Name: H10 Atlantic Sunset
Address: Playa Paraiso, Tenerife, Canary Islands
Rating: 4.7

24-hour reception

Air conditioning in public areas

Airport Shuttle

Bellboy service

Bicycle storage

Car park

Check-in hour

Check-out hour

Clothes dryer

Concierge

Currency exchange facilities

Dining area

Electric kettle

Electric vehicle charging station

Garage

Garden

Golf desk

Hotel safe

Late Check-out

Launderette

Laundry service

Lift access

Luggage room

Multilingual staff

Private pool

Room service

Terrace

Towels and bed linen

Wi-fi

Hotel Facilities

Beauty salon

Hairdressing salon

Massage

Sauna

Spa centre

Spa treatments

Steam bath

Turkish bath (hamam)

Wellness & Spa

Biosphere Certification - Responsible Tourism Institute (ITR)

Green Programmes - Worldwide

Children playground

Entertainment programme for adults

Entertainment programme for children

Indoor freshwater pool

Outdoor freshwater pool

Outdoor heated pool

Outdoor saltwater pool

Parasols

Sun loungers

WaterSlides

Entertainment

Conference room

Meeting room

Business

Fitness

Sports

H10 - Safety Program by H10

Healthy & Safety (COVID)

Identification card at arrival

LGTBIQ friendly

Minimum check-in age

Non-smoking establishment

Things To Keep In Mind

Smoking rooms

Room Facilities

Checkin was a lenghty process but the room, location, walking promenade and the View a la carte restaurant were excellent. Our room was in the building number 1 floor 4 and faced the Hard Rock hotel but the view was good. The rooms and public areas are modern and well maintained. The room was spacious and could easily fit 3 persons. The view and sunbeds at the infinity pool were excellent. The half board breakfast and dinner buffees were okay but not quite at a la carte level. We provided feedback during our stay and were lucky enough for Maare in guest experience to get us a table at the View restaurant which is limited to Privilege guests. The a la carte experience, service and food was way better than the buffee. Private parking underground was convenient but it's under buildings 2 and 3 so we had a bit of travel with suitcases from parking to building 1. If you prebook the private parking then it's better to leave your luggage in the car while you check in (small temporary parking area for checkin). Street public parking is limited. We would happily visit this hotel again when in Tenerife 👍

We had a wonderful stay at h10 Atlantic Hotel and were overall very satisfied with our experience.
The hotel itself is excellent. Our room was very spacious and comfortable, and everything was in good condition. The balcony was especially beautiful and one of our favorite parts of the stay. The green areas around were absolutely stunning.
The pool facilities were sufficient, and we really enjoyed spending time swimming and relaxing there. Dinner was very diverse, with plenty of options to suit different tastes there was truly something for everyone. The reception staff were also very helpful and welcoming.
As a family of adults traveling together, we had a great time overall. The only suggestion we would make is regarding the dining area. During our stay, there were many children at the hotel, and the running around and loud noise made the dining experience a bit stressful at times. It might be helpful to consider having a separate dining space or section for families with children.
Additionally, the pool water temperature was a bit on the cold side. We still swam and enjoyed the pool, but slightly warmer water would have made the experience even better.

Nice property in a good location. The rooms are spacious and well maintained, with a decent-sized balcony and ocean views on one side. There are multiple pools, with the infinity pool being my favourite.

We stayed during the last week of January, and the pools didn’t seem to be heated, which was a bit of a downside. The food quality was hit or miss—good on some days and not so great on others. As vegetarians, the options were somewhat limited. Free parking was a nice bonus.

Overall, I would recommend staying here.

This Hotel is absolutely stunning and we've came back for the past 4 years.  Food is delicious with amazing choices and as we don't tend to drink a lot  we go half board.
If you want to see the real Tenerife then see the lovely Genevieve to hire a car, and ask for recommendations of places to visit,  she's a wealth of knowledge.
The Spa and gym are great for burning off all the food you'll eat... or at least some of it.
The entertainment is fun and family friendly, dancers,  singers,  kids clubs and this time there was an adult only craft activity ran by a lovely woman from Letiz Glass Experience, where I was guided to make my own glass pendant...a lovely memory of my trip and certainly something I'd recommend taking part in.
The staff covering this Hotel are just exceptional, highly talented,  friendly,  so very kind and accommodating.
I'll be sad to go home but I will look forward to returning next year for a relaxing holiday.
Massive thank you for always making our holiday so special and memorable.  🙏🥰

This hotel doesn't live up to its 5-star rating. We had a rooftop suite – it was cold and uncomfortable. It was large, but of little use. The fold-out sofa where our child slept was creaky and uncomfortable, and the mattress was stained from previous use. The hotel staff was completely unfriendly and unwelcoming. The breakfast was meager, with few healthy options. Thawed berries and canned goods instead of fruit were a nightmare. I've never seen anything like this in a 5-star hotel. There's no good coffee on site. The pool bar doesn't sell food without a reservation, even though it was COMPLETELY empty when we visited. It's simply absurd. The bed in the room didn't have a full duvet cover, just sheets. It's incredibly inconvenient. There were three of us, but they only brought two cups for tea; apparently, this hotel doesn't count children as people. Late check-out costs an extra 30 euros per hour. The staff is rude, never helpful, and unwelcoming. The gym has old, creaky equipment, and everything is tired. Ultimately, the price/quality ratio is completely out of balance. We won't be going back. And I wouldn't recommend it to anyone.

The hotel was wonderful. They pool for the kids was perfect and the kids club staff was very engaged and accomidating for the children. Our kids loved going there. I HIGHLY recommend using the photographers on the property. We used them and the photos turned out great and were cheaper than hiring a photographer anywhere else. We were never hungry with the hours and the buffet offered many options. If you need a workout, the gym was better than any hotel gym I've been to. I plan to come back again!

Magical, there is not one thing I would change about this venue! We stayed for three days and were both wishing it was longer!

The staff couldn't be more helpful, we came all inclusive and it was fantastic. The food was all perfect, especially the Swordfish!  The drinks are all top brands, no scrimping on measures either!

We will be back for sure! There are 3 main buildings and we would choose the second one given the choice again. They vary in price and view etc!

What a magical break at this wonderful hotel!

We will be back.

Overall a pretty solid (low-ish) 5* resort that is good for families. The price point felt about right, but people should be aware this isn’t the fanciest of 5* resorts. We stayed in the privilege section of the resort, so this review refers to that experience - some bits are less relevant if you don’t pay for the privilege upgrade.

The good:
- The water park for the kids has 4 slides and is really fun. By mid afternoon the water was generally warm enough for young kids to also enjoy themselves, although I would suggest that a bit more heating in the family pools during peak season when there are huge numbers of young guests would be a wise investment.
- The food is overall pretty good. Buffet is good quality and has a nice selection and overall a very good quality/quantity balance. The coffee shop is very good. We also found the privilege restaurant to be very good. The Italian was okay. It was a shame we couldn’t get a reservation for the Japanese. It’s rather small and requires some efficiency to get the reservation in as soon as the system opens.
- The evening entertainment in the upstairs bar at 9pm was good and enjoyable for adults. The 9pm show in the theatre downstairs was always a bit odd… couldn’t really work out who the audience was. It felt like it was sort-of for the kids, but at 9pm it’s too late for the little ones, but then wasn’t really the quality or style I’d expect for an adults show.
- The rooms are very nice and recently renovated.

Could be improved
- Getting a taxi from the hotel was often just chaos. It was a busy time of year and despite reception saying taxis take “5 minutes” on one occasion I waited an hour (missed my tennis court reservation) and on another almost 30 minutes. The hotel perhaps couldn’t do much about the wait, but could do something about their communication and how they then manage the taxis arriving and who gets in them. On the surface there is a system of reserving them with room numbers but after waiting 20+ minutes people were just taking whichever taxi arrived and the system was chaotic - I witnessed an argument between two groups of frustrated guests. No sign of the door men anywhere and they just shrugged their shoulders when people complained.
- The arcade games room is an absolute scam. For 2 euros your child can get between 5 and 45 seconds of entertainment. I’ve been to many arcades and never had one that had such poor value for money. It’s embarrassing for the hotel to have a games room that rips customers off so much. The games need to be set up so that kids get some more time actually playing for their 2 euros.
- The kids club is a bit mixed - it’s a pleasant play area for kids (and good that you can accompany young kids), but the room really isn’t that big, and felt pretty crowded in the afternoon when the weather wasn’t great. Equally, they organised some fun activities in the family pool (we loved the inflatable!) and the mini discos were well visited each evening.
- The reservation system for dinner makes sense. For breakfast, a bit less so... But the most absurd part was having to "reserve" the snack bar at 2pm when we had already sat down (it was empty) but were told we "needed" a reservation. This is such a bonkers practice that is customer unfriendly and just not the kind of customer-service that I want at a 5* resort. It may feel like just a small ask ("just go to the QR code here and reserve") but it just felt so totally unnecessary and absurdly bureaucratic when we just wanted to eat something quickly with two hungry kids. Other guests also found this system silly.

The H10 Atlantic Sunset is located on a spit of land surrounded by the sea in Playa Paraíso, a very quiet area in southern Tenerife, directly facing the island of La Gomera and with spectacular views of the sunset all year round. It’s only 15 minutes by car from Costa Adeje, one of the best known tourist destinations on the island, with vast protected natural parks, beautiful beaches and rich marine life – includingone of the world’s most important colonies of whales and dolphins.Facing the sea in Playa Paraíso, the H10 Atlantic Sunset is a brand new five-star resort with a modern and bright interior design. It has spectacular rooms, large swimming pools, one of them with an exclusive water games area for children, a wide range of dining options, a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a full entertainment programme for the whole family. In addition, the resort has an exclusive area for guests 18 and over with specialized services and leisure activities.Complimentary Wi-Fi throughout the hotel 3 swimming pools (1heated saltwater infinity pool and 1 heated in the Privilege area)2 children's pools (one with an exclusive water games area for children)Privilege, Exclusive Rooms and ServicesDespacio Spa CentreGymHairdresser serviceDaisy Club and Blue Team2 meeting rooms24-hour room serviceThe H10 Atlantic Sunset has an exclusive area for guests aged 18 and over, the perfect place for those seeking a peaceful,exclusive environment for relaxing as a couple or having a good time with friends. It offers a wide range of services andleisure activities designed for adults.And for those travelling as a family, the resort has an exclusive water games area that the children will love. It also has theDaisy Club with an extensive entertainment programme for children.

Air conditioning in Restaurant

All inclusive

American Express

Banquet hall

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H10 Atlantic Sunset

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WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

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H10 Atlantic Sunset

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