Name: Gran Guadalpin Banus Hotel
Address: Puerto Banus, Costa Del Sol, Spain
Price range: from £387 per person – Price Match Promise!
Rating: 4.3

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Gran Guadalpin Banus Hotel

Wi-fi

Private pool

Babysitting service

Sun loungers

Waterskiing

I've been coming to this hotel for several years and stayed there about a month ago. As usual, I found the team fantastic. Everyone is top-notch in serving the guests, from housekeeping to reception and the restaurant.

I especially want to thank Vélica at reception for her professionalism and kindness, as well as José in the restaurant, always smiling and always ready to make us laugh. Thank you to the whole team.

Every time I come to your hotel, it's a celebration. I feel right at home. See you very soon!
Jean

I love how well everything is organized.
It makes a vacation really stress-free when there's someone who immediately parks your car for you, or when you don't have to worry that they might not clean your room for 3-4 days in a row because you've missed the narrow window during which this is done.
In this hotel, no matter when we left the room, the cleaning was done that day, every time.

One can take their breakfast and eat it at the pool, there are no restrictions around this.

During dinner, every table is well lit, and the staff remembers your choices of drinks, and preference for condiments, from the days before.
The food, of course, is absolutely delicious!

Some of you might read this and think that this is as it should be, but it hasn't been in other hotels, in my experience.

Overall, they really put a lot of thought into making one's stay as pleasant as possible.

Great location and super friendly staff! They went above and beyond to help me set up a surprise for my girlfriend’s birthday — the room decoration was absolutely beautiful and made the day feel really special. Breakfast is nice with plenty of choice, and the restaurant’s dinner is delicious. We truly appreciated all the effort from the team. Highly recommend Guadalpin Banús — we had an amazing stay!

Great hotel with an excellent location, an easy walk along the sea to Puerto Banús. The rooms are clean, and the staff is very friendly and helpful. Highly recommend a sea view room for beautiful sunrises and sunsets. Although the hotel was built about 20 years ago, it still has a relaxed, vacation vibe.

The hotel is currently in a very poor state, with large areas taped off and closed, giving the whole place an unappealing and run-down feel. For a supposed 5*, you would expect the service and amenities to compensate for it, but instead almost everything that would normally be complimentary in a 4* is charged extra – water, ice, even basic tea bags in the room which were never restocked.

Breakfast was particularly disappointing: it’s served in a temporary setup inside a tired sports bar, with a very limited and low-quality offering – honestly worse than budget chains. I’ve stayed in other 5s in Marbella/Banus that felt more like 4, but this one makes those look closer to 6*.

The rooms are extremely basic. While they provide Rituals toiletries, the bottles appear to be refilled (which raises concerns for allergies and hygiene), and the wall holder actually snapped in half when I tried to use it. The shower screen didn’t move, meaning water went everywhere, and the room itself smelled of dust and must. I also found hairs in the bed, which is unacceptable in any hotel, let alone one claiming 5*.

I requested an upgrade but was told the hotel was full, despite it being strangely quiet with large areas closed – and I overheard several other guests also asking for the same.

Hair dryer blew out air for 5 seconds then broke - everything is just falling apart.

The only positives are the location, which is walking distance along the beach into Puerto Banus, and the fact that if you manage to get a very cheap deal it might feel just about acceptable. However, for anyone paying full price (over £800 a week), I would be incredibly disappointed. As it stands, it feels like a hotel that’s either about to close down or mid-refurbishment, but haven’t seen any work going on. Hotels like Alanda we stayed at earlier this year and they were apologetic for some construction going on but have seen now there’s significant improvements that were being made. They also upgraded us.

People rating the hotel 5*s - in my opinion, must have paid a low amount and have not actually experienced a true 5* - I would say if re-rated the hotel would comfortably claim a 3*.

Discover the charm of Guadalpin Banus, offering direct access to the beach and just a leisurely 15-minute stroll from Puerto Banus town centre. With an outdoor pool, sauna, steam room, jacuzzi, and a well-equipped gym, this hotel ensures a blend of relaxation and activity. Complimentary Wi-Fi is available throughout.

Comfortable Accommodations
Indulge in air-conditioned rooms featuring flat-screen TVs, CD players, and private balconies—some overlooking the serene sea. The bathrooms come complete with a hairdryer and trouser press, ensuring a comfortable stay.

Leisure and Play
The complex boasts a beach club, a sun-soaked pool terrace, a games room, and dedicated spaces for kids' entertainment. A children's club and play area add to the family-friendly atmosphere.

Gourmet Delights
Savor a variety of culinary experiences, from seafood to international and Basque cuisines, within the Gran Hotel Guadalpin Banus. Multiple bars offer refreshing drinks, snacks, and cocktails, providing a delightful mix of flavours.

Concierge Services
The hotel's 24-hour front desk caters to your needs, and the golf department is ready to assist with booking rounds at local courses or arranging golf classes. Immerse yourself in affordable luxury at Guadalpin Banus.

24-hour reception

24-hour security

Air conditioning in public areas

Air conditioning in Restaurant

Airport Shuttle

American Express

Audio-visual equipment rental

Balcony

Banana boating

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Gran Guadalpin Banus Hotel

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