The hotel includes a total of 255 rooms spread over 13 floors. The lobby offers a 24-hour reception, a safe, a newspaper kiosk and a lift. Additional amenities include a Paradise cafe-restaurant and conference facilities. Furthermore, public Internet access is provided, along with a car park as well as room and laundry services.
Family plan: up to 2 adults and 2 children (up to 18 years) may share the available beds in the double rooms. Parking fee: 15 USD per day, with in and out privileges. The hotel offers a complimentary shuttle service to the metro station which will take guests to the centre of Los Angeles, as well as to the Universal Studios and the CityWalk.