Name: Alua Tenerife
Address: Puerto de la Cruz, Tenerife, Canary Islands
Price range: Check our website. Price Match Promise!
Rating: 4

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Alua Tenerife

220V power supply

Balcony

Bathroom

Bathtub

Centrally regulated air conditioning

Cot on demand

Desk

Direct dial telephone

Disability-friendly bathroom

Extra beds on demand

Hairdryer

Housekeeping

Individually adjustable air conditioning

Individually adjustable heating

Internet access

Living room

Make-up mirror

Mini fridge

Number of bedrooms

Safe

Satellite TV

Shower

Smoke detector

Smoking rooms

Terrace

Toiletries

Wake-up service

Wi-fi

Room Facilities

24-hour reception

Air conditioning in public areas

Airport Shuttle

Bicycle hire service

Car hire

Car park

Check-in hour

Check-out hour

Concierge

Currency exchange facilities

Dining area

Electric kettle

Garage

Garden

Hotel safe

Late Check-out

Launderette

Laundry service

Lift access

Local and international calls

Luggage room

Multilingual staff

Newspaper stand

Room service

Shop

Small pets allowed (under 5 kg)

Sun terrace

Towels and bed linen

Transfer service

Wired Internet

Hotel Facilities

Aerobics

Aqua fit

Billiards

Bocce

Cycling / mountain biking

Darts

Diving

Fitness

Golf

Jet ski

Mini golf

Paddle tennis

Putting green

Sailing

Squash

Surfing

Table tennis

Sports

Audio-visual equipment rental

Conference room

Meeting room

Projector

Business

Children playground

Entertainment programme for adults

Entertainment programme for children

Game room

Indoor freshwater pool

Indoor heated pool

Outdoor freshwater pool

Parasols

Sun loungers

Theatre / auditorium

TV lounge

Entertainment

Massage

Sauna

Wellness & Spa

Identification card at arrival

Non-smoking establishment

Things To Keep In Mind

The hotel was beautiful and well kept. All inclusive is worth it because although not huge, the buffet was mostly good and tasty. The rooms were very nice and cleaned perfectly. Only thing I'll complain about was the beds and pillows. The beds were very uncomfortable as were the pillows. Otherwise, the overall experience was great. Shout out to most of the staff who were friendly, polite and helpful.

I visited the Alua Tenerife hotel with my girlfriend for 4 nights during our stay on the island. Our accommodation type was the "My Favorite Club Double Ocean View." Unfortunately, upon arrival, we couldn’t use the MFC priority check-in, as all the staff at the reception were already busy, so we still had to wait for quite some time. However, everything was explained to us, and we were also provided with a schedule for breakfast, lunch, and dinner times. The staff were very friendly, always greeting us with a smile.

The room was beautiful, with a spacious bathroom, a comfortable bed, and a lovely sea view between two hotels. We were welcomed with champagne, bathrobes with slippers, and a stocked minibar (all MFC amenities are free of charge). However, the minibar is not replenished during your stay, which I found a bit disappointing. All the drinks available in the minibar were also available in the MFC Lounge or at the poolside bar, but they only had certain opening hours. So, if I wanted a cola or beer after midnight on the terrace, I couldn’t get it. The bed linens were changed daily. However, the duvets stored in the closet were noticeably used (sweaty).

The food was mostly the same every day. For breakfast, there were eggs, pancakes, pizza, a sweet corner, and fruits and vegetables. The selection was sufficient, but not overly varied. For lunch, the types of meat and sauces rotated throughout the week. Dinner was similar. I had to add some salt to the food, but I preferred that over it being overly salty.

The pool and the bar by it were great. The pool was pleasant and large enough for swimming. There were some activities taking place, which I didn’t participate in, but it was really entertaining to watch. The animators were amazing—friendly, pleasant, and funny. The bar staff was also great, with a friendly and welcoming attitude. I wasn’t entirely sure what was included in the all-inclusive package, but it was clearly explained to me through the drink menu at the bar. Drinks like Tequila Sunrise or Sex on the Beach were free, while Mojitos were an extra charge. The drinks were really nice, and the alcohol wasn’t overpowering, which I appreciated. The alcohol was there to enhance the drink, just as I expect. Of course, the bar also had free beer, whisky, and soft drinks like cola. Right next to the bar, there was a snack bar, which served croissants, pizza, onion rings, dressings, etc., all afternoon, and these were also part of the all-inclusive offer.

I definitely recommend the hotel. The days we spent there were amazing. The staff were very friendly and kind. The all-inclusive and MFC offerings were fantastic. I would be happy to return here again someday.

We spent 10 nights at The Alua Tenerife in November 2025. On first impressions it was amazing, the reception was stunning and we were directed to our room (1319). Wow what a big room, the balcony was huge and although we paid for a 'pool view' we weren't expecting it to be the 'paddling pool' view. Our first meal in the buffet restaurant was really good but the food went down hill after that. The meat was usually too tough, chicken too dry and lots of fish. We are not fussy eaters but some days it was difficult to put a decent plate of food together. We found the hotel was situated quite a walk from the main town but did venture down to the seafront and walked along to the town. Not a lot to see but we were there for some sun not to shop 🙂. The weather was great until the Wednesday before we left. A storm with torrential rain happened and at 01:15 I was woken by the sound of dripping water, I reached for my phone and it was soaked with water. My Samsung tablet was also wet. The rain had dripped through the ceiling, onto the bed and ran down the wall. My tablet is now no longer working, luckily my phone was in a leather case so didn't get damaged. At 04:00 my husband went to reception to report this and they immediately changed our room to a one bedroomed apartment, in another block. The staff were absolutely wonderful and so helpful but as yet I have heard nothing from the hotel insurance company regarding my claim for the Tablet. I haven't even had confirmation that a claim has been made!! Apart from this incident we had a great stay at the Alua Tenerife and would return again but would not accept room 1319.

The hotel offered a very pleasant stay overall. The rooms were spacious and well designed, with a separate kitchen and living area that made the space feel comfortable. The terrace was particularly impressive in size, and the complimentary coffee for the morning was a thoughtful touch. One drawback was the low wall on the terrace or balcony, which did not provide much privacy from the neighbouring rooms.

However, the cleanliness on arrival did not fully meet expectations. There were long hairs hanging from the cosmetic mirror, and the coffee machine, along with the surrounding kitchen surface, had noticeable coffee stains. These details took away slightly from an otherwise enjoyable experience.

With improved attention to cleaning and more privacy on the terrace, this would be an excellent place to stay.

Very spacious and clean. The room has air conditioning, a small refrigerator, a kettle, and room service replenishes the tea, coffee, and sugar daily. There's also a TV, so you can watch movies, TV series, and various programs in Spanish)

A spacious terrace with a table, chairs, and a clothes dryer is a wonderful place to relax in the evening. Even though we only had breakfast, I can confidently say the food was delicious and varied. There were a variety of baked goods, fruits, vegetables, about six types of cheese and sausage, omelets in various preparations, baked vegetables and potatoes, an English breakfast, cereals and yogurts, tea, coffee, fresh juices, smoothies, and much more. The hotel also has a restaurant, which is incredibly delicious and has very friendly staff. We ate there several times and tried almost everything on the menu; I highly recommend it!
There's also a nice bonus for hotel guests: a 10% discount on the entire menu.
It was also a delight when, on our last evening during dinner, the chef personally came out to us and served us dessert as a gift and thanked us for choosing their hotel and restaurant ☺️

A wonderful beach with volcanic sand is just five minutes from the hotel. The surrounding views are incredibly beautiful, and there's a promenade for strolls. There's also a huge number of restaurants and cafes with incredibly delicious food and very nice people☺️

I highly recommend visiting this place 🫶🏻

- The Hotel is located in the touristmunicipality of Puerto de la Cruz, declareda Place of National Tourist Interest for itsimportant historical and artistic heritage. Inaddition, its natural landscapes highlightedby the Atlantic Ocean, the Orotava Valley

Air conditioning in Restaurant

Airport

All inclusive

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WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

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WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

Top Amenities

Alua Tenerife

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