Name: Hotel Palma Bellver Affiliated by Melia
Address: Palma City, Majorca, Balearic Islands
Rating: 4

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Hotel Palma Bellver Affiliated by Melia

24-hour reception

Air conditioning in public areas

Bicycle hire service

Bicycle storage

Car hire

Car park

Check-in hour

Check-out hour

Clothes dryer

Concierge

Currency exchange facilities

Hotel safe

Key Collection

Laundry service

Lift access

Luggage room

Medical service

Mobile phone coverage

Multilingual staff

Newspapers

Room service

Terrace

Wi-fi

Wired Internet

Hotel Facilities

Business centre

Conference room

Meeting room

Business

Earth Check

Green Programmes - Worldwide

Fitness

Golf practice facility

Sports

Solarium

Wellness & Spa

Identification card at arrival

Non-smoking establishment

Things To Keep In Mind

Outdoor freshwater pool

Parasols

Sun loungers

TV lounge

Entertainment

Our stay was fantastic. We had a Premium Double Room with a sea-view terrace on10th stock, and everything was perfect — beautiful view, spotless room, and great amenities. We really enjoyed our visit and would definitely recommend this hotel.
The only small downside was that access to public transportation was a bit challenging, but that fantastic view covered it totally 😅🤩

I waited until the end of my trip to write this review to avoid giving a spontaneous or emotional reaction.

I’m not sure this hotel deserves a 4-star rating, and unfortunately, my experience wasn’t that great.
I’ve stayed in many different types of hotels, so I usually know what level of service to expect.

Before arriving, I sent a few emails to the hotel with some questions, but the responses were oddly written—both in tone and style—which didn’t give a professional impression.

When we arrived, the receptionist didn’t seem very welcoming, which is unusual for a hotel. We asked about the possibility of upgrading our room. As soon as she thought we might upgrade, her attitude changed and she suddenly became friendlier. But once we decided not to upgrade and simply asked about the conditions, her cold demeanor returned.

We had to wait until 15:00 to check in, and then she struggled quite a bit with my PayPal payment. Even though the payment was clearly completed—and I showed her proof from the PayPal app and also the hotel’s own confirmation—she insisted on seeing the original PayPal confirmation email, which I had already deleted. It took quite a while to resolve this unnecessarily.

On a positive note, the restaurant and its staff were polite, helpful, and the area was clean. Breakfast was decent, the bar near the pool was great and also the pool was clean.

Room service and cleaning were okay. They did change the sheets, but unfortunately, I noticed some stains on them. The bathroom occasionally had an unpleasant smell coming from the drain.

When we called for some room service like extra towels or iron, it took endlessly to answer I really can say I called 5 times until they answer so I could ask for iron.

Another disappointing moment: I went to reception to ask for disposable slippers. One staff member was about to assist me, but the same unfriendly receptionist from day one said something in Spanish, and suddenly the other woman told me that slippers aren’t provided for standard rooms. I was honestly shocked—I’ve stayed in 3-star hotels in the middle of nowhere that still provide slippers for all rooms. It wasn’t a luxury request, and the way it was handled left a bad impression.

Overall, I don’t think I would recommend this hotel based on my experience. The main reason I booked it was because I believed it was affiliated with the Melia hotel group, and I expected a certain level of quality. But now, I’m not so sure

Stayed here for one night a few weeks ago, and I do not recommend it to anyone. On the morning of my departure, about an hour before checkout time, the housekeeping staff let themselves into my room without knocking while I was in there. I told the housekeeper in Spanish to come back later, she got argumentative and upset, saying she did not have to wait. At checkout, I let the receptionist know what happened and she said a manager was unavailable but that they would give me a call as soon as they were available. I got no call or follow up from the hotel until I filled out their automatic survey, at which point Martina from hotel staff reached out via email saying that they "are reinforcing internal procedures to ensure that such situations are handled more discreetly and respectfully in the future", but with no real recompense.

The hotel is very nice and comfortable, with a luxurious entrance that makes a great first impression. The staff are extremely polite and helpful, and the view from the balcony is beautiful. However, there are a few downsides: the bathroom is outdated and needs renovation, the room lighting is quite dim, and the surrounding area doesn’t feel very safe. The pool itself is nice, but it’s always overcrowded, so it’s almost impossible to find a sunbed, and it often ends up not being well maintained.

We were very disappointed with our stay at this hotel. When we first entered the room, there was a very strong and unpleasant smell, like it was coming from the drains. When we informed the staff, they didn’t seem surprised, which made us feel like they already knew about the issue. The smell was actually coming from the air conditioner, and unfortunately, it was also present in the breakfast area. We requested a room change, and although they moved us after two days, the new room also had the same smell — just a bit less disturbing.

Another big disappointment was that the room we received looked nothing like the pictures on Booking. The photos online showed something much nicer, but in reality, we were given a completely different and less appealing room.

One of the main reasons we booked this hotel was because it offered parking. However, the parking gate/barrier was broken, and we were unable to access it despite trying twice. When we asked the reception, the staff could not give us clear instructions on how to use the parking, and eventually just told us that the bar was broken, without offering any solution or alternative. In the end, we had to find a public parking , which luckily was free.

Overall, this was not the experience we expected, and I would not recommend this hotel.

Been few times in this before 2020, and i loved this hotel. I returned this year to Palma and decided to stay on the same hotel. Honestly, it is still a good hotel but in need of repairs and in some.areas a proper refurbishment.
The bedroom is outdated, floorings on the 8th floor with a lot of visible wear and tear. Not sure if the other floors are the same. My bedroom, the bed was slightly noisy when moving. In overall it is a great hotel.

Firstly, this review would have got a 4-5* rating from me if it wasn't for one thing.....breakfast!
We stayed for two nights. Room was lovely with a huge comfortable bed, large terrace and amazing views! Pool area was nice and service was great....BUT.....Breakfast was nothing short of appalling as far as I'm concerned. For 18€ each. We're British and enjoy a cooked breakfast in the morning. The first morning it was scrambled or fried eggs which were cold and had been sat out. Cheap tinned hot dog Sausages that had been cut into quarters, cheap watery beans and some tomatoes. It was really bad for a 4* hotel. The second morning was even worse....cold pizza from the night before, Tinned peas and carrots!!! Tinned mushrooms, no Sausages at all this time, not even the cheap hot dog ones, then there was chopped courgettes & scrambled eggs. For me, day two was inedible. Awful in fact. If this hotel sorts it's breakfast out then I would come back but my advice, don't book breakfast. Everything else was great. Get room only and get breakfast elsewhere.

The emblematic, functional and modern Tryp Palma Bellver is located in the nerve centre of the city- the Palma esplanade - with panoramic views of the sports marina, Palma Bay and the marvellous Cathedral. Only 1 km from the commercial and historical city centre and 8 km from Son San Juan International Airport. Specially designed for business travellers, the hotel is located in one of the most important commercial and business districts of Majorca. The area is also well-known for its beauty and entertainment. Very close to the Auditorium of Palma and 1,5 kms distance from the Victoria Convention Center. The Tryp Palma Bellver enjoys a privileged location with easy access to all of the most important sighteeing spots of Palma and the island.&nbsp;

American Express

Beach

Breakfast buffet

Book a stay at the Hotel Palma Bellver Affiliated by Melia in Palma City. Explore the hotel location, key facilities, room types and more.

WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

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WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

Top Amenities

Hotel Palma Bellver Affiliated by Melia

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