About Us
Teletext Holidays has been bringing Britain great value package deals for over 15 years through TV and Online and we continue to deliver great deals through emerging channels such as internet connected TV's and mobile websites.
We operate on Freeview TV service, channel 101 - www.teletextholidys.co.uk - the app store in Samsung and Virgin Media TV sets, and look on your mobile for our newly launched mobile site.
We bring you a wide range of package holiday deals from trusted travel partners that offer the highest levels of customer protection throughout the UK - so that you can choose the perfect holiday to suit your needs.
We are one of the oldest names in Travel - and to retain our reputation we continually check and vet all the holiday deals. Teletext Holidays is the only travel comparison site that has a dedicated department to ensure that we bring you the best value, trustworthy deals at amazing prices every day.
We ensure we deliver broadcast TV standards on all our channels and work closely with the Advertising Standards Association to make sure all our deals are up to date, accurate and our travel partners adhere to the strictest advertising and travel regulations, including being ABTA and ATOL bonded to give you piece of mind.
Book with Confidence
Last year over 20 million people looked through 100 million holidays to find their perfect travel deal. We want to keep our customers confidant in the knowledge that our Travel partners are trusted experts, our staff are dedicated to ensure that the holidays you see are verified and accurate, and the experience with Teletext Holidays is amazing.
Protected by ABTA, ATOL and TTA
All our travel partners offer holiday protection; the main associations are ABTA and ATOL and TTA
What is ABTA?
ABTA stands for the Association of British Travel Agents. They have been at the heart of the travel industry for over 60 years and provide customers with financial protection if anything happens on holiday.
www.abta.org/
What is ATOL?
ATOL stands for Air Travel Organisers’ Licensing. The ATOL is a licence backed by the Government to provide a financial protection scheme for holidays involving a flight, but they’re managed by the Civil Aviation Authority (CAA). The scheme ensures customers don’t lose money or get stranded abroad if the ATOL holder cannot provide travel services after booking. LINK
www.caa.co.uk/default.aspx?catid=27
What is TTA?
Book with any Travel Trust Association (TTA) member and be confident in the most complete consumer protection system the market has to offer.
www.traveltrust.co.uk
Trust Teletext Holidays
The new regulations from the Government are called FlightPlus - please see the CAA website for more information
There will be some changes to the regulations coming up with 2012, but we will keep you updated here of all information about our partners, so that you can stay reliably informed.
Your Holiday
Teletext Holidays act as a Travel Aggregator, and advertise holidays on behalf of the Travel Partners we choose to work with.
When booking a holiday through Teletext Holidays, we will pass you through to the deal advertiser who will make the booking on your behalf. The contract you will then enter into is between yourselves and our advertiser.
All correspondence and information about a confirmed holiday will be provided directly from the provider.
Contact Details
For our Travel Partners
Pre Booking:
For information about any of the holidays on our services - please call the relevant telephone number advertised:
Post Booking:
For any information regarding a confirmed holiday - please review all correspondence received, as this will give you accurate contact details
Site feedback
If you have any comments about this website, please click here to email us. Webmaster@teletext.co.uk
Issues
If you feel you have not received the service expected from Teletext Holidays, then please contact us in the first instance by email or letter to:
Email Address: CustomerService@teletext.co.uk
Our Address:
Customer Service
Teletext Holidays
Building 10
Chiswick Park
566 Chiswick High Road
London
W4 5TS
If you feel you have not received adequate service from any of our travel partners or have issues regarding information on any of the advertising channels please contact:
Email Address: Compliance@teletext.co.uk
Our Address:
Compliance Department
Teletext Holidays
Building 10
Chiswick Park
566 Chiswick High Road
London
W4 5TS
Reviews:
We are always looking for feedback, and alongside our Facebook page we have asked consumers to use the Feefo review centre to ensure we can review and respond to all information you wish to share.
Press Enquiries
Teletext Holidays is a subsidiary of Teletext Holdings Ltd. A joint partnership between Daily Mail General Trust (DMGT) and the company management team. DMGT is the parent company of media titles such as the Daily Mail, Mail on Sunday, Metro and the Evening Standard. For more information click here to email. To see our latest press releases click here.
We are licensed and regulated by Ofcom. As part of our license, we are required to publish an annual self-assessment and an annual statement of programme policy.
'Teletext Ltd' is registered in England & Wales with the company number 2694814
'Teletext Ltd' VAT number is 123384432.
Teletext Ltd' is located at Building 10, Chiswick Park, 566 Chiswick High Road, London W4 5TS.
