Js Palma Stay

This hotel has good entertainment after dinner in the lounge -bar area.Good service, friendly restaurant staff, and our room cleaner is a sweetheart. She's on the first floor above the spa, gym, and swimming area. Her name is Liliana. She's a wonderful person.Also at the reception hall for checking in or out they are all great. Very helpful and patient.Only 1 day before departure we discovered the jacuzzi LOL above the main entrance with a beautiful view of the sea.A minor drawback was the breakfast mini 🥐 with powdered sugar. And the same baguettes every day; more variety would have been nice. I quickly got tired of it. Maybe I missed my 7-grain breakfast oat milk with blueberries, raspberries, and banana? No fresh coffee or fresh juice; everything came from the vending machine, but from 10:00 a.m., I could drink ground coffee with frothed oat milk at the bar. I could also get oat milk with breakfast in the restaurant, which was great.The rest was great.ner the beach boulevard souvenirshop, bars food etc.

We had a fantastic time here. We came for our 20th wedding anniversary. We were presented vouchers for a glass of champagne each on arrival 🥂. We were also able to book in for massages in the spa in advance so we were able to have a relaxing massage then day we arrived. The pool is clean and well maintained throughout the day. They have a robot clean it most evenings also which is probably more entertaining than it should be 😂. The pool bar is nice, it can get busy so it's usually quicker just to pop to the bar and ask for glasses to take poolside 🍹 The prices for drinks is very reasonable when you look at the bars situated around the hotel area. We were half-board and were very surprised at the amount of variety of options available for breakfast and evening meal. We never had a bad meal. The staff are very friendly, whether they are on reception, the bar, maids or lifeguard they all seemed happy to be there and answer any questions. The live entertainment was good, they also show sporting events on the big screen. The location is fantastic, the beach is. 5 minutes walk, lots of local shops, bars and restaurants if you do fancy eating/drinking away from the hotel. Local buses will get you most places and the main stop into Palma is only a 5 minute walk. The room we had was a little small but had most things we needed. Would have been nice to have had coffee making facilities in the room (even if it had a small fee for top ups). Hopefully we will visit again one day as we had a great time.

The staff is very helpful and courteous. However, the facilities could use some improvements, as there are nails protruding from storage areas and soap dispensers that are either broken or not properly secured, often ending up on the floor in the showers. The buffet is well presented and offers good value for money. Evening entertainment, on the other hand, tends to be inconsistent and hit or miss. A bit of "penny pinching" as they charge daily for the use of the in-room safe. A bit difficult to understand with the high theft rate of the area.