The 24-storey hotel comprises a total of 1,334 rooms. Facilities include a foyer with a 24-hour reception desk, a safe, a cloakroom and a lift in addition to a hairdressing salon, a lobby bar, Cafï¿½ Gauguin, Red's delicatessen and the Everglades restaurant. There are room and laundry services to take advantage of (fees apply) as well as a car park for those arriving by car.
Guests are offered a complimentary shuttle bus service to Universal Studios Orlando, Sea World and the Florida Mall shopping centre. Prices apply from the day of arrival for the entire duration of guests' stay. The hotel is a non-smoking establishment. This is a non-smoking Hotel. Smokin areas available and designated outside of the hotel only. A $350 (plus local tax, subjected to change) cleaning fee will be applied to guests who will not follow the policy in the guestrooms.