If coming from Phuket International Airport, guests can use the hotel's airport transfer. They must have a booking with the hotel to use this service. Buses and shuttle taxis also run between the airport and the hotel.
The hotel has California-style architecture combined with a traditional Sino-Portuguese style, designed to complement Phuket's accented charm. The complex combines both residential properties and commercial units and is perfectly located on the wonderfully long and white Karon Beach. Facilities include a lobby, a hotel safe, an on-site restaurant and conference facilities. Furthermore, a laundry service is provided, and guests arriving by car can leave their vehicles in the car park.
The front desk is open 24 hours a day.