Name: Grand Ring Hotel
Address: Beldibi, Antalya, Turkey
Price range: from £289 per person – Price Match Promise!
Rating: 4.5

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We stayed at the Grand Ring Hotel in Kemer, Antalya for a week as a family, and it honestly exceeded all our expectations. Everything about our stay was perfect — the hotel was spotlessly clean, the food was delicious and varied every day, and there was truly something for everyone at every meal.

The staff were all so friendly and helpful, always smiling and ready to assist. A special shoutout to Ali from the hotel market, who was wonderful — always offering great discounts and fair prices (even better than markets in Antalya!). The animation team, especially Mert, Engin, and the animation manager (whose name we unfortunately didn’t catch), made our stay even more enjoyable. They were so welcoming and full of energy, and the evening entertainment was top quality and different every night.

The hotel’s facilities were fantastic — three pools (two outdoor and one indoor), a lovely spa, a private beach area, and even a club for guests 16 and over. Whether you want to relax or stay active, there’s something for everyone here.

Holiday was totally great.
Resort is quite big (had big and small building), 2 outdoor pools, 1 indoor pool, private beach, spa center, gym.
Rooms are clean daily (fresh towels, shampoos, etc.)
Food: tons of. Some dishes the same all week some of it changed daily (grilled meat eg).
Sweets - looks great and teast really good.
Watermelons are so good - I ate a tons of

Staff were really friendly and communicative. They helped with all requests/queries.
Especially Baran and Sabina from reception desk were so nice and greedy to help.

I cannot complain about anything. That was amazing holiday time and staff made everything to make it comfortable.

5 stars from my end

BTW - I had a birthday and did not even mentioned about it. And Baran organized the room service (without even request). That was so sweet and unexpected.

We were a family of 4 and stayed for 8 nights. All in all it was good. Not WOW. But decent. Family room size was good. The bed was quite hard though but we got used to it after a couple of days. Buffet was decent but very repetitive. Mostly the same everyday. Wish there was more variety. I was really looking forward to exotic fruits or even just watermelons, however none in sight. Overall good, but was expecting more. Thank you Grand Ring Hotel.

We stayed at their *at the beach* building and having a blast. Lots of great food,  all inclusive drinks and really lovely beach. Not too busy at the begining of September. View is gorgeous and ppl very friendly. Lots of things to do (payed trips) and nice clean enviroment. 

⭐️⭐️ 2/5 — Not a Real 5-Star Experience

I stayed for two weeks with my family at the Grand Ring Hotel in Kemer, and unfortunately, it did not live up to our expectations.

The food was the biggest disappointment. Every day it was the same dishes, and most of it didn’t taste good. After a few days, I even had to take pills for my stomach. Definitely not what I would expect from a 5-star hotel. After the first week, they started reusing food from breakfast for lunch and dinner — just adding mayonnaise and calling it “local cuisine.”

Two days before the end of our stay, the management announced that the hotel would be closing soon — yet they had still sold us a two-week package. After that, everything went downhill: less food, less cleaning, limited ice cream hours, shorter bar times, and even the staff began eating in the same restaurant as the guests. I understand it was the end of the season, but we’ve stayed in Turkey at this time before, and other hotels still provided fresh, high-quality food until the very last day. Here, it was the opposite.

If the hotel knew it would be closing, why sell full-price stays for two weeks? The last week felt like we were just watching the place shut down. If I had known this, I would have chosen another hotel that respected us and our money.

The spa staff were another issue. They constantly pressured us to buy massages, sometimes very aggressively, making us feel uncomfortable. It even got to the point where I felt awkward asking for clean towels, because their response was, “You need massage, you need to pay.” That’s not hospitality — it’s harassment.

The restaurant staff were also unfriendly. They rarely smiled or said thank you, even when I tried to be polite. One waitress named Arabia even kicked me while I was walking to my table and ignored me afterward — extremely unprofessional behavior. I once tried the soup, which tasted terrible, and when she saw my full plate, she mocked me.

At another point, my husband — who was sitting outside wearing shorts — was disrespected by the same waitress, who made inappropriate gestures toward him. That kind of behavior is completely unacceptable in any hotel, let alone one claiming to be 5 stars.

On the positive side, the bar staff were excellent. The main bar barman and the pool bartenders were friendly, professional, and always smiling.

However, the room cleaning was terrible. The floor was sticky and dirty — my white socks turned black after walking around. The sink, shower, and countertops were never cleaned properly during our two-week stay.

Another unpleasant surprise was the atmosphere — the hotel was mostly filled with Russian guests, many of whom were unfriendly. The animation team seemed more interested in flirting with guests than entertaining everyone. The last week, they stopped organizing proper shows — it was just karaoke with Russian songs every night.

The only things I truly enjoyed were the beach, the bar area, and the view from our room. The pools, however, were dirty, and when I asked if they could make the baby pool warmer, my request was ignored.

If the hotel knew it would close soon, they should have informed guests and adjusted the prices. Instead, they charged full price for half the service.

This was our first family trip to Turkey with our kids, and it was very disappointing. My husband and I had been to Turkey before and always had great experiences, but this one was truly unpleasant.

Kemer itself is a nice city, but I think Side offers better service, food, and atmosphere — and fewer problems with rude behavior.

Overall, the hotel looks beautiful from the outside but completely fails in service, food quality, and professionalism. I would rate it 2 stars, not 5.

<p>Situated just a fifteen-minute drive from the popular seaside resort of Kemer and less than an hour outside of bustling Antalya, this modern resort hotel is backed by the pine-shrouded Taurus Mountains and the turquoise blue of the Mediterranean Sea. The beach is only a short stroll away, and the hotel offers a wide range of facilities and services for a spectacular holiday experience. Guests might dine on Turkish or international cuisines in the restaurant, relax in the spa complete with fitness centre, Turkish bath, two saunas and a steam bath, or simply lounge in the sun by one of two expansive outdoor pools with a drink from the pool bar while children play on the water slides. The games room offers bowling, billiards and table tennis in addition to video games, and the hotel features its own entertainment programme for children and adults.</p>

220V power supply

24-hour reception

Aerobics

Air conditioning in public areas

Air conditioning in Restaurant

Aqua fit

Bathroom

Bathtub

Beach

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