Name: Alexandre Troya
Address: Playa de las Americas, Tenerife, Canary Islands
Rating: 4.1

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Alexandre Troya

24-hour reception

Air conditioning in public areas

Bicycle hire service

Car hire

Car park

Check-in hour

Check-out hour

Clothes dryer

Concierge

Currency exchange facilities

Dining area

Garage

Garden

Key Collection

Late Check-out

Launderette

Laundry service

Library

Lift access

Local and international calls

Luggage room

Mobile phone coverage

Multilingual staff

Room service

Secure parking

Shop

Smoke detector

Sun terrace

Terrace

Wi-fi

Hotel Facilities

Aerobics

Aqua fit

Billiards

Fitness

Table tennis

Sports

Audio-visual equipment rental

Conference room

Meeting room

Projector

Business

Beauty salon

Hairdressing salon

Hot tub

Massage

Sauna

Spa centre

Spa treatments

Steam bath

Turkish bath (hamam)

Wellness & Spa

Children playground

Entertainment programme for adults

Entertainment programme for children

Outdoor freshwater pool

Parasols

Sun loungers

TV lounge

Entertainment

No hen/stag or any other parties allowed

Non-smoking establishment

Things To Keep In Mind

The hotel was ok, I would suggest it is a 3 star rather than 4,. We did ask to move rooms as the noise from the “extremely” close Veronica strip was a bit much (completely on us for booking, it wasn’t a secret it was near by) the team were great, they moved us to a room further back with a beautiful terrace, view and private loungers, this room was lovely and near the really beautiful infinity pool. The infinity pool area was lovely, banana trees, bar and plenty of loungers.

The main hotel bar was nice also.
The restaurant and location is what would stop me from returning. Location wise we have a personal preference of Adeje. The restaurant was abysmal, food not particularly warm, cooked meat was usually one guy and a huge line of people waiting, the food was not a 4 star standard, the same food every day, bland and so difficult to actually get hot meat served at the same time we couldn’t go sit and eat together, one of us was often still waiting for food to be cooked. We chose to go else where and pay to eat. food was not 4 star in any which way, no drinks even water included with lunch or dinner. The staff were all lovely it’s more of a hotel management standards issue.

It is €15 to have a towel, Non refundable, so €30 for us, we went and brought 2 for €8. We would usually get a towel for a refundable deposit.

In short we won’t return due to walking out straight into Veronica’s and the limited, repeated, poor food.

There is no welcome drink provided. Access to the spa is not included and requires an additional fee. Housekeeping comes even when we put out the “do not disturb / no cleaning” sign, which is inconvenient. The fruit served at dinner is of low quality.
The fitness room is poorly equipped, not very clean, and has no music. There is no ventilation system or toilet brush in the bathroom, and the toilet door is made of glass, which is not appropriate and offers little privacy.
The infinity pool is very nice and beautiful, and the view from the terrace is excellent. However, at the other pools, children often behave poorly. jumping into the pool, splashing water, and screaming.
The car rental guy is frequently not at the desk during his working hours. Towel rental costs €1 despite being advertised as free, and a €15 deposit is also required.
Apart from the fruit, the food is generally good, and there is a decent variety of dishes to choose from.

Just arrived home after a lovely time at Troya. Great views from our room 605  which was far better than we expected.    The Hotel is well maintained large choice of foods and the pools are great. We loved the Infinity pool and the Spa was relaxing as well as refreshing. All the hard working staff are very helpful so have no negative feedbacks. Already planning our return. Please dont worry about reading about noise from Veronica's its minimum.

We stayed at this resort for the first time. Overall, our experience was quite pleasant. The staff was brilliant and exceptionally friendly, and we thoroughly enjoyed the beautiful sea views and the amazing infinity pool, which was surrounded by numerous palm and banana trees – truly our favorite aspect of the resort.

The resort also boasts a lovely and clean spa, complete with a jacuzzi and at least three types of saunas, an indoor pool, and massage facilities. Additionally, there are at least three outdoor swimming pools suitable for both adults and children. For evening entertainment, there is an outdoor restaurant and terrace that hosts a different singer each night.

The reason I have left four stars is due to our room. While it was clean and equipped with a nice coffee machine ,comfortable bed and a hairdryer, there was an unpleasant odor emanating from the bathroom, particularly in the mornings. Furthermore, our room had a connecting door to the adjacent room, which unfortunately allowed us to hear everything happening next door.

4 star hotel on the sea front with shops and bars nearby.
Hotel staff very friendly.
We had a Club Room with breakfast and Lunch or Dinner. Rather crowded at times and difficult to get past people.
Food was ok with lots of choice. There seemed to be themed nights but we ate out a few evenings so went for a light lunch instead. Only breakfast drinks included.
Pools were great with 2 infinity pools, one for over 16’s only. Lots of sun beds to pick from.
Sauna and Spa were included and that was good on a windy day during storm Claudia.
We had a Club Room on the 7th floor which overlooked to pool. Unfortunately, the noise from Veronica’s each night was very loud. Not too bad up to 11 as there is a stage and show by the pool each night, but Veronica’s goes on until at least 4am. I do like a good night life but Veronica’s needs some sort of control for the noise like they do in Greece - all bars and clubs must be indoors behind sound proofed doors after midnight.
Anyway, overall hotel is great with staff and facilities but unless the town sort out the noise from Veronica’s I won’t be stopping near there again.

This was my first week-long stay, and I loved the spa.
The steam room and sauna weren't very large, so I was worried about whether I'd be able to relax, but luckily there weren't many guests, so I was able to enjoy it to the fullest. The jacuzzi was always full, so everyone wanted to try it, but I enjoyed the strong jets in the pool, which had a jacuzzi-like section. The sauna and steam room were both moderately hot, and while it may be a little cooler than spas on the European mainland, it was just right for me. It was a shame that no one used towels in the sauna, which worried me about hygiene. The changing rooms weren't very clean, but I think that's due to poor manners. The room was perfectly normal. It was right by the ocean, so the view from my room was great. The music in the pool was a little loud, but I accepted it. I tend to stay indoors because I bring work with me on vacation, but most guests were at the beach. It was warm in December, so the temperature was perfectly fine for swimming. Be careful, as the waves get a little higher in the afternoon. The food, especially the lunch, was poor quality.

I have no hesitation in highly recommending this hotel.
From the moment my son and I checked in to the moment we left everything was perfect.
All of the staff are amazing, always smiling, sharing a laugh and nothing was too much trouble.
Varied international breakfast (eggs, pancakes cooked to order) and a different choice of dinner each evening with the meat and fish cooked to order.
Two pools plus an infinity pool and no shortage of sun loungers. The beach is literally over the road.
Will definitely be returning.
Big thanks to everyone

Discover the inviting Alexandre Troya nestled on the beachfront of Costa Adeje, facing the beautiful Troya Beach. Enjoy the convenience of a modern building now under the ownership of the Alexandre Hotels chain.

Modern Comforts
Experience modern comfort in a completely renovated setting. Alexandre Troya boasts two heated swimming pools—one for adults and another for children. Indulge in relaxation at the new spa center, keep fit at the gym, or enjoy a game of tennis or paddle tennis. The Palapa Snack Bar by the poolside is the perfect spot for a coffee or a refreshing cocktail.

Family-Friendly Features
For families, the Magic Park offers a 200 m2 indoor play area with tables for games and creative activities. Let the little ones play and explore in a safe and entertaining environment.

Natural Relaxation at SPA
Escape to the NATURAL relaxation zone—a 1000 m2 SPA featuring a toning pool, jacuzzi, and saunas. Treat yourself to a range of health and beauty treatments, ensuring a rejuvenating experience.

Ocean-View Rooms
With a total of 318 rooms, Alexandre Troya provides a range of accommodations, most with breathtaking ocean views. Each room is equipped with a private balcony, hairdryer, air conditioning, and a 32" LED satellite TV.

Experience affordable luxury by the sea at Alexandre Troya, where modern amenities meet the tranquility of a beachfront getaway.

Air conditioning in Restaurant

Airport

All inclusive

American Express

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WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

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WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

Top Amenities

Alexandre Troya

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