Name: Occidental Cala Vinas
Address: Cala Vinas, Majorca, Balearic Islands
Rating: 4.3

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Occidental Cala Vinas

24-hour reception

Air conditioning in public areas

Bicycle hire service

Car hire

Car park

Check-in hour

Check-out hour

Concierge

Electric vehicle charging station

Garden

Hotel safe

Launderette

Laundry service

Lift access

Luggage room

Medical service

Multilingual staff

Room service

Shop

Sun terrace

Terrace

Wi-fi

Hotel Facilities

Aerobics

Billiards

Canoeing

Cycling / mountain biking

Diving

Fitness

Mini golf

Sailing

Table tennis

Tennis

Windsurfing

Sports

Barcelo - We care about you

Healthy & Safety (COVID)

Business centre

Conference room

Meeting room

Business

Children playground

Entertainment programme for adults

Game room

Indoor freshwater pool

Outdoor freshwater pool

Parasols

Sun loungers

Entertainment

Cot on demand

Disability-friendly bathroom

Extra beds on demand

Internet access

Number of bedrooms

Room size (sqm)

Smoking rooms

Room Facilities

Hot tub

Massage

Sauna

Spa centre

Spa treatments

Turkish bath (hamam)

Wellness & Spa

Non-smoking establishment

Things To Keep In Mind

This is an unbeatable hotel, we are happy that we chose you! Beautiful room with a sea view, wonderful staff - the rooms are clean and well-groomed, the food in the restaurant is delicious, varied, very high quality and fresh. The greatest love is your brownie - a piece of art, a big thank you to the confectioners and all the chefs! Wonderful entertainment and activities, the evening show of Tanzanian artists is wow! Special thanks to Carlos for the wonderful mood and friendly attitude and jokes! Pleasantly surprised by the compliment on my birthday and sincerely thank you for the help of the administrator and the ladies from the reception! Your hotel made our vacation and my birthday especially warm and memorable - this is the best hotel, cuisine, place with access to the sea and staff for us! We wish you to prosper and make the world around happy and further!

Today is my last day at this hotel and I have mixed feelings. The hotel really has something to work on and it would be good if they did it. because previous reviews have repeatedly written about it.

Service:
When we checked in, no one showed us to our room or helped us with our suitcases. Even after asking. This definitely does not correspond to the 4* level. You can be tired after the road and wander for a long time, because all the rooms are like a maze. We noticed that we had a late check-out and we wanted to do a "late checkout". We said this when checking in, during our stay and the day before. On the day we needed it, we were refused. They offered to leave our luggage in the room with other luggage. It is unknown who will be responsible for our luggage. The guy at the reception "Ruben" did not offer any solution to the problem. This is the first time we have encountered such a lack of service. Even in 3* hotels it was more pleasant. On the other hand, the staff in the restaurant is very pleasant and polite. The waiter Sergio won our hearts. Although it is clear that this is not enough for such a large number of guests. You should think about increasing the staff or reducing the number of guests.

Food: Everything here was delicious and varied, 4*

Location: There are bus stations nearby if necessary, convenient taxi stops and you can quickly get to Palma.

Beach: Beautiful sea and bay. They need to work on someone cleaning the coastline better in windy weather, just this)

Rooms: Standard rooms, nothing special. Maybe it is a little short of the 4* level, but we came not to stay in the room.

Rooms are clean but old and tired, there is a strong smell of drains throughout the place.

Almost all of the outside pool and sun lounger space is in the shade for most of the day  It's bizarre how they have designed the hotel.

Food was Luke warm, we didn't have a clue what we were eating as nothing was labelled.  I have a nut allergy and most of the salads were sprinkled with almonds or walnuts

All inclusive drinks were ok, but you had to pay for most of the cocktails.  The staff were friendly and worked hard.

The entertainment staff were brilliant, they worked very hard to keep the guests happy.  We enjoyed the evening entertainment they put on .  It's the only reason I gave the place 2 stars.

There was a young lady on reception with long, straight, dark hair, who was the rudest person I have ever encountered in a hotel.  I went to collect an iron I had ordered and paid for earlier in the day, she told me they didn't have irons, I said yes you do I saw one earlier.  She then said 'I don't care, you are not getting an iron' i was flabbergasted, I just stood there, then I saw the gentleman who I ordered the iron from and he went and got it for me.  All the while she was scowling at me, it was an embarrassing and frustrating experience.

I  want to write this review so that all the people who read it know that this is a magical place! Every day we felt the great care of every employee at all times! We have no complaints! The maids made sure that we didn't miss anything every day, the waiters made sure that the tables were quickly cleaned and that we were seated immediately when we entered the restaurant. The food is excellent and varied! The animators, these girls and boys with huge energy! Thank you, thank you to everyone ❤️❤️❤️ There are three supermarkets nearby for water or anything you need.. The nearest town of Magaluf is a 20-minute walk away, the walk is wonderful. We went there twice! Don't think twice, choose this hotel to see the fabulous beauty!

Wonderful hotel for the price and quality. The rooms are not the newest, but always clean and spacious. The food is very tasty, varied, and always fresh. The sea is beautiful, and most importantly, the staff are incredibly kind and friendly – waiters, animators, bar staff – always smiling and pleasant, even though we understand how difficult it can be with so many guests :)

My friend and I had a wonderful time and we don’t have a single complaint :)
Thank you!
Alina & Snizhana

We came here for a girls trip away, and the hotel did not disappoint! We went all inclusive, and it was deffo worth it. The food was great, location and facilities were great and staff incredible. Massive shout out to the animation team - DJ Santana, Cappuccino, Cico and the wider team, they made our stay great fun. Plenty of games, activities and evening entertainment. Only draw back for the 3 of us was how cold the pools were, and the lack of parasols. There was plenty else to do though, and the beach was seconds away and lovely. Despite the small drawbacks we had the best time and would recommend to all. Thank you x

Very nice rooms, excellent animatours (sending the best greetings to Carlos, Ciccio, Nadir and Cappucino) carrying for the guests and offering a variety of games with a great sense of homour.
Every evening great animations for kids and adults.
Excellent food prepared from fresh ingredients with a lot of engagemnt and care (I talked to the restaurant manager, who was all the time looking very carefully  after the quality of food and service).
Thank you for your great service and a very good job!

Absolutely wonderful. Been here twice and it's just such a wonderful hotel.
Set away from the town, but only a 25min walk if you wanted to, it's quiet and right on the water. You can go down to the little beach or walk from the pool down the rocks and jump straight in.

The staff are wonderful and fun and helpful.
The food is great and varied, every day different stuff available.
Entertainment every night, and varied.

I would go back again and again and again.

<h2>Occidental Cala Viñas in Mallorca</h2>
Occidental Cala Viñas, situated in south-west Mallorca, is a luxurious retreat located just 50 metres from the sea and 1 km south of Magaluf.

<h2>Relaxation and Wellness</h2>
The hotel boasts a comprehensive spa offering treatments such as massages and a salt water circuit at an additional cost. Guests can also enjoy the Turkish bath and sauna facilities.

<h2>Family-Friendly Facilities</h2>
Families will appreciate the varied entertainment programme catering to both children and adults. The children’s pool features a climbing frame and slide for added fun.

<h2>Dining Options</h2>
Ses Voltes, the hotel’s buffet restaurant, serves up delectable dishes with live cooking demonstrations. For lighter fare and refreshments, guests can visit the poolside bar.

<h2>Comfortable Accommodation</h2>
All rooms are air-conditioned and equipped with a private bathroom, hairdryer, telephone, and work desk. Free Wi-Fi is accessible in the lobby area.

<h2>Convenient Location</h2>
Palma Airport is conveniently located 20 km away, and Poniente Golf Club is just 1 km from the hotel. Occidental Cala Viñas operates seasonally from May to October.


Air conditioning in Restaurant

American Express

Beach

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About this hotel

Occidental Cala Viñas in Mallorca

Relaxation and Wellness

Family-Friendly Facilities

Dining Options

Comfortable Accommodation

Convenient Location

Top Amenities