Name: Crystal Family
Address: Belek, Antalya, Turkey
Rating: 4.8

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Crystal Family

24-hour reception

Air conditioning in public areas

Babysitting service

Bellboy service

Car hire

Car park

Check-in hour

Check-out hour

Cloakroom

Currency exchange facilities

Garden

Late Check-out

Laundry service

Lift access

Luggage room

Medical service

Multilingual staff

Newspaper stand

Private beach area

Room service

Shop

Smoke detector

Sun terrace

Supermarket

Terrace

Towels and bed linen

Transfer service

Wi-fi

Hotel Facilities

Aerobics

Aqua fit

Banana boating

Basketball

Beach volleyball

Billiards

Bowling alley

Canoeing

Darts

Fitness

Jet ski

Mini golf

Pedal boating

Table tennis

Tennis

Waterskiing

Windsurfing

Sports

Children playground

Entertainment programme for adults

Entertainment programme for children

Game room

Indoor freshwater pool

Outdoor freshwater pool

Parasols

Sun loungers

WaterSlides

Entertainment

Conference room

Meeting room

Photocopier

Printer

Projector

Business

Crystal - Hygienic Concept

Healthy & Safety (COVID)

Extra beds on demand

Room Facilities

Hairdressing salon

Massage

Sauna

Spa centre

Spa treatments

Steam bath

Turkish bath (hamam)

Wellness & Spa

No hen/stag or any other parties allowed

Things To Keep In Mind

This is probably the worst 5* all inclusive hotel I have ever stayed at. The rooms are average, the hallways smell of smoke.
The staff were really unpleasant and rude. The day time buffet was okay for lunch at best. There was a women there making stuffed bread - that was probably the only plus about the hotel.
They had ala carte restaurant, which was possibly the worst meal I have ever seen.. yes seen. It come out and didn’t even bother trying it.
The plus is the stores across the road and there is a nice pub/bar with some nice food.
I genuinely would not recommend this hotel unless you want to use the hotel as a sleep and swim. I wouldn’t use this as an all inclusive.

Overall, the hotel made a good impression – clean, well-maintained, and nicely kept grounds. Our room (Family Room) was spacious and tidy, with comfortable beds – two single beds on one side and a double bed on the other. The bathroom was fine and everything worked as it should.

The food was very good at the beginning, but after a few days it started to feel repetitive. There were only two themed dinners, so the menu got a bit monotonous. Towards the end of the stay, some dishes were served only warm instead of hot. Still, the food quality overall was good.

The minibar was restocked every two or three days with two small bottles of sparkling water, cola, and Fanta in cans – all included in the price, which was a nice touch.

Unfortunately, one incident ruined the overall experience. I reported a broken handle in the bathroom, and maintenance came to fix it. Shortly after that, I noticed that £40 was missing from my wallet (out of £200), and probably some Turkish lira as well. I know valuables should be kept in the safe, but you don’t always put everything in there.

I reported this to the reception, and at first everyone seemed concerned – they took notes and asked for details. But after that, nobody followed up. No apology, no explanation, no update on what they did with the information. Total silence from the hotel, which is quite disappointing for a five-star place.

As for the activities and entertainment, it was rather poor. Mostly darts, shooting, water aerobics, and pedal boats – the same kind of stuff every day. When there were a lot of guests, it became pointless – for example, 15–20 people would show up for shooting, and you could shoot once and then wait an hour for another turn. The same with darts. The only decent activities were the ones where everyone could join at once.

In summary – the hotel itself is very nice, clean, with good food and comfortable rooms. But the way the management handled the reported theft was completely unacceptable for a five-star hotel.

The hotel is beautifully maintained, very clean, and perfect for families. The staff deserves special praise – always friendly, attentive, and making us feel welcome from the very first moment.

The resort offers everything you could wish for: several pools, fun slides for kids, relaxing spa treatments, and a varied entertainment program. The food was another highlight – a huge selection at the buffet, always fresh and delicious, with something for every taste.

Our room was modern, comfortable, and cleaned thoroughly every day. We also loved the location right by the beach, the perfect spot to relax and enjoy the sea.

We can highly recommend Crystal Family Resort & Spa!!!

This was my first stay at this hotel, but not my first with the chain. The location with direct beach access was the main reason for my choice. The territory is compact, just a few minutes to walk around. The beach is a mix of sand and pebbles, with a pier and handrails, but not enough sunbeds after 11 AM.

Pools are good (two main, indoor, and kids’ with slides). Food, however, is repetitive, greasy and often bland — after a few days it gets boring, and healthy options are very limited. Evening shows, live music and daytime activities are nice, and the spa has a small gym.

Rooms are clean but the hotel needs renovation. Towels and bed linen are worn out, and the mattress was so soft and old that my back and neck hurt. Staff are not very client-oriented.

Sadly, I wouldn’t return to this hotel.

Stayed for a week at this hotel. The accommodation was great and cleaned every day. The animation team and entertainment were spectacular and they wee all so friendly, remembered us all and always got the whole crowd involved. A great place for families to stay would recommend highly 👌 👍

The rooms are very nice we were provided with free drinks in the room ( inside a mini fridge ). The team was very nice and always smiling. The food was very yummy , there was a lot to choose from( great variety of dishes and desert).
They had cleaners. An arcade and a few bars. Very very good.

<h2>Beachfront Luxury at Crystal Family Resort & Spa</h2>
Situated directly on the beach of Belek-Boğazkent, Crystal Family Resort & Spa offers modern rooms with private balconies overlooking the Mediterranean Sea. Guests can enjoy outdoor pools, an aqua park with water slides, and a rejuvenating spa.<br>

<h2>Comfortable Accommodation</h2>
The air-conditioned rooms at Crystal Family Resort & Spa - Ultimate All Inclusive feature wooden furniture and floor-to-ceiling windows. Each room is equipped with a mini bar, satellite TV, and a work desk. Some rooms boast panoramic views of the sea.<br>

<h2>Relaxation and Wellness</h2>
Indulge in a relaxing massage at the resort’s spa, which includes an indoor pool, Turkish bath, and sauna facilities.<br>

<h2>Sports and Activities</h2>
Guests can stay active with various sports facilities such as a tennis court, mini-golf course, and a fitness centre. Children can have fun at the mini club equipped with a playground.<br>

<h2>Dining Options</h2>
Crystal Family Resort & Spa - Ultimate All Inclusive offers a range of dining options including traditional Turkish cuisine and Italian dishes. Enjoy a refreshing tropical cocktail at the Lagoon Bar.<br>

Antalya International Airport is conveniently located 40 km from Crystal Family Resort & Spa - Ultimate All Inclusive, while Antalya’s city centre is 50 km away. Free private parking is available on site for guests.<br>


Air conditioning in Restaurant

All inclusive

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About this hotel

Beachfront Luxury at Crystal Family Resort & Spa

Comfortable Accommodation

Relaxation and Wellness

Sports and Activities

Dining Options

Top Amenities