Name: Ona Los Claveles
Address: Los Cristianos, Tenerife, Canary Islands
Price range: Check our website. Price Match Promise!
Rating: 4.4

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Ona Los Claveles

24-hour reception

Car hire

Car park

Check-in hour

Check-out hour

Clothes dryer

Currency exchange facilities

Garden

Hotel safe

Laundry service

Lift access

Multilingual staff

Terrace

Wi-fi

Hotel Facilities

Business centre

Business

Casino

Nightclub

Outdoor freshwater pool

Parasols

Sun loungers

Entertainment

Cot on demand

Disability-friendly bathroom

Extra beds on demand

Internet access

Living room

Number of bedrooms

Room size (sqm)

Smoking rooms

Room Facilities

Fitness

Horse riding

Jet ski

Mini golf

Squash

Table tennis

Tennis

Volleyball

Waterskiing

Windsurfing

Sports

Spa centre

Wellness & Spa

The rooms are lovely and clean, and while they were only cleaned on the day we arrived, we’ve managed well during our week here but would have appreciated more cleans. Some rooms that are suppose to be the same have slightly different features, for example, our parents’ room had two fridges and more plug sockets by the bed, whereas ours had one of each, but everything we needed was provided. Breakfast time can get a bit busy in the mornings, so sometimes there’s a long wait to be served and then given your food but the food is cooked fresh. The location is excellent, away from noisy areas, though the cleaners can be up early and chat outside. Overall, it’s a lovely hotel with friendly staff, and we’ve really enjoyed our stay.

Pros:
•	We arrived late at night, and reception checked us in quickly, which was great.
•	Online check-in is very convenient.
•	The apartment offers very good value for money if you don’t want to spend a fortune staying in Los Cristianos.
•	Unlike many three-star hotels in the area with outdated 1980s-style interiors, the property appears to have been remodeled and looks quite modern.
•	The large pool is heated, which is a big plus if you have a small child.
•	Pool towels can be borrowed for free.
•	The kitchen is well equipped with everything you need.
•	There is a washing machine in the apartment, which is very helpful if you want to pack light and avoid paying for expensive airline luggage.

Cons:
•	The entrance to our villa faced the pool and required climbing many stairs. There is an elevator, but it was farther away, so we chose to use the stairs next to our room.
•	The bedroom is located on the ground floor upon entering the villa, which feels impractical. After coming back from the beach, you need to go upstairs to the first floor (where the terrace and washing machine are) to clean up, which makes the layout inconvenient. The parking area is two levels above, so you have to go down two levels to reach the villa entrance and then go up one level again to reach the living room and terrace.
•	I almost got electrocuted by a broken iron in the room, which was very dangerous, especially since we have a small child (Room 24).
•	The daytime reception staff could be friendlier when asked for information.
•	The bed is a standard double bed with a thinner mattress, which I found uncomfortable and small with a height of 170-180cm couple (we are rather medium size than big)
•	The living room layout is not very practical. There are unnecessary pieces of furniture taking up space, such as a small coffee table in the corner of the dining table that is difficult to access, making the dining chairs hard to use. There is also a large armchair directly in front of the TV, which blocks the view significantly.

Overall:
•	Overall, we are satisfied with the price-to-performance ratio. Prices in Tenerife are extremely high during the Christmas season, and Los Claveles offered a reasonable rate.
•	We already had positive experiences with the Ona hotel chain in mainland Spain, so we trusted our choice and were pleasantly surprised.
•	There are some areas that could be improved, but we would still recommend this property.

Excellent reception staff (very pleasant and helpful). Housekeeping staff: very friendly, helpful and pleasant.
Hotel location is very good and quiet. walkable distance to the beach and shops. We had a wonderful holiday. Will visit again.

Lovely place conveniently located for so many things.
Accommodation was fab, split level overlooking the pool.
Pool bar great and friendly.
Couldn't fault anything.

Fantastic stay. Apartment was clean and comfy with everything you needed it. Lovely pool with pool bar selling drinks and food at reasonable prices. All the staff were friendly. Hopefully will be back again.

little bit out of town.. about 10 ish minutes to the boardwalk. ( downhill)  the resort itself is clean ,  nice swimming pool if that's your thing and it looked like plenty of sun loungers. our studio appt  was well equipped with everything you would need for a short stay.  There are a fair few steps if you're not great on your feet but there are ramps it seems in most places.  the reception closes at 9 pm. we didn't eat here so can't comment on the food or bar, just prefer to get up and out in the morning.  the walk to los americas is pleasant enough but to be honest i don't think if you're looking for shopping you'll find much difference between the two places.. promenade has some lovely restaurants and many bars in all a decent enough place to stay cheap n cheerful but don't expect the ritz :).

<p>Situated in the beautiful foothills of Los Cristianos and about one mile from the beach, Los Claveles offers the perfect setting for a romantic getaway for two or a family vacation. The resort offers a heated swimming pool, overlooked by the poolside bar and restaurant, as well as a childrens pool. Enjoy tennis, live entertainment, and the resorts close proximity to shopping, restaurants, and water sports. Los Cristianos is within walking distance, and Playa de las Americas is only a short ride away. For your convenience, the resort has a small supermarket on-site.</p>

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WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

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Ona Los Claveles

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