Name: Abaton Island Resort And Spa
Address: Hersonissos, Crete, Greece
Rating: 4.6

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Abaton Island Resort And Spa

24-hour reception

24-hour security

Air conditioning in public areas

Airport Shuttle

Babysitting service

Bellboy service

Bicycle hire service

Bicycle storage

Car hire

Car park

Check-in hour

Check-out hour

Clothes dryer

Concierge

Currency exchange facilities

Day-care centre

Dining area

Electric kettle

Garden

Late Check-out

Launderette

Laundry service

Lift access

Local and international calls

Luggage room

Medical service

Mobile phone coverage

Multilingual staff

Newspapers

Newspaper stand

Private beach area

Private pool

Room service

Secure parking

Shop

Smoke detector

Sun terrace

Terrace

Towels and bed linen

Transfer service

Valet parking

Wi-fi

Hotel Facilities

Audio-visual equipment rental

Business centre

Conference hostess

Conference room

Meeting room

Photocopier

Printer

Projector

Secretarial service

Business

Banana boating

Canoeing

Catamaran sailing

Cycling / mountain biking

Diving

Fitness

Golf

Golf practice facility

Horse riding

Jet ski

Pedal boating

Safari

Sailing

Surfing

Tennis

Waterskiing

Windsurfing

Sports

Beauty salon

Hairdressing salon

Hot tub

Massage

Sauna

Spa centre

Spa treatments

Steam bath

Turkish bath (hamam)

Wellness & Spa

Entertainment programme for adults

Game room

Indoor freshwater pool

Indoor heated pool

Outdoor freshwater pool

Outdoor saltwater pool

Parasols

Sun loungers

Theatre / auditorium

Entertainment

Greece - Health First

Healthy & Safety (COVID)

Identification card at arrival

Non-smoking establishment

Things To Keep In Mind

When you walk into the foyer, it is breathtaking. Clean minimalist lines, clearly designed by someone at the top of their game. The resort is spectacular, perched above a rugged coastline, it truly is luxurious. Our room (with a private pool) was very good, great bed and very clean. The pool was very cold in September but it was nice to sit near it. Strange thing was there are dividers between the pools to provide privacy, but only on every second room. We found that a bit strange.
The staff we encountered were great, yes service lacked occasionally, but overall we had nice people doing their best. The food was terrific, every meal we had there was excellent.
The hotel is a fair way from the airport and is clearly the best place in the area.
If you are planning on a lot of tours, it’s about 40 mins from the main city.
Overall, beautiful place, just a few tweaks required.

The best and most luxurious hotel we’ve ever stayed at! We truly felt at home. everyone was so kind and dedicated. The food was of exceptional quality, and the entire experience was amazing. We’ve already booked our next stay for next year!

A very smart hotel with excellent sea views and a lovely main swimming pool. You can have room with its own jacuzzi and garden, or one with a plunge pool or a share infinity pool.
The bath by the bed and open plan wash basin is a bit odd, and if you do feel like having a bath, it would take an absolute age to fill. The rooms are spotless but more attention to refilling teas coffee and replacement of towels would be better than the little treats left. We did not use the hotel for meals other than breakfast which was fabulous,  a great range of food on offer. The only gripe about the pool area was that you had to use an app on your phone ( that didn't  always work) or catch the attention of a server. The music was a little annoying and towers were not always available first thing, but on the whole, a great hotel.

I stayed on 25 September and had a very disappointing experience. Power cuts caused the in-room phone to ring loudly every time electricity was restored, waking me up repeatedly until 3am. The next morning, a housekeeper entered my room without properly knocking while I had just come out of the shower — a serious breach of privacy.

When I reported this to reception, the manager was dismissive and uninterested. Senior management later refused any goodwill refund or even a proper apology. For €315 for one night, this is not the level of service expected from a 5-star hotel.
Only positive note: Kostas was excellent and the food at Buddha Bar was great.

This is a review of the WOW restaurant.  It is based within this hotel complex and shares its facilitiies.

It's a nice location in thevening but the food and service are not good.  Especially considering the price. You won't get a meal for under £100 a head  and probably will still leave hungry and disappointed.  Its seems to survive on people not seeing through the pretension.

Of course as the owner states in the response we knew it was going to be expensive as it is advertised online   -there is no dishonesty on the website and the bill wasnt a shock (the service was).   It was based on the website that we thought it would be suitable for a special occasion.  Naturally this creates expectations which this restaurant falls well short, both on food and service and so it is worth restating that you will easily spend >£$€100 and still leave hungry.  This is what the owners respone still doesnt understand and so i wouldnt expect any improvement on our experience

I rarely write poor reviews, but this one is deserving. The hotel poses itself as a five star resort and it has all the capabilities to do so. However the owner needs to take 95% of the staff fire them and hire somebody who actually knows what hospitality is.
From cleaning staff forgetting to change bed sheets, to beach staff literally telling us to go get the towels ourselves as none are available near them. Layers of dust that are cm thick on the air fans in the room and “considerable forgetting cleaning staff” restocking our minibar that was half empty from the previous stay just so that we end up finding extra charge of these items that were restocked a day before we were about to check out. On our hotel bill. I saw breakfast staff checking their watch 5 minutes before breakfast was over to see if they would make me a coffee and I could go on….

All in all it’s a pitty to see a project that had heart and soul poured into it only to be devastated by lack of staff training and understanding what hospitality is.

Definitely a once and never again.

My suggestion… Spend your money somewhere else.

My wife and I recently stayed at Abaton Hotel for the second time, and this visit was even more special as it was our first time traveling with our baby. From the moment we arrived, everything was perfect. The staff went above and beyond to make our stay comfortable and enjoyable.

The hotel itself is stunning, with beautiful decor and well-maintained facilities. Our room was spacious, clean, and had all the amenities we needed, including a crib for our baby. We were pleasantly surprised when the hotel upgraded our room, adding an extra touch of luxury to our stay. The attention to detail was impressive, and we felt truly pampered throughout our stay.

One of the highlights of our visit was the exceptional service provided by the staff. They were always friendly, attentive, and ready to assist with any request. Whether it was providing recommendations for local attractions or ensuring we had everything we needed for our baby, the staff's dedication to guest satisfaction was evident.

Overall, our experience at Abaton Hotel was nothing short of amazing. We highly recommend this hotel to anyone looking for a luxurious and family-friendly getaway. We can't wait to return for another memorable stay.

<h2>Welcome to Abaton Island Resort & Spa</h2>
<p>Discover Abaton Island Resort & Spa, located in the picturesque setting of Hersonissos. Each guestroom, suite, and villa is uniquely designed to blend luxury with local influences, offering stunning views and modern amenities. Free WiFi is accessible throughout the resort.</p>

<h2>Luxurious Accommodation</h2>
<p>Accommodation options feature outdoor terraces, private pools, or outdoor hot tubs, beautifully styled and furnished for comfort and relaxation. Enjoy the serene atmosphere surrounded by landscaped gardens.</p>

<h2>Culinary Delights</h2>
<p>Embark on a culinary journey at Abaton Island Resort & Spa with 5 distinctive venues offering creative dishes inspired by authentic Cretan cuisine. The main bar, "Ladies & Gentlemen," is perfect for sunset drinks, while the Buddha Beach Bar offers a laid-back atmosphere with beachside views and light snacks.</p>

<h2>Convenient Location</h2>
<p>Conveniently located 22 km from Heraklion International Airport, Abaton Island Resort & Spa offers easy access to both the airport and the vibrant city of Heraklion.</p>


Airport

American Express

Banquet hall

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WHY 92% OF OUR CUSTOMERS SAY THEY'D BOOK WITH US AGAIN

About this hotel

Welcome to Abaton Island Resort & Spa

Luxurious Accommodation

Culinary Delights

Convenient Location

Top Amenities