Globales Playa Santa Ponsa Hotel

I recently stayed at this hotel in Mallorca. I can confidently say that the hotel lives up to its current star rating, but with a few improvements, it could easily be rated 4 stars. The room, like in most resort hotels, is not very big, but unless you've brought half your wardrobe from home, there's enough space in the closet and on the shelves for all your things. Unfortunately, the bathroom is a bit cramped, and the shower cabin might feel too small for larger people. Upon check-in, you're given reusable cups which you must use in the bars and snack areas. On the one hand, this helps the hotel identify that you're a guest and not someone who just walked in from the street for free food and drinks. But on the other hand, without the cup, you won’t be able to get any drinks included in the "all inclusive" package — you'd have to pay for them. Regarding the food, after 4–5 days you’ll likely have tried everything available. It would be nice to have 3–4 more dishes to add some variety to breakfast and dinner. Outside of meal times, you can't get any food except for drinks — you’ll have to go to another building of the hotel, which can be a bit inconvenient and frustrating at times. On the positive side, the staff are very kind and helpful. They speak Spanish and English, and if needed, there are also employees who can provide information in Polish, German, or Russian. There's a swimming pool on the hotel grounds (open from 10 AM to 6 PM), and also a football/basketball court, which is great for kids or large groups. The sea is just a 5–7 minute walk from the hotel. Overall, the hotel fully meets expectations for the price. With a few small improvements mentioned above, it could definitely earn a fourth star.

The hotel was totally fine for the price. Don’t expect too much from a 3-star place, though. Yeah, some things could definitely use a bit of fixing up and a refresh. We went for the breakfast and dinner option so we could stay flexible and explore the island. It’s actually a great base to get around and see everything. The room was cleaned every day. The food was pretty much the same every day, but it was tasty. There were fruits, sweets, veggies, and meat. If you’re out and about all day and using up energy, it’s more than enough for a week. The staff were super friendly and polite. The beach is close, and we didn’t really use the pool. It was quiet on our floor, although one night we did hear some new guests arriving late.