Name: Be Live Adults Only Tenerife
Address: Puerto de la Cruz, Tenerife, Canary Islands
Rating: 3.7

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Be Live Adults Only Tenerife

24-hour reception

Air conditioning in public areas

Car park

Check-in hour

Check-out hour

Clothes dryer

Dining area

Garden

Hotel safe

Late Check-out

Launderette

Laundry service

Lift access

Local and international calls

Medical service

Mobile phone coverage

Multilingual staff

Shop

Sun terrace

Terrace

Wi-fi

Hotel Facilities

Balcony

Bathroom

Bathtub

Centrally regulated air conditioning

Cot on demand

Desk

Direct dial telephone

Disability-friendly bathroom

Extra beds on demand

Hairdryer

Housekeeping

Make-up mirror

Number of bedrooms

Room size (sqm)

Satellite TV

Smoke detector

Smoking rooms

Toiletries

Room Facilities

Billiards

Fitness

Table tennis

Sports

Entertainment programme for adults

Game room

Outdoor freshwater pool

Parasols

Sun loungers

TV lounge

Entertainment

Hairdressing salon

Wellness & Spa

Identification card at arrival

Minimum check-in age

Non-smoking establishment

Only Adults

Things To Keep In Mind

Meeting room

Business

Other Protocol

Healthy & Safety (COVID)

I stayed here for Christmas 2025
Be Live Adults Only is rated as a 5-star hotel, but based on my experience, I wouldn’t even rate it as a 1-star hostel.
The hotel is very outdated and in need of serious renovation. The floor in the room needs replacing, as does the bathroom door. The mattresses were extremely poor — one felt like sleeping on a concrete floor, and after just three nights, the other mattress started sinking.
Housekeeping standards were unacceptable. The cleaning staff clearly need proper training. To test whether the floor was being cleaned, I left a small piece of chocolate near the fridge, and it remained there for three days. The sink was never properly cleaned, and neither were the glasses in the bedroom or the bathroom.
The food was consistently cold, which was very disappointing.
The hotel is also a long distance from the airport — around 1 hour 15 minutes to 1 hour 30 minutes away. The shuttle service took over 3 hours on arrival and more than 2 hours on the return journey.
Tenerife itself is a lovely place, but unfortunately this hotel was a major disappointment and did not come close to meeting its 5-star rating.

I had a very enjoyable stay at the BeLive Adults only hotel. The staff throughout the hotel were very friendly, helpful and welcoming. The room was comfortable with a beautiful sea view. The food in the restaurant was perfectly adequate, there was always something appetezing. I enjoyed every meal. I was on HB and was very satisfied and surprised at the low prices for the drinks I had. The cleaner kept my room clean and tidy every day. All in all, I was extremely satisfied with my stay.

Although it is a bargain hotel 🏨, my stay was absolutely perfect to be honest. The food was only OK, but it was edible, and I got a packed breakfast twice, as I was travelling. The location is ideal, the rooms were to a far higher standard than I expected, with 2 single beds, a couch, a dining table and somewhere to cook something if required. There was no kettle, but you could warm water in a pan toake a brew. 😁
Rooms were cleaned daily, and towels  changed when needed.

I don't even know where to start with this hotel! We booked this thinking it was as 4* hotel (according to the website etc), more like 2 or 3 * and we will never return.
My fiance got food poisoning on Friday 11th October. We filled out a complaint form and handed it back to the receptionist who assured us that the manager would contact us via phone call or email by 13th October. It is now 22nd October and surprise surprise, we haven't heard from the hotel. This ruined the last two days of our holiday as my fiance was bed bound and I was alone. He had to travel home with food poisoning which was not a pleasant experience at all. My partner wasn't the only person that ended up with food poisoning, someone ended up in hospital, several people had food poisoning and two couple even checked out of this hotel and checked into another! Food poisoning is due to negligence and negligence only. The fact that nobody from the hotel has contacted us yet is absolutely diabolical.
THE FOOD: There was no signs to tell you if something was suitable for vegetarians/vegans or what the present allergens were. The food was cold, even if you got to the restaurant as soon as the doors opened. The food was either over cooked or undercooked. The selection was poor, there wasn't much variety. The quality was awful. Breakfast pastry leftovers were put in the bar fridge for snacks. Lunch leftovers were served again at dinner.
THE ROOM: We paid extra for a balcony that we couldn't use because everytime we attempted to use it, we were greeted with smoke from the other rooms. The bathroom had a few stray hairs in there from previous guests. There was a layer of dust on the mirror, hand dryer and ledge. The sink had a thick layer of grime etc at the spout.The best thing about the bathroom was that the shower was powerful. The furniture is very tired and the hotel needs a major renovation. We only had the bathroom supplies topped up on the first day, every single day after that I had to go out of my way to find a member of staff to get clean towels and toilet roll. The TV was tiny which you would expect but you couldn't turn the TV up past volume 20 which actually was more like volume 10. The walls are paper thin, we could hear the neighbours flushing the toilet. The mattresses and pillows are about 10 years old, they are disgusting. The mattresses have no comfort at all, out would have been more comfortable laying on the floor. There were no tea/coffee facilities
THE POOL: A decent size. Be careful getting in and out of the pool as it is very slippy, we saw a few people lose their footing.The floor is also slippy by the outside showers. The tiles are grim and need a good scrub. There was black mould/ mildew on them.
THE STAFF: Most of them are friendly.
THE WIFI: Shocking
THE DRINKS: Great variety
AIRPORT TRANSFER: If you choose this option, be wary. This is one of the last drop off points, it took over an hour and a half to get to the hotel and if you are arriving to Tenerife late, you won't check into the hotel until after 11pm . Which meant we missed the all inclusive. The hotel does have vending machines but products got stuck in there several times during our stay
THE LIFTS: Out of 3, 2 were working. The third one was temperamental. Which means you always have to wait for the lift due to there being a queue.
THE LOCATION: There is a beach that is literally a 5 minute walk from the hotel. It has black volcanic sand and is very rocky waters but it is stunning. It is a 15 minute walk to Loro Parque. There is a little town/market who is about 15 minutes away form the hotel
Would not recommend.

Positives
- Very friendly and helpful staff
- Good breakfast with nice coffee.
- Private balcony.
- Fast, free Wi-Fi.
- Daily room cleaning.
- Short walk to seafront and amenities.
- Free to use refrigerator and hairdryer in room.
- We encountered only one small cockroach during our stay (in the bathroom).

Negatives
- Poor and nearly non existent air conditioning. Cleaners will turn it off when you are away from your room. Forced to buy a €24.99 fan from local HiperDino.
- Dated Tv with Poor tv channel choice & intermittent signal. Remote control was filthy and required cleaning with alcohol gel.
- Poor Tv device connectivity (leave your Netflix connected devices at home).
- Chargeable safety deposit box that lost memory, trapping our items in the safe and requiring maintenance support to open.
- No kettle or iron in room (chargeable).
- Evening meal times are extremely busy (like a disturbed ants nest). Tables too close together with no privacy.
- food is plentiful and cooked well, but is mismatched and  difficult to put items together to create a sensible meal. (Cauliflower and Brussel sprouts on the breakfast menu??)
- Some plates and cups were found to be chipped and should be removed from service.
- Hotel is dated with small capacity lifts which can be extremely busy (prepare to queue). Lift doors tend to close in on you too quickly with force (middle lift is the worst).
- Stains on walls and curtains. Laminate flooring in room had gaps and was free to move. Additional bed blanket was threadbare and in dire need of cleaning.
- Carpets stained in common areas.
- Impossible to get reception to answer the phone. Stood directly in front of desk and phoned…. Observed no phone was ringing!!
- Is this a hotel or a hostel? 3* at most and in my opinion should never be in the TUI portfolio.

We loved it and would definitely return to this hotel in a few years time. We want to explore other places first but holidaying here made us want to move out to Tenerife when the kids grow up. It's a really gorgeous place and authentically Spanish

The place was great! I was slightly apprehensive because of the reviews posted but I was pleasantly surprised. Yes the rooms probably could do with an update but they were clean and comfortable and functional. The food was great, can get repetitive but it’s all inclusive and it was all very nice and edible and a good range of things too!
The service was great apart from our first lunch service where we’d just arrived after 6 hours of travel and sat down in the dining room just wanting a water and a waiter came over to us and rudely told us to move and grunted at us as a way of asking if we wanted a drink. We asked for some water which he bought over and slammed down on the table. Not sure what caused this? And put us off especially as this was our first meal time, but! didn’t happen again and the service was amazing for the rest of the time we were there.
We managed to get sun beds every day and the pool was great. The entertainment was good too lots of variety.
Would highly recommend the George Michael tribute act and the singer on the Sunday who i think is called Daniela she was amazing!

Great stay and a great place with a great location! Close to the beach and lots of shops and only 5 minutes in a cab to the old town.

I’ve just witnessed a serious incident at the pool where a guest slipped on the tiles, hit his head, and was left bleeding heavily. This is now the third fall I’ve seen in just two days. The tiles around the pool are dirty, slippery, and clearly unsafe.

What was even more concerning was the lifeguard’s complete lack of response. He appeared unprepared, offered no real help, and there was no visible first aid kit, gloves, or proper procedure. Guests had to step in to assist the injured man while the lifeguard simply mopped up blood with no disinfectant. This is unacceptable for guest safety.

I’ve enjoyed parts of my stay, but the poolside safety and lifeguard standards here are extremely poor, and I do not feel this meets the standards of a 4-star hotel. The food also leaves much to be desired. Overall, very disappointing.

Discover serenity at Be Live Adults Only Tenerife, just 270 metres from the picturesque Jardin Beach in Puerto de la Cruz. This charming hotel boasts a shared swimming pool and an inviting on-site restaurant, providing guests with a tranquil retreat amidst the vibrant city.

Elegant Accommodation

Relax in style within the modern rooms at Be Live Adults Only Tenerife, each offering air conditioning, chic décor, and sleek parquet floors. The private bathrooms are equipped with a rejuvenating shower, complimentary toiletries, and a hairdryer, ensuring a comfortable stay. Select rooms also boast captivating views of the shimmering sea.

Convenient Amenities

Guests can enjoy complimentary WiFi throughout the hotel, staying connected with ease during their stay.

Explore Nearby Attractions

Embark on exciting adventures with Loro Parque Zoo just a short 5-minute drive away, while the majestic Teide Nature Reserve beckons at a distance of 37 km from the hotel. Tenerife North Airport is conveniently located just a 20-minute drive from Be Live Adults Only Tenerife, offering seamless access for travellers.

All inclusive with alcoholic drinks own brands

All inclusive with alcoholic drinks top brands

Air conditioning in Restaurant

Airport

American Express

Book a stay at the Be Live Adults Only Tenerife in Puerto de la Cruz. Explore the hotel location, key facilities, room types and more.

WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

Top Amenities

WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

Top Amenities

Be Live Adults Only Tenerife

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