Name: Malia Bay Beach Hotel & Bungalows
Address: Malia, Crete, Greece
Rating: 4

24-hour reception

Airport Shuttle

Car hire

Car park

Check-in hour

Check-out hour

Clothes dryer

Currency exchange facilities

Electric kettle

Garden

Late Check-out

Laundry service

Local and international calls

Multilingual staff

Private beach area

Smoke detector

Sun terrace

Towels and bed linen

Transfer service

Wi-fi

Hotel Facilities

Basketball

Beach volleyball

Billiards

Darts

Fitness

Tennis

Sports

Children playground

Parasols

Sun loungers

Entertainment

Greece - Health First

Healthy & Safety (COVID)

Massage

Wellness & Spa

LGTBIQ friendly

Non-smoking establishment

Things To Keep In Mind

Meeting room

Printer

Business

In general, everything was very good, a quiet location and a nice hotel. The staff were very kind and helpful. Its a perfect place for adults, younger people looking for activities should probably skip it, as there are many older guests (mostly from Germany).

The food was generally good, but after 4–5 days about 30% of the dishes started to repeat. Ready-made salads were almost always not very good, but there was always a choice of fresh vegetables and fruits, so you may do you own salad :) If you love sweets, note that almost all cakes are made from same ingredients, but anyway it's tasty.

Our room had a great view. We were lucky to get it. The bed was good and cozy, and the room was clean.

The only "problems" we faced were:
1)You can get water only near the pool bar.
2)You may not get a beach towel because they run out. We were lucky to get one the next day, but this was in October, so it’s hard to imagine what happens during high season.

If we will get back to the Crete again, we definitely check that place again.

We stayed at this hotel in the penultimate week of the season so had the benefit of great weather at a quieter time. The hotel is located a good 30/45 min walk from the main hustle and bustle of Malia with very little nearby (although a nearby restaurant by the port and Eva Taverna are worth venturing out to, both only 10/15 min walk).

The hotel itself is very clean, with good size pools and plenty of sunbeds (with a strict "no reserving sunbeds" policy). It's perfectly located next to the beach which again, was very quiet at this time of year. Be prepared to pay extra for sunbeds on the beach, although we didn't bother - the sand was perfectly comfortable.

If there's any room for improvement, I'd suggest that the hotel invest in some decent, brand name soft drinks - the cola on offer, for instance, wasn't great.

However, it's by far the staff that make this hotel standout from other holidays. Special call-outs to George, Kalimera and Stella on the front desk with their welcoming smiles (and thanks to Stella for the late checkout), to Karim and Hassan in the restaurant who we very much enjoyed chats with every mealtime ("Shukran!"), to George the live-grill chef who was always so friendly (and a great singer), despite having been working long hours, and the effervescent, vibrant Hope in the main bar who went beyond being a bartender - she brought the bar alive and made us feel like we were part of a private party (thanks for all the coffee liqueurs and cocktails, Hope!). We were sorry to say goodbye to everyone....

This hotel is ideal for a quiet break away from it all.

⭐⭐⭐⭐⭐
We had an amazing stay at Malia Bay Hotel! From the very first moment, the staff made us feel so welcome 😊. At check-in, we were pleasantly surprised with a free upgrade from a standard room to a bigger, more modern, and beautifully designed one – what a wonderful start to our holiday! 🏖️✨

The reception team was incredibly kind, professional, and always ready to help with a smile. The restaurant staff also deserve a big compliment – so friendly, attentive, and they really created a warm atmosphere every single day 🍴❤️.

The food was delicious with plenty of variety, fresh ingredients, and something for everyone. We truly enjoyed every meal 😋.

Overall, this hotel exceeded our expectations in every way. Fantastic service, lovely people, and great food – we couldn’t have asked for more. Highly recommended and we would definitely love to come back! 🌞💙

I recently stayed at Malia Bay Beach Hotel in Crete with an all-inclusive package. The location is good, and the variety of food was nice since there was something different every day. The head chef seemed to do his best, and you could sometimes get freshly prepared dishes if you arrived later.

However, several aspects did not meet my expectations for a hotel advertised as 4 stars. After 11 PM, even water had to be paid for, which I find very disappointing for an all-inclusive stay. Drinks were charged around 5€ after that time, which seemed excessive.

The food itself was often displayed in advance, so if you didn’t come early, it was usually cold. While the meals were varied, the taste did not compare to what you can find in local restaurants.

Housekeeping is a real downside—towel changes and toilet paper refills were poor. After four days we only received two out of three fresh towels, which is unacceptable in my opinion. The room also looked rushed in construction, paint over wood, mold in the bathroom, and overall not what you would expect from a proper 4-star hotel.

Overall, I would personally rate this hotel around 2.5 stars, not 4. The staff were friendly and even asked guests to write positive reviews, but the reality is mixed. While the variety of dishes and the effort of the chef were positives, the service, room quality, and “all-inclusive” conditions left much to be desired.

Hotel staff are amazing, food good service excellent.  The only things I would question is having one person behind the main bar and some times no glasses ( disposable plastic cups) error no and a two drink limit ( Not good if your a family of 4 , join the queue again !! Bar staff and restaurant staff are amazing and work their backsides off to please,entertainment of some sorts nearly everynight , everywhere spotless , great beach ( shame you have to pay extra for beds) but its worth it. Pool bar great and unlimited snacks of good quality,  if your expecting softdrinks or mixers to taste anywhere close.forget it, I think a few extra pennies providing reasonable cola ,sprite etc the hotel should invest apart from that a great place to stay and well worth the money

Malia Bay Hotel is a charming collection of rooms and bungalows located on the northern coast of Crete, in Potamos the quiet eastern suburb of Malia. With a golden sandy beach at its doorstep, the all-inclusive hotel is beautifully built just meters away from the well-known Minoan summer palace. Despite its family-oriented nature, it is ideal for those who seek to relax and unwind, as its position allows guests to enjoy the tranquility of the hotel and its surroundings. The blooming gardens of Malia Bay Hotel and the shimmering deep-blue of the sea, guarantees satisfaction even to the most demanding guests.

Malia Bay Beach Hotel & Bungalows

WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

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WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

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Malia Bay Beach Hotel & Bungalows

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