The hotel offers luxurious limousine from the airports that will take guests to the hotel by a 50 minutes from Suvarnabhumi Airport and 35 minutes from Don Muang Airport. Alternatively, the modern SkyTrain and subway system is another affordable way for travelling. Guest can also take ferry, taxi or tuktuk to the hotel. Lastly, the hotel also serves helicopter airport transfers to the hotel which takes only 15 minutes.
This unique W-shaped, 37-story hotel comprises a total of 370 rooms, all with a river view, as well as 60 one-bedroom suites and 5 themed suites, featuring a modern architectural style. Guests have access to a garden. Facilities include a foyer with 24-hour reception desk, a safe, a currency exchange desk, a lobby lounge for snacks, a lift and a cafï¿½. There are also shops, 2 bars (one with live music), a hairdressing salon, a beauty area, a range of business, function and banqueting suites and 4 restaurants serving a selection of truly delectable cuisine. Further facilities include a conference room and a public Internet terminal. Those arriving by car may take advantage of the car park or garage facilities. Laundry, room and medical services complete the facilities on offer. On request, guests are able to make use of the hotel's helicopter.
The hotel provides 24-hour room service, 24-hour concierge service, 24-hour laundry and valet service and private pier and river shuttle.