Facilities include a lobby with a reception open 24 hours on 24, a safe and an air-conditioned breakfast. Beside the hotel is a casino. In the hotel guests there is also room service (during summer), parking and a public garage (surcharge). Works on the balconies was due for completion in March, this is over running and will now be completed in early May 2012.
At the heart of the city, located in the Casino Ruhl building on the famous Promenade of the English.
The hotel was completely renovated and offers 122 rooms with every comfort and service: bathrooms, minibar, telephone with modem plug, safe box, television with national and international channels, automatic alarm clock with integrated radio.