Name: Alaiye Resort and Spa Hotel
Address: Alanya, Antalya, Turkey
Price range: from £290 per person – Price Match Promise!
Rating: 4.4

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Alaiye Resort and Spa Hotel

Wi-fi

Nightclub

Sun loungers

WaterSlides

Room service

We recently stayed at Alaiye Hotel from 3rd June to 13th June for a 10-day family holiday. We travelled as a large family group, including my parents, brothers, sisters-in-law, and children, and overall we had a lovely stay.

The hotel offers a great all-inclusive experience. Some members of our family preferred to relax by the pools and enjoy the water slides, while others liked exploring the local area. A special mention goes to a waiter called Mahmut Yildirim. Although he spoke only a little English, he went above and beyond to help us by using Google Translate to explain local attractions and places to visit. His kindness and willingness to help were greatly appreciated.

The hotel staff were generally very friendly and helpful. The rooms were cleaned every day to a good standard, and the housekeeping team did an excellent job. I don't usually eat much breakfast, but I really enjoyed the fresh orange juice that was available every morning.

The hotel also has a salon, spa, and massage facilities. My mother and sisters-in-law used these services and were very happy with the quality and professionalism provided.

The only disappointment for me was regarding prayer times. As a Muslim visiting a Muslim-majority country, I had hoped that the music would be turned off or lowered during prayer times. I raised this concern with the Guest Relations team and spoke to a staff member called Bushra, who happened to share the same name as me. She listened carefully, recorded my complaint, and assured me that she would pass the message on to the relevant team. Unfortunately, no changes were made, and the music continued during prayer times. This was disappointing for me personally.

I would like to emphasise that Bushra handled my concern professionally and politely throughout. She apologised several times and did her best to help, even though the issue was beyond her control.

Overall, we had a very enjoyable family holiday at Alaiye Hotel. The staff, cleanliness, facilities, and service were all very good, and despite my concern regarding the music during prayer times, we made many happy memories during our stay.

We stayed here as a family with a 4 and 9 year old. The hotel looks lovely, but the overall experience was very poor due to how it is run.

The positives: the room was spacious and well equipped, the mini club staff were excellent, and there was always food available. The beach area was also nice.

Unfortunately, the negatives far outweighed this.

The spa was extremely disappointing. It was sold as a private, relaxing experience but had no privacy at all. Facilities were shared, overcrowded, and poorly maintained (including a broken, mouldy steam room). We booked multiple couples massages and were separated every time, with requests ignored. Staff were dismissive and rude, and a promised complimentary treatment was never provided.

The hairdresser experience was also poor. We were given incorrect advice, pressured after payment, and the end result was uneven and will need to be redone.

A consistent issue was how concerns were handled. I was dismissed, spoken over, and staff directed responses to my husband instead of me. This was unacceptable.

Housekeeping was inconsistent, with repeated issues getting towels and bedding. Staff service overall was minimal unless you actively chased.

Guest relations were frustrating. The included à la carte restaurant was always “full” until we challenged it, after being told we would need to pay extra.

The indoor pool was not heated as advertised and unusable for young children.

We also observed inconsistent and concerning behaviour from lifeguards and some entertainment staff, including children being turned away from activities.

Overall, the hotel has potential but is very poorly managed.

We would not recommend this hotel for families.

We loved our stay here, the hotel is brilliant and the all inclusive is way more detailed then I've ever seen before,
24h bar at reception.
Waffle and ice cream bar.
Coffee and cake bar.
Sweets table for kids in reception.

The pools were clean and slides were well supervised as was the private beach area. The staff are friendly but English is not spoken well by most, from our experience it's predominantly German punters so the staff speak that.

The hotel is beautiful but the surrounding area is a building site with construction going on everywhere, in a few years time when it's all done it will be amazing around there I have no doubt but for now ( 2026 ) not so much

I’m currently staying at Alaiye Resort & Spa Hotel, and overall, I’d describe it as a smaller resort in the area with an affordable all-inclusive option—but there are some important things to be aware of before booking.

The biggest downside is the food. While the all-inclusive package sounds appealing, the included meals become very repetitive and boring quite quickly. If you want better quality or variety, you’ll need to pay extra and make reservations at the à la carte restaurants. In our case, we ended up either paying for upgraded dining inside the resort or going out to eat elsewhere.

Another major issue is noise. This is not a quiet or relaxing environment. Noise control is very weak—there was one night where guests were arguing loudly around 2–3 AM, and it was difficult to sleep. If your room is anywhere near the disco, expect even more disturbance. On top of that, the cleaning crew starts early (around 7 AM), and while they do a thorough job, they don’t seem to consider that guests may want to sleep in.

To be fair, most of the staff are friendly and attentive when you interact with them, which is definitely a positive.

As for activities, don’t expect much. Also, timing matters—if you come before May, the weather can be too cold to fully enjoy what’s offered. Even then, the daily activities are very limited and repetitive. Over two weeks, we mostly saw basic stretching sessions, short dart games, and people walking around with a parrot and an iguana for paid photo opportunities. In the evenings, there’s usually karaoke for a couple of hours, and that’s about it. The disco is quite small and fits around 30 people.

The resort does have amenities like a Turkish hammam, spa, hair salon, tattoo shop, and a few small shops, which is convenient—but it doesn’t make up for the overall experience.

Bottom line: This hotel might be worth trying once if you find a good deal, but it’s not a place I would return to.

Fantastic stay at this hotel. We booked for one week and extended to two weeks with our two young children. Kids club and entertainment for children is brilliant. Lovely pools, gorgeous beach. Excellent facilities, delicious and wide variety of food. Bar staff so friendly. We will be back!

<p>Alaiye Resort and Spa is located just off the beach on the coast of Alanya. It is situated 20 km from Alanya city center and 105 km from Antalya airport. This room has one double and one single orthopedic beds. Room Facilities: Balcony, Sea view, Telephone, Satellite channels, Flat-screen TV, Safe, Air conditioning, Heating, Wardrobe/Closet, Shower, Bathtub, Hairdryer, Free toiletries, Toilet, Bathroom, Minibar, Wake-up service, Towels, Linens. Room Size: 26 mÂ² Bed Size(s): 1 twin, 1 full. All meals are available. This is a modern building. This accommodation has a large lobby. Easy access to the delicious variety of food at several on-site restaurants and absorb the lively atmosphere in one of the many different bars.</p>

24-hour reception

24-hour security

Aerobics

Air conditioning in public areas

Air conditioning in Restaurant

Airport

Airport Shuttle

All inclusive

All inclusive with alcoholic drinks top brands

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Alaiye Resort and Spa Hotel

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