The hotel complex was built in 1970 and completely renovated in 2001. The 2 buildings come with a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom and lift access to the upper floors. There is also a seating area, a bar, games room, TV lounge, children's playground, cafe and restaurant. The family-friendly beach hotel is fully air-conditioned and offers 66 guest rooms in total. Guests may also take advantage of the hotel's laundry service, room service, wireless Internet access and a bicycle hire service (fees apply).
The breakfast is served in the Hotel Emperor, luch and dinner in the Hotel Elegance Playa Arenal
The bar service doesn't exist anymore.