Name: Neptuno Costa Adeje
Address: Costa Adeje, Tenerife, Canary Islands
Rating: 3.9

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Neptuno Costa Adeje

24-hour reception

Bicycle hire service

Car hire

Car park

Check-in hour

Check-out hour

Clothes dryer

Concierge

Electric kettle

Garden

Hotel safe

Launderette

Laundry service

Luggage room

Medical service

Multilingual staff

Smoke detector

Sun terrace

Terrace

Toaster

Wi-fi

Hotel Facilities

Balcony

Bathroom

Cot on demand

Direct dial telephone

Disability-friendly bathroom

Extra beds on demand

Hairdryer

Internet access

Kitchen

Living room

Microwave

Number of bedrooms

Room size (sqm)

Safe

Smoking rooms

Tea and coffee making facilities

Room Facilities

Billiards

Fitness

Sports

Massage

Wellness & Spa

Other Protocol

Healthy & Safety (COVID)

Outdoor freshwater pool

Outdoor heated pool

Parasols

Sun loungers

TV lounge

Entertainment

We arrived here on the 8th Dec 2025. We were disappointed because of the steps to our apartment but the lifeguard stepped in and carried the 2 cases to the 2th floor. But once we entered the apartment number 35 everything was as advised a spacious superior apartment. The views are great. We are a couple of young 80 years so the steps around the apartment are a bit of a challenge but worth it. The walk down to the bars and restaurants takes us 20 to 30 mins and a little longer back up the hill. Lol. The staff are really happy to help.  Over all we are really happy with our choice. From 2 Welsh oldies

Had my first solo holiday and so glad I choose Neptuno for that experience. All staff were so nice and so helpful. It was such a lovely few days it’s a very chilled atmosphere I found pool bar to be reasonably priced. It’s €32 in taxi to and from airport. It is a good bit uphill location isn’t great but I walked everywhere and found it ok. Taxis are available. I will definitely return

We didn’t have high expectations due to 3stars but we were positively surprised! The room 116 was freshly decorated and the view was the best part of the apartment, we spent most of our time on the balcony. Btw best price and best room is given if you book directly via their website. You get sun from morning till sunset so the direction of the hotel/balcony is perfect with a view of Costa Adeje. It is up the hill but its not a long walk up, only about 20 mins from the promenade and the steep hill is only for the last 5 mins of the walk. There is a an electric scooter parking nearby so we also used that to come up the hill. Supermercado supermarket close to the apartment. For a couple in 30s like us, it was perfect for quick December gate away. One thing to note is that they don’t do beach/pool towel hire so you got to bring your own.

Stayed here on a number of occasions over the years, yes it is a steep hill but unless you have restricted mobility then its fine, also a bus route at the end of the road and taxi's are readily available.
Rooms and the complex may not be of a modern standard however everything is always kept clean and well maintained. Two pool area's and a bar next to the main pool.
All the staff are excellent, very friendly and helpful.

We have used the Neptuno for at least  13 years and we have had some great holidays. This year we stayed for all of November and we were consistently disappointed with the room cleaning (almost non done at times and a spray round the room to make it smell as if it had  been cleaned). the walkways and pool area were dirty for all of our stay, we have not had any problem like this on previous stays. The pool bar has the same limited menu that it had 13  years ago and it cannot cope at busy times, it needs a serious rethink. Sadly I do not think that we will return.

January 2026
It's mostly acceptable here. The San Miguel is €3 per pint so pretty good. The food at the pool bar is also acceptable, and the pricing is reasonable. The pool bar staff are brilliant.
There's plenty of places to eat and drink nearby and the hill isn't so bad really.
Costa Adeje is a fabulous resort with plenty of choices of excursions, activities and night entertainment.
The cleaners are all friendly.
The pools are fine, although the main pool is a bit chilly. The smaller adult only heated pool area is a great option. You can always get a sunbed.
Pool table and darts at the main pool area then a nice chilled inside area with another pool table and table tennis.
Launderette, and a gym.
The rooms are pretty good, but need an oven, or an air fryer. We're getting by with chicken steaks, pork steaks, sausages, bacon etc. Then omlettes, scrambled egg, ham, cereal, cheese, toast etc. So it's ok, but more than a week would get challenging if you're not eating out.
No A/C is not great as it gets warm and stuffy at night. Fans should be free really as you need the airflow, especially in the middle bedroom, maybe a deposit in case they are irresponsibly damaged.
Overrall it's ok. I'd probably come back here, but not in the Summer, it'd be seriously uncomfortable at night.
Three stars is about right. There's nothing really to complain about as you're paying for a three star holiday.
Update: This is because whoever is responsible for running this place obviously hasn't got much of a clue how to keep their customers happy. The bar is closed tonight. Saturday night!! The reason: someone is ill. Unacceptable. The lady and gentleman that have been running for pool bar have been here for 7 days. No rest. And they do a marvelous job, on their own, of keeping everyone in food and drink with a smile. It must be hard work. Why on Earth isn't there cover 🤷🏼‍♂️

Property Location With a stay at Neptuno Costadeje in Adeje (Costa Adeje), youll be a 4-minute drive from Aqualand Costa Adeje and 6 minutes from Fanabe Beach. This aparthotel is 1.8 mi (2.9 km) from Siam Park and 4 mi (6.5 km) from Golf Costa Adeje. Rooms

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WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

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Neptuno Costa Adeje

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