Name: Citrus Park Hotel
Address: Konyaalti Coast, Antalya, Turkey
Rating: 4.2

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Citrus Park Hotel

24-hour reception

Car park

Wi-fi

Hotel Facilities

Room Facilities

We stayed at this hotel from October 20th to 28th and absolutely loved it, especially the Russian-speaking staff (Sabina and Yasin) who were always ready to help. The rooms were clean and spacious, and we also had a large balcony on our floor. However, we didn't like that the cleaning staff sometimes left our room unattended and the breakfast buffet was meager (for example, there were sauces, but there was nothing to eat them with). Overall, the hotel lives up to its rating, and I think I'll stay here again soon.

We are currently staying at Citrus Park Hotel, and this has been one of the worst hotel experiences we’ve ever had. We arrived with a child and a lot of luggage, and the reception staff told us there was no bellboy or trolley, so we had to carry everything ourselves. The staff were extremely rude, unhelpful, and unprofessional — there were two men at reception who just laughed and didn’t even try to help.
The hotel is almost empty, yet they gave us a room where everything is broken and outdated (see photos). There is nothing close to 4-star quality here — furniture is old, maintenance is poor, and the overall condition of the hotel is disappointing.
They also advertise a private beach, which simply does not exist.
The worst part of all is the unfriendly, disrespectful attitude of the staff. We are still here, but already regret choosing this place. Definitely would not recommend to anyone expecting decent service or hospitality.

The location is close to the sea, and there is nothing worth mentioning about this hotel. If you're looking for a place to rest, this is the worst place you shouldn't book a room in. I booked a room here and was extremely shocked when the images online and reality were completely different, the hotel was filled with unpleasant odors, everything in the room was old and severely deteriorated. Most importantly, hygiene is a problem, and the room is filled with bugs and bacteria. It made me sick after returning to Germany, I don't understand how a hotel that is so degraded with a 4-star registration. Another thing is that a hotel has only one name, if two different names must be two different hotels, cannot match an old hotel with another hotel, the advertising images of the hotel should be honest with reality, for example Citrus Park Hotel does not have a swimming pool inside the hotel grounds, while Citrus Luna Hotel has a swimming pool, but images are used to promote both hotels. This is absurd, please review the photos taken from the room they gave me, to see if it deserves to be a four-star hotel?

I have never been in a place where nothing worked. The shower was working correctly, the bin in the toilet hasn't been changed in 7 days, the window in the room did not close properly so the are condition kept going off constantly. No sheets on the bed. No toilet paper changed. Breakfast room, filthy. Personel very friendly especially the evening guys working at the bar. I am sorry to wirte this because the hotel is very close to the beach and it could be very nice

The rooms are clean ,view is nice ,but breakfast could be better honestly only what is eatable is some vegetables like tomatoes , cucumbers , chocolate , chocolate cornflakes with milk , pancakes / but could've been warmer. I think you should add some watermelon and something interesting ,cause there is a lot of stuff added with corn too and some people don't like that much corn

This hotel offers a total of 64 guest rooms. The hotel offers Wi-Fi internet connection on-site. Citrus Park Hotel offers 24-hour reception for guests' convenience. All guest rooms at this disability-friendly hotel are wheelchair-accessible. Additionally, a car park is available on the premises for guests' extra convenience. 

WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

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WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

Top Amenities

Citrus Park Hotel

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