in Spain for 16 days and have stayed at many hotels, yet this is the only review I’ve written because I was genuinely disappointed with that interaction.

I recently stayed at this hotel and overall had a good experience. The rooms are very clean, spacious, and modern, with the added bonus of a balcony, which I really appreciated. The staff was extremely friendly and helpful throughout my stay, which made the atmosphere welcoming.

However, there are a few aspects that could be improved. The breakfast was disappointing quite poor, with very little variety, and it became repetitive day after day. I have stayed at other 4 star hotels where the breakfast was much better, so I expected more.

Another downside for me was the bathroom design. It is not separated from the room, and the doors for the shower and toilet are made of glass, which means there is basically no privacy. While some might find the concept modern, I personally found it uncomfortable.

The hotel has great potential thanks to its cleanliness, modern rooms, and wonderful staff, but the breakfast and bathroom setup were definite drawbacks for me.

The hotel has a modern, stylish design and is very well-maintained. The garden is beautiful, with lush grass and fresh flowers hanging from the rooftops. The lounge chairs in the middle of the property are a lovely touch for relaxing.

The staff are okay—neither overly friendly nor rude. They seem to just do their job. A special mention to Klara, who stood out with her warmth and friendliness. She made a positive impression, and I hope the hotel values her.

The food was a mixed experience. The first two dinners were vibrant, fresh, and tasted amazing. However, by the third night, the quality started to drop. Today’s lunch was quite disappointing—I paid €15 for fish with vegetables, which looked like it was thrown together without thought. The vegetables were overly oily and inedible. There were no complementary sides like bread or potatoes, and no one came to check on us during the meal, which is standard in most other places.

My husband ordered a hamburger that felt too heavy and left us feeling bloated afterward. Unfortunately, we also had to wait 45 minutes for our food—even though we were the only ones in the lounge area. I can't imagine how long the wait will be during high season.

Dinner service is consistently slow. We’d arrive at 19:00, wait 10–15 minutes just to place our order (as staff rushed around), then wait another 15–20 minutes for the first dish and a full 45 minutes for the second. Dessert came quickly, thankfully. But when you're dining with a toddler, a 2.5-hour dinner becomes quite a challenge.

The Coca-Cola served today was flat, likely poured from an old 2L bottle. Small glass bottles would be a better choice for freshness.

A few more notes:

The suites on our side of the hotel don’t get any sun. We got very cold at night (end of April) and had to sleep in joggers.

Breakfast is excellent, with a great variety and fresh seasonal fruit.

The location is convenient—close to the beach and well-situated.

Final thoughts:
5 stars for the hotel’s appearance and cleanliness, but service and food quality (especially over time) bring the overall experience down. With long wait times and hit-or-miss meals, I recommend exploring other local restaurants for food. A bit more attention to detail and guest comfort could make this hotel truly exceptional.

Set in a prime location of Majorca, Mac Paradiso Garden Hotel puts everything the city has to offer just outside your doorstep. Both business travelers and tourists can enjoy the hotel's facilities and services. To be found at the hotel are free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, car park. Closet, separate living room, smoke detector, internet access – wireless (complimentary), air conditioning can be found in selected guestrooms. The hotel offers various recreational opportunities. Mac Paradiso Garden Hotel is an excellent choice from which to explore Majorca or to simply relax and rejuvenate.

24-hour reception

24-hour security

Air conditioning in public areas

Air conditioning in Restaurant

Airport Shuttle

American Express

Annexe (s)

Beach

Bellboy service

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DOUBLE/TWIN STANDARD ROOM WITH BALCONY (2+0)

Paradiso Garden

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