To get to the resort by car from Krabi Airport take highway route 4, go across Baan Taladkao and turn left at the Plalang intersection on route 4200. This road heads to Krabi town, but do not drive into the town. Turn right at the Khlong Gi-Lard intersection to join route 4034. At this intersection the Shell petrol station should be on the right. This is the road to Noppharat Thara Beach and Ao-Nang. Travel down the road, passing the Chang See resort on the left and Wat Sai Thai on the right. Go straight on and turn left into Ban Chong Pli. On joining route 4202, follow the road for a while. On reaching Nopparattara beach, keep travelling along this road, and on seeing the bridge turn left at Aonang Soi 8 and head down this small road for approximately 100 m. The hotel is on the right-hand side.
The city hotel has 69 rooms in total, including 16 superior rooms, 36 deluxe rooms, 12 deluxe rooms with a sea view and 5 deluxe rooms with access to the hotel pool. The hotel lobby has a 24-hour reception and check-out service as well as a lift and WLAN Internet access. There is also a restaurant, conference facilities, and a room and laundry service is provided. The hotel offers a bike hire service and parking facilities are available for guests arriving by car.
The hotel reception is open 24 hours a day.