Name: Monte Carlo Sharm Resort & SPA
Address: Hadaba, Sharm El Sheikh, Egypt
Rating: 4.5

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Egypt

Sharm El Sheikh

Monte Carlo Sharm Resort & SPA

24-hour reception

24-hour security

Air conditioning in public areas

Airport Shuttle

BBQ facilities

Bellboy service

Bicycle storage

Car park

Check-in hour

Check-out hour

Clothes dryer

Concierge

Currency exchange facilities

Dining area

Garage

Garden

Grill/BBQ

Hotel safe

Late Check-out

Laundry service

Library

Luggage room

Medical service

Multilingual staff

Newspapers

Private beach area

Room service

Shop

Smoke detector

Sun terrace

Terrace

Wi-fi

Hotel Facilities

Bathroom

Bathtub

Cot on demand

Direct dial telephone

Disability-friendly bathroom

Extra beds on demand

Hairdryer

Individually adjustable air conditioning

Individually adjustable heating

Internet access

Ironing set

Minibar

Number of bedrooms

Safe

Shower

Smoking rooms

Tea and coffee making facilities

Room Facilities

Billiards

Fitness

Sports

Business centre

Conference room

Meeting room

Business

Egypt - Life, Prosperity, Health

Healthy & Safety (COVID)

Hairdressing salon

Hot tub

Massage

Sauna

Spa treatments

Steam bath

Wellness & Spa

Minimum check-in age

Non-smoking establishment

Things To Keep In Mind

Outdoor freshwater pool

Parasols

Sun loungers

Theatre / auditorium

TV lounge

Entertainment

Location:
Excellent. You can go snorkeling in the reef 10 times a day, it's just there. We left the resort only once for a boat trip, it's super easy to get around.

Regarding snokeling, I was a bit bummed to find out they feed the fish from the bridge. It creates a weird atmosphere under water. One day we went to another beach which is a bit more pro, where there's also diving. That was truly mind-blowing.

Food:
Just horrible. Sadly. The worst I've seen. There are some restaurants to pick from which makes the evenings a bit easier, but for breakfast and lunch, there's not even nice fruit. We could tip our way to some fresh mango sometimes, but the buffet is really, really bad.

Service:
The staff is supernice, but again - the food - I don't know what's going on there.

The Noise:
So bad. Ridiculously loud music at the pool area, and banging in the evening from 22 and onwards. Makes no sense. It's SO loud. Staff were nice, but couldn't understand why we would possible want peace and calm on our vacation.

Rooms:
As expected. They're fine, but nothing special.

Overall:
We wouldn't go here again. The location was great, people were nice, but the food ruins it. There's just nothing to look forward to. We would go to Sharm El-Sheikh again, but would be very dilligent about the food standard.

Terrific staff stunning grouds decorated for Christmas and really subtle in the indoor areas with gentle Christmas tunes played in the restaurants and lobby
The staff can't do enough for the guest so polite and accommodating
This is our 2nd visit having previously been here in the summer of 2023 when it was 50 degrees but even in extreme conditions everything was faultless the winter temperature in the high 20s allowing us to enjoy the walking areas and the terraced zones especially at night when no lower than 20 degrees
Would highly recommend many return visits the staff faces change but the impeccable service is maintained as is the upkeep of the entire hotel and outside areas

Disappointed with the hotel – poor service and food

The hotel looks nice, with lots of greenery and fairly modern rooms. However, the service completely ruins the experience.
The food is terrible, always the same, and there’s almost no fruit selection. Many bartenders are rude and behave as if you owe them. The reception is unhelpful — they laugh in your face instead of solving problems.
Every second staff member tries to trick you in some way. Sadly, the attitude of the staff and the low-quality food make this hotel not worth recommending.

We stayed here 2 years ago but only just come up for my review on maps. It was an amazing hotel with great staff. Not been since but I would have recommended it at the time.

The hotel clearly used to be a 5 star resort when it was new, but since it's inception in 2000 the few "upgrades" the rooms and resort itself had just doesn't compare to todays 5 stars.

1. Some of the staff speaks english, but most don't or very little to the point where I wasn't sure if they didn't understand me or were just being rude.

2. Bar/drink staff doesn't know how to make any coctails or drinks, when asked for coke & rum was given 220ml of rum and 30ml of coke. No ice.
Gin & tonic is apparently vodka & 7up.

3. Decepting customers with "Ultra" all inclusive and "Royal" all inclusive, theres nothing special about ultra its standart all inclusive.

Keep in mind all positives and negatives may be room specific.

The service in the lobby is terrible. The travel agency provided quite different conditions than it currently was. Zero respect for the customer in the lobby. The service of hotel rooms and restaurants is very good.

Lovely hotel with amazing service! Especially from Ahmed and Ayman at the waves bar. The animation team were great and kept us busy throughout the day. Huge selection of food and drink and a beautiful beach. We would definitely visit again!

Air conditioning in Restaurant

American Express

Banquet hall

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WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

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WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

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Monte Carlo Sharm Resort & SPA

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