Name: Alua Leo
Address: Can Pastilla, Majorca, Balearic Islands
Price range: from £235 per person – Price Match Promise!
Rating: 4.2

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Alua Leo

Wi-fi

Sun loungers

Balcony

Toiletries

Room service

24-hour reception

Honestly one of the NICEST hotels I’ve been to in a long time. I would recommend this place for anyone who is eager for a peaceful weekend, my room has a balcony with Sunbeds, yep that’s right. Originally my room cost me £146 HOWEVER. Price got sliced by 50% so I paid £88

A day later I had an email from what I believe is the owner of the hotel, offering me a upgrade of a room for €22 = £19.09
And x2 half board €30 = £26.03 it may sound like a lot of money, but this decision was the absolute A-Game.

Even got complimentary water & slippers 😂
To Owner. If you see this, I’m definitely coming back

Flights Was £50 | Although For Me | FastTrack + 2 Seats  total was £90 + £141.66 so all together £240 ish

Defo cheaper than a Jet2 Holiday ✈️

I am actually quite surprised that this hotel is rated as highly as it is. We booked it because of its higher ratings and it being so close to the airport, thinking that our experience would match what others have taken time to write. Unfortunately, our experience was far from positive. Starting with our check in, the hotel did not have our reservation. Months earlier, my fiance had moved our stay to one day later, a change that the hotel had confirmed. We ofcourse had proof of this and showed staff the email, but were still told that they couldn’t find our reservation. After 45 minutes of waiting, staff told us that we were “very lucky” to have a room. This was very frustrating to hear as we had been cooperative with staff for an error that wasn’t ours, and having paid / booked correctly on our end, it didn’t feel like we should just “be very lucky”. This error made us late enough to our evening plans that we were unable to go.

When we arrived to our room, we noticed that it had not been fully cleaned. There was hair circling the shower drain and the glasses near the sink had residue on them, showing that they had not been properly washed. The rest of the room appeared fine, but there was initially a slight smell of sewage. Unfortunately , the scent would get stronger as the days went on, and by our final night it was so strong, I didn’t feel good about breathing through my nose. With our check in experience being difficult, we didn’t feel comfortable sharing these concerns with staff and decided that we could put up with it since the price of our stay appeared fair.

Our last concern was the food. Dinner at the hotel was 45 euros with the room package we picked, but no big deal, we could accept that. Maybe it was the night that we chose to dine, but the food was cold and nearly flavorless. We brushed it off as a bad dinner night until the next morning when both my fiance and I woke up feeling sick. Having eaten the same food at the same time and feeling the effects of it when we both woke up led us to believe that something in the food we ate did not sit right with us. This was incredibly unfortunate as we had an 11 hour flight back the same day and felt sick to our stomachs for that day and two days after.

Our review seems to be an outlier …. maybe we just had bad luck ? There are positives to be noted. While we noticed workers here could appear aloof and dismissive, there were also plenty of friendly and helpful staff. The hotel itself is bright, the cost is fair  and the location is more than ideal, but unfortunately, it did not work for us. We adored our time in Mallorca but would’ve appreciated a much more comfortable and welcoming experience at this hotel.

Very disappointing experience for me. Before booking, the hotel clearly confirmed that we could stay with our child in one room. However, after we arrived, they suddenly changed their stance and forced us to book two separate rooms. This caused a lot of inconvenience and stress, especially while traveling with a baby.

What made it worse was the attitude at the front desk. I honestly do not know how the reception staff gets a good night’s sleep doing this to families. The person at the front desk appeared seemed to enjoy the situation, as if this was routine.

On top of that, the rooms were nowhere close to what was advertised. There photos show a dirty shower area , broken cupboards and a lock that is also broken the sensor works 1 out of 4 swipes. See the video - it’s gross to even touch the handle of the shower area. The condition and overall quality did not match the photos or the description at all. It is hard to believe this is a four star hotel.

We booked Alua Leo because we were only going for a 5 night break and it was close to the airport. We were very impressed with the helpful, friendly staff and the cleanliness of the hotel. We booked a pool view room and were over the moon with the room we received (351) we had a Seaview too. We were bed & breakfast and the choice was brilliant. The Access through the gate at the back of the hotel meant that the seafront was about 100m away. The hotel is also on the main bus route into Palma. We bought quite a few cocktails from the bar and they were lovely and very strong. I would definitely recommend this hotel to anyone.

We had a great weekend at the Hotel in October.
Lovely clean hotel.
Lovely friendly staff.
Nice pool area.
We stayed Bed and Breakfast....again so much to choose from.
Location was excellent...less than 5 minutes from the beach.
Lots of bars and restaurants to choose from.
Will definitely stay again...

<h2>Relaxation by the Beach</h2>
Alua Leo is ideally situated just 100 metres from Can Pastilla Beach, offering guests access to outdoor swimming pools and the serene shores of Palma Beach in Majorca.<br>

<h2>Comfortable Accommodation</h2>
Guests can enjoy comfortable and bright rooms equipped with private bathrooms, air conditioning, and TVs. Some rooms boast delightful sea views, while free WiFi is accessible in the hotel's common areas.<br>

<h2>Poolside Bliss</h2>
Alua Leo features a spacious poolside area complete with sun loungers and a bar, providing a perfect spot for relaxation and enjoyment under the Mediterranean sun. The buffet restaurant serves a variety of international and local dishes.<br>

<h2>Nearby Attractions and Amenities</h2>
Palma Beach offers a vibrant atmosphere with numerous lively bars within walking distance. Palma city centre, just 9km away, beckons with its cultural attractions, while the convenience of being only 4km from the airport ensures easy travel.<br>

<h2>Accessible Transport</h2>
The property is conveniently located near a bus stop, just a two-minute walk away, offering easy access to explore the surrounding areas of Majorca.<br>


Air conditioning in public areas

Airport

American Express

Banquet hall

Bathtub

Beach

Bicycle hire service

Book a stay at the Alua Leo in Can Pastilla. Explore the hotel location, key facilities, room types and more.

DOUBLE/TWIN STANDARD ROOM WITH BALCONY (2+0)

Alua Leo

About this hotel

Relaxation by the Beach

Comfortable Accommodation

Poolside Bliss

Nearby Attractions and Amenities

Accessible Transport

Top Amenities