Residents can enjoy full hotel-style services including 24-hour reception and check-out services, a daily housekeeping service, security and concierge, in-suite dining, and Frasers branded service concepts. Business guests are sure to appreciate the meeting rooms, a business centre and a guest lounge. Built in 2010, the air-conditioned establishment offers 180 rooms in total. Further facilities include a lobby, currency exchange facilities, lift access, a newspaper stand, kids' club (fees apply), cafe and restaurant. Guests may also take advantage of the Internet access, as well as both room and laundry services, and a car park (fees apply).
Normal check-out time is 12 noon and check-in time is 2 pm.