Name: Mix Smart
Address: El Arenal, Majorca, Balearic Islands
Price range: Check our website. Price Match Promise!
Rating: 3.5

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Mix Smart

220V power supply

Balcony

Bathroom

Central heating

Centrally regulated air conditioning

Cot on demand

Disability-friendly bathroom

Extra beds on demand

Internet access

Living room

Make-up mirror

Minibar

Number of bedrooms

Room size (sqm)

Safe

Satellite TV

Shower

Smoke detector

Smoking rooms

Tea and coffee making facilities

Wi-fi

Room Facilities

24-hour reception

24-hour security

Air conditioning in public areas

Airport Shuttle

Bicycle hire service

Car hire

Car park

Check-in hour

Check-out hour

Hotel safe

Late Check-out

Lift access

Luggage room

Medical service

Multilingual staff

Terrace

Transfer service

Hotel Facilities

Identification card at arrival

Non-smoking establishment

Things To Keep In Mind

​I recently stayed at this hotel for a single night. The room was well-equipped and functional, with a surprisingly large balcony that was a huge advantage. I particularly appreciated the high-quality shower system—it was a definite standout feature. The room itself was bright and inviting. The beds were soft and quite comfortable, which my friends loved, although they were a bit too soft for my liking.
​One significant issue was the noise level. The room was quite loud, and I could easily hear sounds from the street below as well as from people walking in the corridors, which was a bit disruptive.
​On a positive note, the location is perfect. Everything you would want to see is just a short walk away. Just a heads-up for future guests, finding parking could be a bit of a challenge in the area. While I didn't try the breakfast, there are many excellent cafes and restaurants nearby to grab a meal

Absolutely vile – avoid at all costs.
This was hands-down the filthiest hotel I’ve ever encountered. I didn’t know it was even possible for a place to be this disgusting.

From the moment we checked in, things were off — sketchy reception, zero professionalism, and then we were handed keys to a room that looked like it hadn’t been cleaned in weeks. Stained sheets, hair on the bed, dirt all over the floor, random trash on the patio, and a toilet that looked like someone had just used it.

We complained and were moved — only to walk into another visibly dirty room. Same story: filthy floors, grimy shower, disgusting toilet, stained bedding, and a filthy patio. No exaggeration.

The reception lied to our faces, saying a manager would be available in the morning. Surprise: “It’s Sunday, no manager today.” Total joke.

Breakfast? A health hazard. The “clean” cutlery looked used. The same woman running the kitchen was also the only cleaner for the entire hotel — and she had the audacity to bang on our door for cleaning. Obnoxious and rude.

Oh, and the noise. We could hear every word from rooms down the hall at 3 AM. Zero soundproofing.

We ended up ditching this dump and booking another hotel. No regrets. Even the other guests were filthy — which honestly says it all.

Do yourself a favour. Don’t even think about booking this place.

I stayed at Mix Smart Hotel for a short visit, and while I appreciated the convenient location and the affordable price, there were a few things that made the experience less comfortable than I’d hoped.
The room was very basic, which I expected, but the bed sheets had a few stains that made me a bit uneasy. I’m sure they had been washed, but a fresher appearance would have helped me feel more at ease.
The hotel can be quite noisy — I could hear guests in the hallway and upstairs during the night, which made it hard to get proper rest. I understand that it’s a lively area, but some soundproofing would make a big difference.
I also wasn’t given any information about breakfast. I wasn’t sure if it was included or where to go, so I ended up skipping it entirely. A small welcome note or a word at check-in would’ve been helpful.
The staff were polite, just not very present or warm. I imagine they’re managing a lot, but even a little more communication would have made things feel more welcoming.
All in all, it’s a decent option if you’re just looking for a place to sleep and don’t mind a very minimalist setup. With a few small improvements in cleanliness, noise, and guest information, the experience could be much better.

STAY AWAY AT ALL COSTS. I am leaving this review to warn others not to book this hotel. I would give this hotel zero stars if I could.

This was the most disgusting, filthy, unprofessional hotel I have ever stayed at in my entire life of travelling. My fiance and I paid for a 3 night stay at Hotel Mix Smart, but we left after the first night due to the filthiness of this hotel (knowing we would not even get our money back - that’s how bad this place was). There was a fly in the room, the bed sheets were stained (one stain seemed like blood) and smelled like body odour, the floor had dirty items all over, the shower was disgusting and there was only one bottle of soap with nothing else, the walls were disgusting and this place gave me an insane amount of anxiety such that I could not sleep through the entire night. Please, if you are visiting Mallorca, there are much better other places to visit - we rebooked at Hotel Can Cirera, and it was such a more pleasant experience.

We even tried asking the owners for some credit / refund as we had lost out on a lot of money, but the owners of Hotel Mix Smart said no.

I will never visit Hotel Mix Smart ever again, and I highly suggest anyone to stay away. There were more issues we had experienced, but it’s too much to type.

Please stay away!

We stayed at Mix Smart Hotel in Mallorca for a weekend getaway, and overall, it was a great experience for travelers looking for something clean, convenient, and affordable near the beach.

What We Loved:

🏖️ Location: Just a short walk from the beach and close to several bars, shops, and bus stops. Perfect for exploring or relaxing by the sea.
🧼 Clean & Modern: The rooms were minimalist and modern—nothing fancy, but very clean and well-kept. Air conditioning worked great.
🛏️ Comfortable Beds: We slept well both nights—but noise issues were occurred due to young tourists staying at nearby hotels.
💁‍♀️ Friendly Staff: Check-in was quick and smooth, even though we arrived late. Staff were helpful when we had questions about buses and local tips.

General description: Approx. 700 m from a beach is situated the beach hotel Mix Smart. Shopping facilities are located approx.11 km from the hotel. Entertainment facilities such as a cinema are approx. 11 km away. The following attractions can be reached from the hotel: Mega Park (approx. 2,8 km away), Aquapark (approx. 700 m away) and Zoo (approx. 26 km away). For mobility there is a bus stop (approx. 50 m away). The airport (PMI) is approx. 7 km away. Amenities: The 3-star hotel has 30 rooms, and spread over one main building and one adjoining building. It offers its guests a 24h reception (check-in from 14:00, check-out until 12:00). After an eventful day, you can relax in the evening at the hotel bar. Medical service is available for a fee. Sport and Leisure: A golf course is located approx. 7,5 km from the hotel. Additional information: Languages spoken: English, German and Spanish. Accepted methods of payment: American Express, Euro / MasterCard and Visa.

Air conditioning in Restaurant

Airport

American Express

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WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

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WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

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Mix Smart

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